Khách sạn Somerset

"Everything was great overall, but I was disappointed by an experience I had last night. After returning from dinner, I stopped by to grab an alcoholic beverage to enjoy in my room. The two women working were initially helping another guest, so I waited patiently nearby by the little store area. However, even after they finished assisting that guest, neither acknowledged or offered to help me, despite me standing right there. I ultimately left without purchasing anything. It was disappointing to...

"The was professional, place was quiet and clean."

"We had a fantastic stay. Our room was clean, spacious, and well equipped. Breakfast was tasty with plenty of options and the hotel is in an excellent location."

"Todo esta bien me gusto mucho fui en familia"

"The staff was extremely knowledgeable and helpful. The breakfast was excellent and well prepared. The room and grounds were well maintained."

"Room was clean, tv didn’t work that well. only got certain channels."

"Staff was terrible, not helpful or considerate of bonvoy customers - I will look elsewhere next time traveling."

"We arrived atound 8 pm and had to wait in line more than 30 mins in line because check in thru front desk was quite slow. The person who was checking us in didn't know how to use their new system. He was obviously not properly trained. He was on the phone the entire time and was sharing his screen on his phone with someone else who was trying to help him figure things out. Anyway, we were finally able to check in after 30 mins or so. Our room was quite large and clean, and had a ref &...

"Great stay, close to shops, very clean."

"Decent stay, nothing special. But not bad all. Good sized room and we had a nice balcony"

"I ordered room service and got a cheeseburger. The burger was burnt and hard like charcoal. My TV was static and kept turning itself off that I was unable to enjoy a movie or show I was watching. I had to call the restaurant nearly 8 times, no one answered. It wasn't the best visit sadly"

"We chose this location to stay during a youth softball tournament. The primary recently chose it was the fact that it had a swimming pool. When we arrived, there was a sign on the counter, saying that the pool was closed. I had received prior communication regarding the stay, but nothing mentioned the closure of the pool. Needless to say, we had a lot of disappointed young girls."

"Clean"

"The hotel is conveniently located, and easy to get around, especially if you’re visiting Rutgers. The staff are very friendly and welcoming 10 out of 10.. Unfortunately, the hotel maintenance is lacking into major ways, the hallways smell like a dog kennel up and down all the floors really strong. More importantly, during my stay here, I was bit by bedbugs and my arm blew up like a grapefruit with shooting pain for what may be up to seven days after leaving the hotel, according to my...

"Staff and hospitality was amazing. Very helpful staff, and knowledgeable about everything."

"This is the 3 rd stay here: staff are super kind & it’s pretty immaculate! Chrissie the manager saved us during our Xmas stay. Reception is usually very well run."

"The rooms were clean and the staff were friendly and supportive..I recommend everyone to come to this hotel."

"Loved the room and the center itself! The pool was slightly outdated but overall had a good time here!"

"Very pleasant"

"Muy malo "