605 North Arrowleaf Trail, P.O. Box 938, Sisters, OR
Nhận xét
8,8
Xuất sắc
Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 401/731 nhận xét" "
10 - Xuất sắc
401
Đánh giá 8 - Tốt. 223/731 nhận xét" "
8 - Tốt
223
Đánh giá 6 - Được. 72/731 nhận xét" "
6 - Được
72
Đánh giá 4 - Kém. 24/731 nhận xét" "
4 - Kém
24
Đánh giá 2 - Tồi. 11/731 nhận xét" "
2 - Tồi
11
8,8/10
Sạch sẽ
9,0/10
Nhân viên & dịch vụ
8,0/10
Tiện nghi, dịch vụ
8,4/10
Điều kiện & cơ sở vật chất nơi lưu trú
8,8/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Jeana
25/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice, reasonably priced
Jeana
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 25/05/2024
Hello Jeana,We appreciate your positive feedback about our pricing. Thank you for choosing to stay with us, and we hope to welcome you back in the future!
10/10 - Xuất sắc
Karen
20/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Karen
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 23/05/2024
Hello Karen,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another exceptional stay.
8/10 - Tốt
Stanton
14/05/2024
Stanton
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 17/05/2024
Hello Stanton, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
8/10 - Tốt
Frank
12/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet and convenient for my journey.
Frank
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 14/05/2024
Hello Frank,We are pleased to hear you found our location suitable for your travels. Please do not hesitate to contact our management if there is anything else we can assist you with during your next stay.
10/10 - Xuất sắc
Sue
Đi theo nhóm
11/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Large room. Very clean.
Sue
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 13/05/2024
Hello Sue,We are delighted to hear that you appreciated the size and cleanliness of your room during your stay. Your feedback is important to us as we continuously strive to provide a comfortable experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back soon.
10/10 - Xuất sắc
Liisa, Boise
07/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Rooms were big!
Liisa
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 07/05/2024
Hello Liisa,We are delighted to hear that you found our rooms spacious during your stay. We appreciate your positive feedback and hope you had a comfortable experience overall. Thank you for sharing your thoughts with us.
4/10 - Kém
Kim
06/05/2024
Kim
Lưu trú 1 đêm vào Tháng 3, 2024
10/10 - Xuất sắc
Patrick
06/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Porch for every unit. Ray's next door is nice
Patrick
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 06/05/2024
Hello Patrick,We're delighted to hear you enjoyed the porch during your stay and found Ray's neighboring restaurant to your liking. If there is anything further we can assist you with, please don't hesitate to reach out to our management team directly. Your feedback is greatly appreciated, and we hope to welcome you back in the future.
8/10 - Tốt
Barbara
Đi cùng thú cưng, Khách đi công tác
05/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
No complaints about the room. Very nice, comfortable. The pet area is the best I have ever seen. Large, lots of grass and fully fenced with high chainlink. Loeer rooms have back door sliders leading directly in to the pet area! The property just needs a good pressure wash and paint. Otherwise 5 stars.
Barbara
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 06/05/2024
Hello Barbara,Thank you for sharing your positive feedback regarding the room and our pet area. We are delighted to hear that you enjoyed your stay. We appreciate your suggestions for property maintenance and will take them into consideration for future improvements. We hope to welcome you back again soon for another great experience at our hotel.
8/10 - Tốt
Dennis, Espanola
Đi cùng bạn đồng hành
01/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s okay
Dennis
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 02/05/2024
Hello Dennis,We appreciate your feedback and hope your overall experience was good. If you have any further comments or concerns, please feel free to reach out to us. Thank you for choosing to stay with us.
8/10 - Tốt
Jamie
Đi cùng gia đình
30/04/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ
Really loved the rooms of this property! It was clean and the check in was smooth. They even have plenty of coffee and tea and set out some breakfast items which was very thoughtful. The only complaint I have is that the room above us every night got in late and stomped around for 2 hours and was moving furniture at midnight. I called the front desk at around 10pm and I told them what was happening and whoever it was seemed annoyed I let them know. And it really didn’t stop for another hour.
