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Nhận xét về Expo Hotel Sofia

4 out of 5
Expo Hotel Sofia
bul. Tsarigradsko shose 149, Sofia

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 132/292 nhận xét" "
Đánh giá 8 - Tốt. 106/292 nhận xét" "
Đánh giá 6 - Được. 35/292 nhận xét" "
Đánh giá 4 - Kém. 12/292 nhận xét" "
Đánh giá 2 - Tồi. 7/292 nhận xét" "

8,8/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Marilyn

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had a wonderful three day stay at the Hotel Expo, the lady at the front desk did a marvellous job assisting me with anything I asked her to explain and show me. A special employee that should be recognized. Room was always made up and tidied when I returned. Easy to get to from the airport by taxi or Metro
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Mübeyen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Maurice, Hoogkarspel

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel, very friendly people. Rooms are clean and very good breakfast.
Lưu trú 2 đêm vào Tháng 3, 2024

6/10 - Được

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Close to airport, not to comfortable for rest
Staff were friendly, breakfast was great. Unfortunately the windows don't open and they had a central heating temperature set, meaning you can't adjust your rooms temperature. It was really hot, stuffy, and difficult to sleep without clean air.
Lưu trú 1 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Ivan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024

6/10 - Được

Aybatur

Lưu trú 1 đêm vào Tháng 1, 2024

8/10 - Tốt

Tsvetomira

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient but not relaxing. Well priced.
The reception staff on check in was top lady. Very professional, friendly and helpful. The room was designed nicely, however, the walls are so thin that I could hear my neighbours as if we were sharing a room. When you book a 4 star hotel you do not expect to find yourself in a dormitory.
Lưu trú 1 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Trifon

Lưu trú 1 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Nellie

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023

8/10 - Tốt

Vladislav

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023

8/10 - Tốt

Emanuel

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ok
Lưu trú 1 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Stefan

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastic hotel
New hotel with great amenities Only the area is a bit remotely but close to public transportation Staff friendly Love the stay
Lưu trú 1 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

Keith

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
#dreamteam
The thing that makes this hotel so special is it's reception staff. The quality, commitment and friendliness of the reception team is what has drawn me back to this hotel over many years. They are always professional, understanding and possess excellent English language skills.
Lưu trú 1 đêm vào Tháng 10, 2023
Stanislava Doychinova trả lời vào 29/10/2023
Dear Keith,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience.Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Sincerely,Hotel Expo Sofia Team

10/10 - Xuất sắc

Tuula

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hyvä valinta
Parkkipaikat puomilla erotettu alue hotellin pihalla, siisti piha-alue. Ystävällinen palvelu. Loistava paikka yöpyä koiran kanssa
Lưu trú 1 đêm vào Tháng 10, 2023
Stanislava Doychinova trả lời vào 19/10/2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

2/10 - Tồi

Ofek

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Don’t stay in this hotel!
Be careful! Do not stay in this hotel! The hotel room was dirty and there is a wired smell all over the floor , the breakfast was very poor, and the service was so bad you could even imagine!!
Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Expo Team trả lời vào 29/10/2023
Dear Guest,Thank you for taking the time to complete our Guest Experience Survey.Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.We were very concerned to hear your comment about cleanliness. Please rest assured that room cleanliness is a matter that we take very seriously and is of paramount importance to us and is something we follow very strict procedures about in our hotel. We have brought this incident to the immediate attention of the respective department head for improvement. In addition, we will continue with training and developing our associates to ensure that they are always able to deliver to the satisfaction of our guests.We appreciate your invaluable feedback. As a hotel operator, we are very serious about the voice of every customer. A great deal of effort is put into establishing effective action steps for constant improvement.We look forward to the pleasure of welcoming you back to the Hotel Expo Sofia.Yours sincerely,Hotel Expo Sofia Team

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 10, 2023
Stanislava Doychinova trả lời vào 13/10/2023
Dear Mr.Guest,Thank you for your recent correspondence regarding Hotel Expo Sofia. We appreciate you taking time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be share with our entire staff, as reinforcement to continue their efforts to make us a leader in excellence. We look forward to accommodating your future travel needs.Sincerely,Hotel Expo Sofia Team

10/10 - Xuất sắc

Antonia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location - next to metro. Modern and spacious rooms. Excellent choice for comfortable travel since city center is easily accessible by metro. Also 10 mins to airport using metro.
Lưu trú 2 đêm vào Tháng 9, 2023
Stanislava Doychinova trả lời vào 13/10/2023
Dear Valuable GuestThank you for your recent correspondence regarding Hotel Expo Sofia. We appreciate you taking time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be share with our entire staff, as reinforcement to continue their efforts to make us a leader in excellence. We look forward to accommodating your future travel needs.Sincerely,Hotel Expo Sofia Team

10/10 - Xuất sắc

Mihail

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 9, 2023
Stanislava Doychinova trả lời vào 25/09/2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 - Tốt

Joanna

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved our room! Very spacious and good for families with young kids.
Lưu trú 1 đêm vào Tháng 9, 2023
Stanislava Doychinova trả lời vào 25/09/2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 - Tốt

Denitsa

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is good , nice and clean . Only 2 things make me upset : first they have 1 musical and 2 news chanels ... TV is very important I don't understand why they have just a few programs . : Second I don't know did they accept pets but next to my room was a dog , barking all night , so I can't sleep . Just fix the TV programs and don't let pets and the hotel WILL be Exellent ! Kind regards!
Lưu trú 3 đêm vào Tháng 9, 2023
Stanislava Doychinova trả lời vào 18/09/2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 - Tốt

Bong Jun

Lưu trú 2 đêm vào Tháng 9, 2023
Stanislava Doychinova trả lời vào 18/09/2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

10/10 - Xuất sắc

meshal

Lưu trú 4 đêm vào Tháng 9, 2023
Stanislava Doychinova trả lời vào 13/10/2023
Dear Valuable Guest Thank you for your recent correspondence regarding Hotel Expo Sofia. We appreciate you taking time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be share with our entire staff, as reinforcement to continue their efforts to make us a leader in excellence. We look forward to accommodating your future travel needs.Sincerely,Hotel Expo Sofia Team

10/10 - Xuất sắc

Vincent

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good hotel. Clean, big, quiet, the room had a lot of space. Very good breakfast too.
Lưu trú 1 đêm vào Tháng 8, 2023
Hotel Expo Sofia Team trả lời vào 21/08/2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 - Xuất sắc

Nezan

Lưu trú 1 đêm vào Tháng 8, 2023
Hotel Expo Sofia Team trả lời vào 21/08/2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 - Xuất sắc

Julian

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Close to subway/metro station and also close to the aéroport. Clean and spacious room. Friendly staff. Very nice garden.
Lưu trú 1 đêm vào Tháng 8, 2023
Hotel Expo Sofia Team trả lời vào 09/08/2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 - Xuất sắc

Namik

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and value for money.
Lưu trú 1 đêm vào Tháng 8, 2023
Hotel Expo Sofia Team trả lời vào 04/08/2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

8/10 - Tốt

Arthur

Lưu trú 1 đêm vào Tháng 7, 2023
Hotel Expo Sofia Team trả lời vào 04/08/2023
Dear Valuable Guest,Thank you for contacting the Hotel Expo Sofia regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay.It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We know you have many choices when it comes to lodging and we hope you will continue to choose Hotel Expo Sofia for your future travel needs.Sincerely,

10/10 - Xuất sắc

Eveline

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We verbleven in een suite. Deze was heel ruim en smaakvol ingericht. Parkeren ging ook vlot. De parking is naast het hotel en voorzien met een slagboom.
Lưu trú 1 đêm vào Tháng 7, 2023
Hotel Expo Sofia Team trả lời vào 20/07/2023
Dear Eveline,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 - Xuất sắc

