Khu sảnh

Nhận xét về Comfort Inn

2.5 out of 5
Comfort Inn
3813 Padre Blvd, South Padre Island, TX

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 301/503 nhận xét" "
Đánh giá 8 - Tốt. 111/503 nhận xét" "
Đánh giá 6 - Được. 45/503 nhận xét" "
Đánh giá 4 - Kém. 18/503 nhận xét" "
Đánh giá 2 - Tồi. 28/503 nhận xét" "

9,0/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Monica

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Jose

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excelente hotel volveremos a ir
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Gilberto

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

CIERA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very comfortable and clean stay ❤️
Lưu trú 2 đêm vào Tháng 5, 2024
Jasmin Manager trả lời vào 21/05/2024
Dear Ciera, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - Xuất sắc

Carlos

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Jasmin Manager trả lời vào 21/05/2024
Dear Carlos,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Xuất sắc

Alondra

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Jasmin Manager trả lời vào 16/05/2024
Dear Alondra,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 - Tốt

ALANA, Kasson

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
For the price per night, I could have went to a hotel that didnt include breakfast and gone to Denny's. Breakfast seating and food options were very limited. Towels could use alittle softner added. Overall good place.
Lưu trú 2 đêm vào Tháng 5, 2024
Jasmin Manager trả lời vào 16/05/2024
Dear Alana,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Xuất sắc

Sergio

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 11/05/2024
Dear Sergio,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Xuất sắc

Mariana

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Todo excelente
Lưu trú 2 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 11/05/2024
Dear Mariana,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

6/10 - Được

Cassandra

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Upon entering our room it was definitely not what I was expecting. The sheets were dirty like they had not been washed, the bathroom smelled bad, and the tub looked dirty. The staff was nice though.
Lưu trú 3 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 11/05/2024
Dear Cassandra,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - Xuất sắc

Nickolas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was good.
Lưu trú 1 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 11/05/2024
Dear Nickolas,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

6/10 - Được

Veronica Martinez

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 11/05/2024
Dear Veronica,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Xuất sắc

Maria

Lưu trú 1 đêm vào Tháng 2, 2024
Jasmin Manager trả lời vào 21/05/2024
Dear Maria,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Xuất sắc

Juan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy limpio y las instalaciones muy modernas, cama súper cómoda !
Lưu trú 1 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 30/04/2024
Dear Juan,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - Được

Allen

Không thích: Nhân viên & dịch vụ
Staff was not friendly. No elevators
Lưu trú 2 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 23/04/2024
Dear Allen,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - Tốt

Yadira

Đi cùng bạn đồng hành
Good price
Lưu trú 1 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 23/04/2024
Dear Yadira,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 - Tốt

Zachary

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed during mid April mon-fri and it was wonderful for the price. Nice continental breakfast including make your own waffles. Room was a little small and bathroom counter small but we were not there much so didn’t matter. Drove a few blocks up the street to Beach Access everyday, which you could choose to walk if you wanted to. There is a playground behind the hotel so great for kids.
Lưu trú 4 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 20/04/2024
Dear Zachary,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - Xuất sắc

Jayme

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My stay was great. Friendly staff. Room was clean and had everything we needed. Will be back next vacation.
Lưu trú 2 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 18/04/2024
Dear Jayme,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - Xuất sắc

Jenniefer

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My experience was great. Every staff in the hotel were super nice from our receptionist who greeted us kindly to our cleaning ladies who were super nice. My partner and I felt welcomed. Overall experience we rate it 10/10. The other hotel staff were great as well. We will definitely come back!
Lưu trú 2 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 18/04/2024
Dear Jenniefer,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - Tốt

Wendy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice stay.
Lưu trú 1 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 18/04/2024
Dear Wendy,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Xuất sắc

Marti

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice staff
Lưu trú 2 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 18/04/2024
Dear Marti,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Xuất sắc

Ray, ALBUQUERQUE

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We frequent SPi. First time staying at the Comfort Inn. VERY clean. Friendly. The continental Breakfast IS great. Located near the Water Tower, it's central distance to everything. Whether walking or driving. HIGHLY recommend staying here. The Staff ARE very courteous.
Lưu trú 6 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 18/04/2024
Dear Ray,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - Tốt

