Khách sạn gần Thế giới tuyết tại Cao nguyên Genting

"The 3 bedrooms are just nice for my family, the room are clean and new, walking distance to Genting Highlands indoor and outdoor theme parks. It has nice views and a jacuzzi at balcony. We have fun staying. We stayed one night, would suggest stay at least 2 nights."

"Super convenient and new! When you want to be near genting but not the crowds"

"Check In Counter too limitted "

"Nice location "

"Had to walk abit from reception but good thing its quiet"

"Genting is afterall Genting. It was fun and pleasant. The housekeeping staff is friendly and i enjoyed their kind attention. The hotel can do with providing better amenities for a resort though. There was nothin more than 2 small complimentary water bottles and coffee packets, for that price range, it does not yet compare with the same at Macau's 4 star and 5 stars. Nonetheless, Thank you for the memories."

"The check-in process and communicate all good but the unit cleanliness is really bad. "

"I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team "

"There are kitchen cabinets but nothing apart from a kettle and 2-3 cups. Would appreciate a microwave or some plates and forks and knifes"

"Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened "

"The checkin process is chaotic at best. Staff was unresponsive which led to checking in taking at least a hour. The hotel is basic and again. The rest of resort is pretty awesome."

"The exterior of the property looked similar to the photos posted online. Unfortunately, the interior was a very different experience. The elevator and the room had a strong unpleasant odor, making the environment uncomfortable. After inspecting the room, we immediately informed the front desk that the room was unsatisfactory and decided not to stay. Despite raising our concerns at the time, the matter was not resolved to our satisfaction. We also contacted Expedia for assistance, but were...

"1. Internet stopped working for half a day on Saturday evening, sent an email got no response except an automated emailer reminding of check out next day by 11:00 AM. 2. The fan in the room was super noisy - no way - place or opportunity to report. 2 security guards at lobby who ask us to send an email to connect, unlike in hotel where one can call the reception or housekeeping."

"Place is clean , except the aircon do not seem to have heaters"

"Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...