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Holland America Skagway Inn

2.0 star property
Hotel in Skagway with 2 restaurants and free airport shuttle

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Photo gallery for Holland America Skagway Inn

Reception
Exterior
Exterior
Two Doubles Room | Desk, blackout curtains, iron/ironing board, bed sheets
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Parking included

Room options

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Showing 1 of 1 room

View all photos for Deluxe Room

Desk, blackout curtains, iron/ironing board, bed sheets

Deluxe Room

9.6 out of 10
Exceptional
(26 reviews)

Highlights

Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Desk
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
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About the area

Map
3rd And Spring St, Skagway, AK, 99840

What's nearby

  • White Pass and Yukon Route - 1 min walk - 0.2 km
  • Red Onion Saloon Brothel Museum - 1 min walk - 0.2 km
  • Captain William Moore Cabin - 3 min walk - 0.3 km
  • Grizzly Falls Ziplining Expedition - 3 min walk - 0.3 km
  • Klondike Gold Rush National Historical Park - 4 min drive - 3.2 km

Getting around

  • Skagway, AK (SGY) - 1 min drive

Restaurants

  • ‪Red Onion Saloon - ‬2 min walk
  • ‪Skagway Brewing Co. - ‬5 min walk
  • ‪Bonanza Bar & Grill - ‬1 min walk
  • ‪Kone Kompany - ‬3 min walk
  • ‪Sweet Tooth Cafe - ‬1 min walk

About this property

Holland America Skagway Inn

Hotel located in Downtown Skagway
Take advantage of a free return airport shuttle, a coffee shop/cafe and laundry facilities at Holland America Skagway Inn. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. Guests can also expect to find a bar.
Additional perks include:
  • Free self-parking
  • A vending machine, a banquet hall and smoke-free property
  • A 24-hour front desk, luggage storage and tour/ticket information
  • Guest reviews give top marks for the helpful staff and location
More conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 42-inch flat-screen TVs with premium channels
  • Coffee/tea makers, housekeeping and desks

Languages

English

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Exterior

Pack Train Inn

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  • Free WiFi
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8.8 out of 10, Excellent, 15 reviews
The price is 7.712.432 ₫
8.329.427 ₫ total
includes taxes & fees
7 Aug - 8 Aug
Pack Train Inn

Property amenities

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 15 September and 01 May.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Westmark Inn Holland America Line Company
Westmark Holland America Line Company
Westmark Skagway Holland America Line Company
Westmark Inn Skagway Holland America Line Company
Westmark Inn
Westmark Skagway
Westmark Hotel Skagway
Westmark Inn Skagway Hotel
Westmark Inn Skagway a Holland America Line Company
Westmark Inn Skagway
Holland America Skagway Inn
Holland America Skagway Inn Hotel
Holland America Skagway Inn Skagway
Holland America Skagway Inn Hotel Skagway

Frequently asked questions

Is Holland America Skagway Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holland America Skagway Inn?

Self-parking is free at this property.

What time is check-in at Holland America Skagway Inn?

Check-in begins at 3:00 PM.

What time is check-out at Holland America Skagway Inn?

Checkout is at 10:00 AM.

Does Holland America Skagway Inn provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Holland America Skagway Inn located?

Located in Downtown Skagway, this hotel is steps away from Red Onion Saloon Brothel Museum, Captain William Moore Cabin and White Pass and Yukon Route. Grizzly Falls Ziplining Expedition and Corrington's Museum of Alaskan History are also within 10 minutes.

