"Very good hotel! It was located within minutes of piazza Tasso and the train station. Easy to walk everywhere. Room was very clean and comfortable.
The only thing that I was not happy at all was one of the front desk employees. Getting to Sorrento takes you a few hours specially when coming from Milan. When we got there it was around 1:30pm. We know check in it’s not supposed to be until 3pm but in all the hotels I’ve been around the world sometimes the rooms are ready before that time. The front desk lady was rude to us and said to wait outside because the room was not ready yet. If she had said it to us in a different way we would totally understand but she didn’t have manners.
Right after the front desk shift, there was another couple right next to us who had the same situation with this lady, and at 2:15 they went and ask the next shift in lobby and they gave us our rooms.
I had so say this. However, I was very happy with the hotel and the cleanliness. Breakfast service was very good and overall I would definitely stay here next time I come to Sorrento "