TSVETA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2023
Hotel Expo Sofia Team trả lời vào 20/07/2023
Dear Tsveta,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient, near airport.
Lưu trú 1 đêm vào Tháng 7, 2023
Hotel Expo Sofia Team trả lời vào 09/07/2023
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

8/10 - Tốt

Shahar

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 3, 2023
Stanislava Doychinova trả lời vào 19/06/2023
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

10/10 - Xuất sắc

Dmitrii

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 6, 2023
Stanislava Doychinova trả lời vào 16/06/2023
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 - Tốt

Levent

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Für ein kurz Trip ok
Für ein kurz Trip ok aber nicht für längere Aufenthalt. + sauberes Hotel mit sehr nettes Personal. Parkplatz vor der Tür. - die Fenster sind fest und können nicht aufgemacht werden, dadurch Sauerstoffmangel. Abend um 22:30 gabs nichts mehr zum Essen und auch Hotelbar war geschlossen trotz Vollbelegung. Für uns auf der Durchreise für einer Übernachtung sehr gute und akzeptable Preis Leistung Verhältnis.
Lưu trú 1 đêm vào Tháng 6, 2023
Stanislava Doychinova trả lời vào 13/06/2023
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 - Tốt

Nicolas

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Bien
Bien chambre confortable par contre hôtel bruyant on entend les voisins et chambres en face. Le petit déjeuner est bien. Par contre la salle de sport mériterait un nouvel équipement.
Lưu trú 2 đêm vào Tháng 5, 2023
Stanislava Doychinova trả lời vào 07/06/2023
Dear Guest, Thank you for contacting the Hotel Expo Sofia regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay.It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We know you have many choices when it comes to lodging and we hope you will continue to choose Hotel Expo Sofia for your future travel needs.Sincerely,Hotel Expo Sofia Team

6/10 - Được

Iva

Đi cùng gia đình, Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The rooms are outdated and noisy. We could hear guests in adjacent rooms walking in and out all night long. There is no climate control in the room ( either was not working or was disconnected) thus the room was quite cold. The bathroom was also outdated and somewhat dirty- there was hair on the floor and the sink. The service at the restaurant on site was good however the food was mediocre. The property is advertising free parking but it is very difficult , if at all , to find a parking spot since the parking is super small and not for hotel guests only.
Lưu trú 1 đêm vào Tháng 5, 2023
Stanislava trả lời vào 23/05/2023
Dear Guets,Thank you for taking the time to complete our Guest Experience Survey.Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.We were very concerned to hear your comment about cleanliness. Please rest assured that room cleanliness is a matter that we take very seriously and is of paramount importance to us and is something we follow very strict procedures about in our hotel. We have brought this incident to the immediate attention of the respective department head for improvement. In addition, we will continue with training and developing our associates to ensure that they are always able to deliver to the satisfaction of our guests.We appreciate your invaluable feedback. As a hotel operator, we are very serious about the voice of every customer. A great deal of effort is put into establishing effective action steps for constant improvement.We look forward to the pleasure of welcoming you back to the Hotel Expo Sofia.Yours sincerely,Hotel Expo Sofia Team

10/10 - Xuất sắc

Petar

Lưu trú 1 đêm vào Tháng 4, 2023
Hotel Expo Sofia Team trả lời vào 04/05/2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 - Tốt

Tomihiro

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
空港からタクシーで10分程度とアクセスが良く、部屋は一人で泊まるには十分な広さで、設備の状態もよく快適でした。 ホテル前の大通り向かいに大型スーパーがあったのですが、会員制で旅行者は利用できないみたいでした。コンビニ的なお店は周囲に見つけっれなかったので、そこはちょっと注意が必要かもしれません
Lưu trú 2 đêm vào Tháng 4, 2023
Stanislava Doychinova trả lời vào 26/04/2023
Dear Valuable Guest, First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, Hotel Expo Sofia Team

10/10 - Xuất sắc

JORDAN L

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Awesome
Lưu trú 1 đêm vào Tháng 4, 2023
Hotel Expo Sofia Team trả lời vào 28/04/2023
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

