Search Hotels Near Songshan Cultural and Creative Park, Taipei

"I recently stayed at Hanns House Taipei, and unfortunately my experience was very disappointing. After a 14-hour flight, I arrived around 1:30 PM and appreciated that the hotel allowed early check-in. However, when I woke up later that evening, I discovered the toilet seat in my room had not been properly cleaned. Since it was already late, I chose not to call housekeeping and ended up cleaning it myself. The bigger issue was a misleading promotion on the hotel’s website. The promotion page stated that guests staying two nights would receive two bowls of beef noodle soup. I even took a screenshot of the page. The advertisement did not mention that the promotion only applied to bookings made directly through the hotel. When I asked the front desk, I was told the offer did not apply because my reservation was made through Expedia. After several emails discussing the issue, the hotel removed the promotion from their website but still refused to honor it. The responses I received felt dismissive and did not reflect the level of service expected from a 4-star hotel. The value of the soup (around TWD 400) is insignificant compared to the approximately TWD 11,000 per night room rate. This was never about the money—it was about transparency and customer service. Instead of resolving the issue with a simple gesture of goodwill, the hotel chose to argue the point and deny responsibility. I travel frequently and have stayed in many hotels, but this is one of the most disappointing "

"Staffs are very friendly and helpful. The subway entrance is right in front of the hotel, making going about super convenient. "

"Friendly staff, comfortable room with high ceilings "

"Room was great, bed comfortable Spa was wonder Staff was great"

"Great Location "

"Service was okay and cleanliness of the room was moderate. Convenient 7-11 located at the first floor of the hotel. "

"Clean room, helpful staff, Bank of Taiwan was just around the corner, no trouble using the wifi on phone. There is an underground mall exit right in front of the hotel (Exit 11) that connects to the blue line MRT, but it doesn't have escalator/elevator. We used it to get around when it rained. Otherwise, we browsed through the surface shops along the way to Exit 14 which has an escalator and elevator. "

"Clean room, lovely staff. Location okay."

"Great staff"