Jamie
Lưu trú 3 đêm vào Tháng 4, 2024
Manager trả lời vào 01/05/2024
Hello Jamie, We are delighted to hear you enjoyed the cleanliness of our rooms and found the check-in process smooth. It's great to know you appreciated the complimentary tea, coffee, and breakfast items provided. We apologize for any disturbances you experienced during your stay and encourage guests to contact our front desk for assistance with noise-related concerns. Your feedback is invaluable to us for improving our services.
10/10 - Xuất sắc
Roberta
Đi cùng gia đình
29/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly, convenient stay on our way through the area! This was our third stay here!
Roberta
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 01/05/2024
Hello Roberta,We are delighted to hear you had a pleasant stay with us and appreciate your continued support as a returning guest. Your satisfaction means a lot to us, and we look forward to welcoming you back for your fourth visit.
10/10 - Xuất sắc
Rebecca
Đi cùng thú cưng, Đi cùng bạn đồng hành
29/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient to stay with our dog. Walking distance to grocery store and coffee/restaurant.
Rebecca
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 01/05/2024
Hello Rebecca,We're thrilled to hear you and your furry friend enjoyed our pet-friendly amenities and the nearby conveniences of our location. Your feedback is greatly appreciated!
8/10 - Tốt
Daren
29/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Daren
Lưu trú 3 đêm vào Tháng 4, 2024
Manager trả lời vào 02/05/2024
Hello Daren, We sincerely apologize for any inconveniences you may have experienced during your stay. Please feel free to contact us directly to discuss any concerns you may have had so we can ensure a better experience for your next visit.
10/10 - Xuất sắc
Richard
Đi cùng bạn đồng hành
29/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff when checking in was very polite. Sound proof room.
Richard
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 01/05/2024
Hello Richard,We're delighted to hear that you found our check-in staff polite and enjoyed our soundproof rooms. Your comfort is our priority, and we strive to provide a peaceful stay for all our guests. We hope you had a restful and enjoyable experience with us.
8/10 - Tốt
Nanette
Đi cùng bạn đồng hành
29/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great break for overnight during 14 hour drive. Showers wonderful, bed comfy. Only drawback no onsite dining
Nanette
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 01/05/2024
Hello Nanette,We're delighted you enjoyed our showers and comfy beds during your stopover! Our location does not offer onsite dining to provide our guests with a variety of dining options in the area. We appreciate your feedback and hope you had a pleasant rest of your journey.
10/10 - Xuất sắc
Elvis
27/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There was a friendly cat that welcomed us in the parking then it led us up the stairs as if it was showing us to our room 😂
Elvis
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 30/04/2024
Hello Elvis,We are delighted to hear about your unique check-in experience with our feline friend. Our team appreciates your delightful encounter and hopes it added an extra touch of charm to your stay.
10/10 - Xuất sắc
Damon
27/04/2024
Damon
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 19/05/2024
Hello Damon,We are thrilled to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another wonderful stay.
10/10 - Xuất sắc
Mina
Đi cùng thú cưng, Đi cùng bạn đồng hành
18/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We are traveled with small pet the room was nice and have back doors open to the grass area. The staff was nice and Tesla chargers also there it’s perfect for us
Mina
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 20/04/2024
Hello Mina,We are delighted to hear that you and your pet enjoyed our room with convenient access to the outdoor area. Our team prides itself on providing excellent service, and we are glad you found our staff accommodating. The Tesla chargers are a convenient addition for our guests. Thank you for your wonderful feedback!
6/10 - Được
Xin
15/04/2024
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Residual hair in shower tub.
Xin
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 16/04/2024
Hello Xin, We apologize for any inconvenience this may have caused. We appreciate your feedback and will address it with our housekeeping team for further improvements. Thank you for bringing this to our attention.
10/10 - Xuất sắc
Annette
07/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Annette
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 10/04/2024
Hello Annette,We are thrilled to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.
10/10 - Xuất sắc
Kathrine, MAPLETON
Đi cùng bạn đồng hành
06/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy to find and centrally located.