10/10 - Xuất sắc

Petar

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 4, 2023
Stanislava Doychinova trả lời vào 11/04/2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 - Tốt

Desislava

Đi cùng gia đình
The hotel was nice. The regular breakfast starting at 7 am is amazing.The early breakfast is very limited. The hotel advertised free airport shuttle, but in reality they offer a shuttle/taxi from the airport only. If you are leaving and need to go from the hotel to the airport they don't offer transportation. The free airport shuttle is offered in one direction only. Overall a good experience.
Stanislava Doychinova - Front Office Manager trả lời vào 09/01/2023
Dear Valuable GuestFirst of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Team

10/10 - Xuất sắc

Marjan

Lưu trú 1 đêm vào Tháng 12, 2022
Stanislava Doychinova trả lời vào 21/12/2022
Dear Guest, First of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, Hotel Expo Team

10/10 - Xuất sắc

Darren

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Awesome value
Highly recommended. Great breakfast and easy access to airport by metro.
Lưu trú 1 đêm vào Tháng 12, 2022
Stanislava Doychinova trả lời vào 21/12/2022
Dear Guest, First of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, Hotel Expo Team

8/10 - Tốt

simon

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good Hotel, but Airport Transfer not so good
I stayed here on business for 3 nights, on arrival an Airport Shuttle had been organised for me, but it took me to a sister hotel where a free taxi was then ordered. The next day and subsequent days, I was working out of the airport and found that the only way to get to and from was to book a taxi each time, with a total cost of 63.12 Lev ( €32.43), while this is not a massive amount, I do feel rather disappointed that I had to pay every time, including the day of my check out to get to the airport when a Free Shuttle is advertised. I did ask reception about this on every occasion, but they were reluctant to help. The hotel and room were very nice, the breakfast was also good, it is a shame that the Free Airport Shuttle was not free or did not exist. Sadly the next time will be staying in Sofia for work in the coming months, I will have to find a different hotel.
Lưu trú 3 đêm vào Tháng 12, 2022
Stanislava Doychinova - Front Office Manager trả lời vào 08/12/2022
Dear Valuable GuestFirst of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us.The free transfer is only from the Airport to the hotel and on the day of the arrival .We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Team

4/10 - Kém

Ivan

Đi cùng gia đình
Thích: Sạch sẽ
Air conditioning was working only in heating mode. We were not warned about this during check in. There is no window to get freah air in the room and because was pretty warm we turn the airconditioning in cooling mode setting the thermostat to 20 degC before going to bed. We woke up at midnight sweating - thermostat was showing 27 degC. Turned off the airconditioning and temperature in rhe room dropped to 24 degC at 4:00 a mm I will not recommend using this hotel unless he feels comfortable at 24 degC with no fresh air in the room.
Lưu trú 1 đêm vào Tháng 11, 2022
Stanislava Doychinova trả lời vào 17/11/2022
Dear Guest,Thank you for contacting the Best Western Plus Expo Hotel regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay.It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We know you have many choices when it comes to lodging and we hope you will continue to choose Best Western Plus Expo Hotel for your future travel needs.Sincerely,Hotel Expo Team

10/10 - Xuất sắc

Thomas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2022
Stanislava Doychinova trả lời vào 17/11/2022
Dear Guest,First of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Team

10/10 - Xuất sắc

Adam

8/10 - Tốt

mariana

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location!
Lưu trú 1 đêm vào Tháng 10, 2022
Stanislava Doychinova trả lời vào 25/10/2022
Dear Valuable GuestFirst of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Team

10/10 - Xuất sắc

Christos

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 10, 2022

10/10 - Xuất sắc

Usman

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice Hotel
Nice place to stay BF was good close to train station and few eating places near by they have resturant in side Hotel too.
Lưu trú 1 đêm vào Tháng 10, 2022
Stanislava Doychinova trả lời vào 21/10/2022
Dear Valuable Guest,First of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Team

4/10 - Kém

Diyan

Lưu trú 1 đêm vào Tháng 10, 2022