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"Staff were friendly and helpful. Room was "

"Staff was fabulous. We had booked the wrong date, off by one day, and staff was so friendly and flexible to right our wrong. Much appreciated!"

"Midtown Niseko is a great place to stay for a great price. The staff was friendly and helpful, the facilities were clean and well taken care of, and the amenities were great. The breakfast buffet was excellent, and the transportation to and from the ski area was seamless and user friendly. The staff was helpful with getting us a ride to the location where we picked up our rental gear, and they provide a drop off location for the gear when you are ready to return. It’s also helpful that this is a stop for the ski bus to and from Sapporo. Thanks a bunch for a great stay!"

"Very efficient and polite "

"A very good experience and service. The room was new, and the staff were very welcoming. The food was also very fresh and authentic."

"The room was very spacious and clean, but one thing I didn't enjoy was the smel of bug killer spray. I think I wasn't lucky. I'm sure the room usually doesn't smel. The food was amazing. "

"Parking was easy for this place. It was located in a very strategic location in lake Toya. The room was superb with a private onsen that overlooks the lake. Food was also great with a wide selection of cuisine. Highly recommend this place!"

"Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again. "

"Ideal base for skiing in Grand Hirafu, with ski in/ski out access to the Ace Family Lift and location is walkable to a good variety of food, shopping and ski hire options, as well as the King Gondola and Hirafu Welcome Centre. Staff were friendly and helpful, and buffet breakfast hit the spot each morning. Onsen was lovely after a day on the slopes too! We loved the view from our room, watching people ski down the Family Run. Would stay again and highly recommend. "