"⭐⭐⭐⭐⭐ **Excellent Stay and Wonderful Staff**
Our stay at the hotel was excellent. The staff were friendly, helpful and welcoming, and I would like to recognise those who made our experience extra special.
Hajar is definitely one in a million. She was very attentive, friendly and always willing to help. We were also given an upgrade to a Jacuzzi room, which we thoroughly enjoyed.
The elderly gentleman at reception who serves the tea was always smiling and very helpful. Seeing him carrying luggage, making tea and helping guests at his age was very touching. He is an example to the younger generation. May God give him a long and healthy life.
The cleaning team were lovely, especially Ahmed. What touched me was that even after finishing his shift, he stayed to help another cleaner who was behind with her duties. The team worked together, smiling and laughing. Their teamwork was wonderful to see.
The spa treatment was relaxing and exactly what I needed. The staff were friendly, the area was very clean and smelled lovely.
Ayub by the pool, was also very friendly. He played table tennis and supported not only my nephew but other visitors too. It was lovely to see someone who clearly enjoys his work and has a genuine smile.
Jihane from the breakfast team also provided excellent customer service. She went out of her way to arrange baked beans for my sister and arrange a cake for my nephew. She went over and beyond what is expected. Thank you."
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