Estimada Huesped Gracias por elegir Casa Marina Beach & Reef Resort para su estancia en nuestra ciudad.Nos complace saber que nuestro personal y la oferta gastronómica han sido de su agrado. La excelencia en el servicio y en la calidad de los alimentos son pilares fundamentales para nosotros Lamentamos los inconvenientes que menciona respecto a la limpieza y presencia de insectos en su habitación. nos esforzamos por mantener nuestras instalaciones en óptimas condiciones y tomaremos nota de su observación para seguir mejorando en este aspecto.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,

Estimada CarmenLe agradecemos mucho que se tome el tiempo para compartir esta opinión sobre su estancia en Casa Marina Reef & Beach.Agradecemos que nos haya traído estos temas a nuestra atención, ya que siempre estamos buscando oportunidades para abordar cualquier área de mejora y oportunidades de crecimiento. La retroalimentación de los huéspedes es vital, para que podamos proporcionar el mejor servicio , por lo tanto, hemos tomado nota de cada asunto que tenía y esta información se transmitirá al gerente involucrado para una revisión adicional, como la satisfacción de los huéspedes es nuestra máxima prioridad y lamentamos que nos quedamos cortos durante su estancia.Esperamos que no cierre sus puertas y que nos permita darle la bienvenida para demostrarle por qué somos los preferidos de muchos.Saludos.

Good morning, it is a pity! we would like you to give us the opportunity to know what happened to you, so that we can correct what according to your comment we failed.Thank you !

Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we took note of his words to improve the things with which they were not one hundred percent satisfied. We are very sorry for not having met your expectations and we would be delighted if you gave us the opportunity to welcome you again.

Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we took note of his words to improve the things with which they were not one hundred percent satisfied. We are very sorry for not having met your expectations and we would be delighted if you gave us the opportunity to welcome you again.

Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we took note of his words to improve the things with which they were not one hundred percent satisfied. We are very sorry for not having met your expectations and we would be delighted if you gave us the opportunity to welcome you again.

Buenas tardes. Thank you for choosing us and thank you for writing us, we follow up and value it very much. We hope you come back

Buenas tardes. Thank you for choosing us and thank you for writing us, we follow up and value it very much. We hope you come back

Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we take note of their words to improve the things with which they were not one hundred percent satisfied. We are very sorry that we did not meet your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach

Buenas tardes. Thank you for choosing us and thank you for writing us, we follow up and value it very much. We hope you come back

Buenas tardes. Thank you for choosing us and thank you for writing us, we follow up and value it very much. We hope you come back

Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we took note of his words to improve the things with which they were not one hundred percent satisfied. We are very sorry for not having met your expectations and we would be delighted if you gave us the opportunity to welcome you again.

Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we take note of their words to improve the things with which they were not one hundred percent satisfied. We are very sorry that we did not meet your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach

Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we take note of their words to improve the things with which they were not one hundred percent satisfied. We are very sorry that we did not meet your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach

Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we take note of their words to improve the things with which they were not one hundred percent satisfied. We are very sorry that we did not meet your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach

Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we take note of their words to improve the things with which they were not one hundred percent satisfied. We are very sorry that we did not meet your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach

Dear On behalf of the entire Casa Marina Beach Reef team, we thank you for choosing us as your vacation destination. We are pleased to know that you loved your stay at our beautiful property. Thank you very much for your wonderful comment and for highlighting the appreciated points of your stay. His comment was shared with the entire team. We look forward to welcoming you on your next visit. Do not hesitate to contact us if you need help with your next reservation. Att Reservations Department Casa Marina Beach & Reef

Buenas tardes. Thank you for choosing us and thank you for writing us, we follow up and value it very much. We hope you come back

Dear On behalf of the entire Casa Marina Beach Reef team, we thank you for choosing us as your vacation destination. We are pleased to know that you loved your stay at our beautiful property. Thank you very much for your wonderful comment and for highlighting the appreciated points of your stay. His comment was shared with the entire team. We look forward to welcoming you on your next visit. Do not hesitate to contact us if you need help with your next reservation. Att Reservations Department Casa Marina Beach & Reef

Dear On behalf of the entire Casa Marina Beach Reef team, we thank you for choosing us as your vacation destination. We are pleased to know that you loved your stay at our beautiful property. Thank you very much for your wonderful comment and for highlighting the appreciated points of your stay. His comment was shared with the entire team. We look forward to welcoming you on your next visit. Do not hesitate to contact us if you need help with your next reservation. Att Reservations Department Casa Marina Beach & Reef

Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we took note of his words to improve the things with which they were not one hundred percent satisfied. We are very sorry for not having met your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach

Buenas tardes. Thank you for choosing us and thank you for writing us, we follow up and value it very much. We hope you come back

Dear On behalf of the entire Casa Marina Beach Reef team, we thank you for choosing us as your vacation destination. We are pleased to know that you loved your stay at our beautiful property. Thank you very much for your wonderful comment and for highlighting the appreciated points of your stay. His comment was shared with the entire team. We look forward to welcoming you on your next visit. Do not hesitate to contact us if you need help with your next reservation. Att Reservations Department Casa Marina Beach & Reef

Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we took note of his words to improve the things with which they were not one hundred percent satisfied. We are very sorry for not having met your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach