Khách sạn South Charleston

"It felt skimpy. Limited towels, limited maintenance. The buffet was adequate but everything felt more inexpensive than healthy. Guess that's what you get for booking on price. The staff was helpful and friendly."

"very clean facility and excellent staff."

"Very clean. Very quiet."

"Most of the staff was pleasant and friendly upon arrival and checkout however, after we checked out and our bill was paid, they charged us $586.25 saying a smoke sensor went off in our room. We do not smoke and only in the room at night to sleep during our stay as we were at a reunion/birthday celebration. We used the microwave once to warm up a piece of pizza, the only thing that could have tripped the sensor. After I discovered the charge, the assistant manager Stella basically said there’s...

"Clean"

"This property exceeded my expectations. Nothing fancy just a nice stay. Comfortable bed, nice tv, hot shower and a cold AC. I'll stay again."

"Came with a friend for a night. The front desk staff was very friendly. Our room was clean & well stocked with toiletries. We used the pool area, which could’ve been cleaner. The location was close to a few restaurants (Cracker Barrel & Bob Evans) & convenient for our travel needs."

"Clean! Our room was clean. I even noted the elevator was clean. The woman at the desk was pleasant and helpful."

"Floors in the room and rest room were dirty. White floor towels were stained from the dirt and water. The blinds did not work. Zero privacy from the outside. (1st floor)."

"Beware! Prepaid through Expedia weeks ago for a King with a sofa bed (clearly stated in my confirmation) but when I checked in about 3:30 pm the front desk clerk put me in a standard double room. About a $40 dollar price difference! First he blamed Expedia for sending them the wrong room request but when I asked for proof that they’d gotten a request for a double room from Expedia he told me he couldn’t provide this and changed his story, saying that they can never “guarantee” the room...

"This place was very clean.Friendly and helpful staff.Breakfast was very good."

"Great location. Undergoing some minor renovations. Quiet, secure, great breakfast!"

"Nice place to stay and the bed was comfortable. The pool was heated and well maintained."

"The staff were very helpful and the breakfast was good. Unfortunately the rooms were not thoroughly cleaned. There was dust in the bathroom and it looked like the room and hallway were never vacuumed. The elevator was broken, the pool was out of commission, and the ice maker on the second floor was broken. This is not what I expect from a Holiday Inn Express."

"Clean and good beds :)"

"Extremely helpful staff and great bfast."