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Holland America Skagway Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 231 out of 547 reviews
Rating 8 - Good. 196 out of 547 reviews
Rating 6 - Okay. 85 out of 547 reviews
Rating 4 - Poor. 27 out of 547 reviews
Rating 2 - Terrible. 8 out of 547 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Always a good stay !!
Stayed 4 nights in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all historic sites and walkable
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
very nice hotel, definitely would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay and would definetly stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious room and accessible option was very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and excellent, friendly staff. Highly recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff were super friendly, helpful and they allowed us to store our bags before check in. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Holland America Skagway Inn July 18-20th was great. Staff was very friendly and helpful and hotel lovely. It was walkable to restaurants and all the shops and sights. We used this hotel as a base for our 2 touring days which worked out great. No air conditioning in the rooms but the windows can open and fan is provided. All in all a great stay and would recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Dortha

Liked: Cleanliness, property conditions & facilities
Great convenient location with good food in the evening. . However there was no internet in rooms, only in lobby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nickalos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful, classic hotel is right in the hear of Skagway, allowing for easy access to all of the nearby local restaurants and tourist attractions. We had a small problem with our bathroom, which the staff quickly attended to. If you want breakfast buffet (a separate expense) make sure to show up early as they pick up pretty quickly.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with very friendly and helpful staff. On the higher side of our per diem comfort zone but wanted to do everything in Skagway in one day and skidaddle. It’s close to everything and leaves you wanting for nothing.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property. Staff is amazing. Room was comfy and had everything you would need or expect. Except for WIFI
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Liked: Amenities
The hotel’s name is easily confused with another hotel of the same name causing extra travel to reach the hotel. The hotel does serve breakfast but at a significant charge.
Stayed 1 night in Jul 2025

8/10 Good

george

Liked: Cleanliness, property conditions & facilities
It was clean and quiet
Stayed 1 night in Jun 2025

8/10 Good

Alastair

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location very good , pretty good all around. Staff in the dining room seemed miserable, not a lot of happiness there and obviously showed. Staff at the room bookings were great in every way.
Stayed 2 nights in Jun 2025

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place felt very high end and super clean. Its perfect size of room. Everything worked. Had a nice lounge, bar, restaurant. The food and drinks were good. DOG Friendly
Stayed 1 night in Jun 2025

8/10 Good

Danette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking for the hotel is not super close, and the hotel is very overpriced, for a very basic service.
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

8/10 Good

Monika

Liked: Cleanliness, property conditions & facilities
Nice place. Very friendly and helpful staff. Comfortable and clean
Stayed 1 night in May 2025

8/10 Good

Jody

Liked: Cleanliness, staff & service
The location is convenient and the customer service was great. This is an older hotel with a nice facelift. The room was a bit small but comfortable with the amenities we needed. My only wish was for wifi in the rooms. They do have computers to use in the lobby though.
Stayed 2 nights in Jun 2025

10/10 Excellent

W. B.

Liked: Cleanliness, amenities, property conditions & facilities
It is an older hotel that has been well maintained and updated. It was conveniently located in town. You could easily walk to any attraction. The staff were friendly and gave good advice on eating and activities. I look forward to a return in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
The room was very nice and warm. The staff were also very welcoming. Skagway was so beautiful just be aware there’s no WiFi in the rooms only in the main lobby
Stayed 2 nights in May 2025

4/10 Poor

Robin

Liked: Cleanliness, amenities
Trouble cheking in even though we had advanced reservations. Rooms recently remodeled and nice. Outside of hotel looks rustic on purpose, I guess. Whole downtown needs serious work on steps and handrails. Drunks and stoners roaming around on streets at all hours of the night.
Stayed 1 night in Jun 2025

2/10 Terrible

Christine

Liked: Cleanliness
Hotel was clean, but my room had a machine sound come on every ten minutes and run for a minute all night. Not restful at all.
Stayed 2 nights in Jun 2025

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities
Walked to hotel from Alaska State Ferry terminal without problems. "Deluxe room" was a small room with two full (not queen) beds, tight fit for 3 people and their luggage. Comfortable beds but bedding too heavy for summer. No A/C but difficult to keep windows open due to road and train noise. Trains run right past the hotel and start sounding horns 6 AM or earlier. Small bathroom, tiny sink like ship's cabin, but functional. No fridge, used small ice bucket to keep a few things cold, worked OK. Public areas are nicely decorated and furnished and have wifi, but no wifi in room.
Stayed 2 nights in Jul 2025