Kathrine
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 07/04/2024
Hello Kathrine,We're glad to hear you found our hotel easily accessible with a central location. Your feedback is appreciated.
8/10 - Tốt
Glenn
03/04/2024
Glenn
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 25/04/2024
Hello Glenn, We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please don't hesitate to reach out to us. We are committed to providing the best possible experience for all our guests.
8/10 - Tốt
Linwood, Portland
Đi cùng bạn đồng hành
02/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient location to downtown
Linwood
Lưu trú 2 đêm vào Tháng 3, 2024
Manager trả lời vào 05/04/2024
Hello Linwood,We're happy to hear you found our location convenient for exploring downtown. Should you need assistance with anything further, please don't hesitate to reach out to our management team.
10/10 - Xuất sắc
Margery
01/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms are great and the staff is friendly and helpful. The location is excellent. The walkway area outside the rooms could use a little repair but overall it’s a great place to stay!
Margery
Lưu trú 2 đêm vào Tháng 3, 2024
Manager trả lời vào 05/04/2024
Hello Margery,We are delighted to hear you enjoyed our rooms and experienced friendly service during your stay. We appreciate your feedback regarding the walkway and will take it into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back soon!
10/10 - Xuất sắc
LINDA
Đi cùng thú cưng, Đi cùng bạn đồng hành
27/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was comfortable with excellent linens on the bed. Bed was very firm. Staff was friendly and helpful. Room was quiet.
LINDA
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 29/03/2024
Hello LINDA,We are delighted to hear that you found our bed linens and staff satisfactory during your stay. We appreciate your feedback about the bed firmness and are glad you enjoyed the peace and quiet. Your comfort is important to us, and we hope you had an overall pleasant experience with us.
10/10 - Xuất sắc
Virginia, Corvallis
18/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Always a great option when visiting Sisters
Virginia
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 20/03/2024
Hello Virginia,We are delighted to hear that you found our hotel to be a great option during your visit to Sisters. Your feedback is highly appreciated. We hope to welcome you back in the future for another enjoyable stay.
10/10 - Xuất sắc
Mark
14/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Mark
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 16/03/2024
Hello Mark,We are delighted to hear that you had a wonderful stay with us! If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.
10/10 - Xuất sắc
Tammy
11/03/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ
Didn't appreciate that there wasn't a smoking area anywhere on the property, but it was clean and quiet
Tammy
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 12/03/2024
Hello Tammy,We appreciate your feedback on our hotel cleanliness and quiet ambiance. Please note that we strive to provide a comfortable stay for all guests, which includes maintaining a smoke-free environment throughout the property. Feel free to contact our management team for further assistance.
10/10 - Xuất sắc
Dwaine
10/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
rooms where clean and was close to town.
Dwaine
Lưu trú 2 đêm vào Tháng 3, 2024
Manager trả lời vào 12/03/2024
Hello Dwaine,We are pleased to hear that you found our hotel rooms clean and enjoyed our convenient location near town. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay in the future.
10/10 - Xuất sắc
Robin
Đi theo nhóm
06/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was a great place to stay for a weekend trip to the mountains.
Robin
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 09/03/2024
Hello Robin,We are glad to hear that you enjoyed your weekend trip to the mountains while staying with us. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another pleasant stay.
2/10 - Tồi
Laurie
29/02/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Arrived and hotel had no hot water. They tried to get me to stay at a huge discount. I went to Best Western and was told they haven’t had hot water for months!
Laurie
Lưu trú 2 đêm vào Tháng 2, 2024
Manager trả lời vào 02/03/2024
Hello Laurie,We apologize for any inconvenience caused during your stay. Guest satisfaction is our priority, and we encourage reaching out to management with any concerns. Thank you for sharing your experience and we hope you enjoyed your time at Best Western.
8/10 - Tốt
Alfredo
26/02/2024
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
The inside of the rooms was great.
Alfredo
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 29/02/2024
Hello Alfredo, We truly appreciate your positive feedback on the room quality during your stay. Thank you for taking the time to share your experience with us. If you have any other comments or recommendations, feel free to reach out to us.
