Khách sạn gần Sân bay quốc tế Simon Mwansa Kapwepwe tại Ndola

"Well organized and helpful"

"Dear Sir/Madam, I am writing to formally lodge a complaint regarding my recent stay, which was booked through Hotels.com. While Hotels.com is generally a reliable platform, my experience at the hotel was extremely disappointing and stressful due to poor handling of payment verification and communication. Upon arrival for check-in, I was asked to wait for over one hour while the hotel attempted to confirm my payment. Despite presenting clear proof of payment, I was repeatedly asked to provide...

"The staff were very helpful. I did have to show proof that I had made payment for the booking beforehand as they did think that I did not pay. However the staff were helpful when I had questions and the room was lovely"

"Excellent expect for the breakfast that needs to be looked into. Every thing else was just fine. "

"Beaucoup de problèmes d’eau pour se doucher,petit déjeuner pas digne d’un vrai hôtel par fois il manque du café,parfois il manque le lait,on vous propose deux tranches de pain ;c’est la première fois que je suis tombé sur un hôtel moins sérieux!!!"

"Great hotel, will stay there again. While it’s not a budget hotel, the food and service are excellent with airport drop off and 24/7 coffee. Victoria and Agness at reception were very good at check in. Well maintained grounds, though the solar panels need cleaning regularly. Occasional power outages but solar and generator are on standby."

"Comfortable room. "

"the room was clean, shower water temperature was hot; only saw 2 small roaches, one around the refrigerator and another near the bathroom sink wall. The group of young hospitality workers were very hard working and courteous. The free breakfast was excellent. The pay for meals at the restaurant for lunch and dinner was also excellent . The hotel seems to be a older structure and probably time to invest in remodeling. "

"Great place for a great price. Would happily stay again."

"Good Day, please note that we did not even book into your lodge. Just arriving at the reception was a great shock, the number of males sitting around and making comments. Made me want too just leave, asked to see the room and that was another shock. Dirty bug running around the room and on the bed. No this is unacceptable, to all travelers please do not even waste your time to book this lodge. Very Very Bad "

"It was noisy"

"Standort ist auf der Karte nicht korrekt Frühstück war erst ab 09:00 Uhr möglich"

"Horrible "