8/10 - Tốt
Matt
Đi cùng gia đình
25/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beds were comfortable
Room was quite
Heater worked well
Matt
Lưu trú 2 đêm vào Tháng 2, 2024
Manager trả lời vào 28/02/2024
Hello Matt,We appreciate your positive feedback regarding the comfortable beds, quiet room, and efficient heater in your stay. We strive to provide a relaxing experience for all our guests. If there are any other aspects of your stay you would like to share, please feel free to contact us for further assistance.
6/10 - Được
Debbie
Đi cùng gia đình
19/02/2024
Không thích: Sạch sẽ, tiện nghi, dịch vụ
Room had a wad toilet paper stuck on ceiling above shower. I have a picture to show. For $152 a night, they should offer more than a vending machine snack. The stay overall was average but pricey for what is offered.
Debbie
Lưu trú 2 đêm vào Tháng 2, 2024
Manager trả lời vào 22/02/2024
Hello Debbie, We appreciate you sharing your feedback with us. Your comments are valuable and will be passed along to our management team for review and improvement purposes. Thank you for choosing to stay with us.
10/10 - Xuất sắc
Dusty Rose
16/02/2024
Dusty Rose
Lưu trú 2 đêm vào Tháng 2, 2024
Manager trả lời vào 22/03/2024
Hello Dusty Rose,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
8/10 - Tốt
Kristin
Đi theo nhóm
12/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wonderful staff, nice comfortable stay
Kristin
Lưu trú 2 đêm vào Tháng 2, 2024
Manager trả lời vào 15/02/2024
Hello Kristin,Thank you for your kind words about our wonderful staff. We are pleased to hear that you had a comfortable stay with us. We strive to provide exceptional service to all our guests and it is always rewarding to receive positive feedback like yours. If you have any future travel plans, we would be delighted to welcome you back to our hotel.
10/10 - Xuất sắc
Rostislav
11/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Rostislav
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 13/02/2024
Hello Rostislav,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
10/10 - Xuất sắc
Peter J
Khách đi công tác
10/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
room was so comfy ,
Peter J
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 13/02/2024
Hello Peter J,Thank you for sharing your feedback about the comfort of our rooms. We strive to provide a cozy and relaxing environment for our guests. We appreciate your kind words and hope to welcome you back in the future for another comfortable stay.
10/10 - Xuất sắc
Leslie
24/01/2024
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great quiet location while visiting my son in Sisters. Would definitely stay again.
Leslie
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 25/01/2024
Hello Leslie,Thank you for taking the time to share your positive experience at our hotel! We're thrilled to hear that you enjoyed our quiet location during your visit to Sisters. We appreciate your feedback and look forward to welcoming you back in the future!
6/10 - Được
Alyssa
Đi cùng thú cưng, Đi cùng bạn đồng hành
02/01/2024
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Property was located in a convenient area close to downtown Sisters. Easy check in and parking. Room was dated and not the cleanest. Bed and linens were clean however the laminate flooring was very dirty and seemed like it hadn’t been mopped in some time, along with lots of dust on the lamps and baseboards. Shower was clean however did not get hot which was unfortunate. It was alright for a one night stay but would likely not stay here again.
Alyssa
Manager trả lời vào 08/01/2024
Hello Alyssa, Thank you for choosing our hotel and for taking the time to share your feedback. We're glad to hear that you found our location convenient and appreciated the easy check-in process and parking facilities. We're sorry to hear that you found the room to be dated and not as clean as expected. We will address your concerns with our housekeeping team to ensure this is improved moving forward. We apologize for the issue with the shower temperature and appreciate you bringing it to our attention. We would love the opportunity to make it up to you in the future.
6/10 - Được
Kelsey
27/12/2023
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Very limited breakfast snacks.Bathroom tib land floor was not cleaned after first night. No rugs so floor was dirty and cold. Heater eff but very loud
Tub drained very slowly.
Although location was great ...
I will not stay there again.
Kelsey
Lưu trú 2 đêm vào Tháng 12, 2023
Manager trả lời vào 30/12/2023
Hello Kelsey, Thank you for sharing your feedback with us. We apologize for the limited breakfast snacks and any inconvenience caused by the cleanliness of the bathroom floor during your stay. We appreciate your comment about the absence of rugs, and we will certainly review the issue to enhance our guests' comfort. Our team will also look into the heater noise and the slow tub drainage. Despite these concerns, we are glad you liked our location. We hope to have the opportunity to provide you with a better experience in the future.
8/10 - Tốt
Andrew
Đi cùng thú cưng
08/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff...
Andrew
Manager trả lời vào 15/02/2024
Hello Andrew,Thank you for sharing your positive feedback about our friendly staff. We strive to provide exceptional service to all our guests. We appreciate your kind words and hope to welcome you back in the future.
10/10 - Xuất sắc
brian
03/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
brian
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 07/12/2023
Hello brian,Thank you for choosing our hotel for your stay! We're delighted to hear that you had such a fantastic experience with us. We strive to provide exceptional service and it's great to know that we met your expectations. Should you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back!
10/10 - Xuất sắc
James, Blackfoot
Đi cùng gia đình
25/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and comfortable
James
Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 29/11/2023
Hello James,Thank you for sharing your feedback! We are delighted to hear that you found our hotel nice and comfortable during your stay. We strive to provide a pleasant experience for all our guests and your kind words are greatly appreciated.
10/10 - Xuất sắc
Scott
Khách đi công tác
09/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ok so gonna start this out on a negative tone but youll enderstand the 5 star rating. I go to check in and im told they dont have any hot water. This hotel is literally the closest point between bend oregon and where im currently working thats a reasonable rate. So i simply say well crap can you guys offer any type of discount because of this inconvenience so i dont have to try to book a room elsewhere. Didnt discuss anything beyond a yes we can give you a discount.... they gave me my room for half price. So thats how they got 5 stars from me. Were up front about the problem and honestly gave me a bigger discount then i expected. This is an awesome business.
Scott
Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 12/11/2023
Hello Scott,Thank you for your feedback. We apologize for the inconvenience you experienced with the hot water during your stay. We appreciate your understanding and are glad that our team was able to offer you a discount to compensate for the inconvenience. We strive to provide exceptional service and are happy to hear that you found our response to be satisfactory. We value your business and hope to welcome you back in the future for a more enjoyable stay.
8/10 - Tốt
Kristine
Đi cùng thú cưng, Đi cùng bạn đồng hành
05/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the pet friendly rooms. The room had French doors that opened out to an enclosed grassy area for our dog.
Kristine
Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 07/11/2023
Hello Kristine,We're thrilled to hear that you enjoyed our pet-friendly rooms and that your furry friend had a great time with the enclosed grassy area! Providing a comfortable and convenient experience for both our guests and their pets is important to us. Thank you for sharing your feedback!
10/10 - Xuất sắc
David
03/11/2023
David
Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 05/11/2023
Hello David,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you thoroughly enjoyed your stay at our hotel. We strive to provide exceptional service and ensure our guests have a memorable experience. If there's anything else we can assist you with in the future, please don't hesitate to let us know.
8/10 - Tốt
Maxine
31/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place
Maxine
Lưu trú 7 đêm vào Tháng 10, 2023
Manager trả lời vào 02/11/2023
Hello Maxine,Thank you for your kind feedback! We are delighted to hear that you enjoyed your stay with us. We strive to provide a pleasant experience for all our guests and we are glad to hear that we met your expectations. We look forward to welcoming you back in the future.
8/10 - Tốt
Windy, Douglas
30/10/2023
Windy
Lưu trú 2 đêm vào Tháng 10, 2023
Manager trả lời vào 21/11/2023
Hello Windy,Thank you for sharing your feedback with us. We appreciate your rating and are glad to hear that you enjoyed your stay overall. If there is anything specific you would like to share with us or any suggestions for improvement, please don't hesitate to reach out to our management team. We hope to welcome you back to our hotel in the future.