Jonathan

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our room was as good as expected really comfortable bed and AC was amazing. the shower water pressure was very weak. There was a foul odor in the hallways and there was very little food during the breakfast. Needed more seating. But we would stay there again because the room was best.
Lưu trú 1 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 11/04/2024
Dear Jonathan,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Xuất sắc

Jade

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Parking was the only issue, but the staff member up front a young woman was kind enough to move her vehicle so we could have a safe space for me and my 2 young children
Lưu trú 1 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 11/04/2024
Dear Jade, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - Tốt

Felipe

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
No elevator.
Lưu trú 1 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 11/04/2024
Dear Felipe,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Xuất sắc

Marco

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy conveniente y excelente ubicación.
Lưu trú 1 đêm vào Tháng 3, 2024
Jasmin Manager trả lời vào 11/04/2024
Dear Marco, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - Được

Yesenia

Thích: Sạch sẽ
Lưu trú 4 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 11/04/2024
Dear Yesenia,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Xuất sắc

Katia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy buena
Lưu trú 1 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 11/04/2024
Dear Katia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - Xuất sắc

Ame

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy agradable y sin ningún problema, buen servicio, y no se escucha ruido en las noches lo cual te permite descansar. El único detalle es que el comedor es muy pequeño pero conforme se va liberando espacio puedes sentarte a desayunar.
Lưu trú 2 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 11/04/2024
Dear Ame, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - Tốt

Homero

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Todo bien, muy limpio, muy tranquilo, buena atención del personal, solamente las toallas están muy rasposas.
Lưu trú 2 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 11/04/2024
Dear Homero,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

2/10 - Tồi

alejandro

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Paid for a certain room and got placed into a smaller room with less beds
Lưu trú 1 đêm vào Tháng 3, 2024
Jasmin Manager trả lời vào 11/04/2024
Dear Alejandro,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - Tốt

Yarisa

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Comfort inn 1.muy mal internet 2.no hay lugar en el cuarto para colgar cosas 3.no muchos lugares para que ropa se seque siendo un lugar de playa 4.muy amontonado 5.Regadera tira mucha agua en el baño debido a que las puertas no cierran bien 6.no hay agua en el cuarto para beber.y en todos los hoteles al menos te regalan 2 litros .y en la cadena de hoteles de México hay un botellón por piso
Lưu trú 1 đêm vào Tháng 3, 2024
Jasmin Manager trả lời vào 04/04/2024
Hola Yarisa,Gracias por tomarse el tiempo de completar nuestra encuesta en línea sobre su reciente estadía en nuestro hotel. En nombre de todo nuestro equipo, me gustaría disculparme por no haber superado sus expectativas. Su satisfacción es importante para nosotros y utilizaremos los comentarios que nos proporcionó para realizar mejoras y garantizar que ofrecemos una experiencia excepcional a nuestros huéspedes en el futuro. Espero que considere quedarse con nosotros nuevamente para que podamos tener otra oportunidad de brindarle una experiencia superior.

6/10 - Được

Alvaro

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
My only issue was that the front desk clerk made a mistake and gave me a room that was already in use. I was shocked to walk in to a messy room that had someone else’s belongings in there still. The issue was rectified immediately and I got what I paid for in the end.
Lưu trú 1 đêm vào Tháng 4, 2024
Jasmin Manager trả lời vào 04/04/2024
Dear Alvaro,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - Xuất sắc

Claudia Isela

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, regular breakfast
Lưu trú 1 đêm vào Tháng 3, 2024
Jasmin Manager trả lời vào 04/04/2024
Dear Isela,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Xuất sắc

Francisco

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
esta muy bien
Lưu trú 2 đêm vào Tháng 3, 2024
Jasmin Manager trả lời vào 04/04/2024
Hola Francisco,Nos gustaría agradecerle por tomarse el tiempo de completar nuestra encuesta en línea. Los comentarios de nuestros huéspedes son muy importantes para nosotros y sus comentarios ayudan con nuestros continuos esfuerzos para brindar un excelente servicio y una excelente estadía. Muchas gracias por su negocio y esperamos verlo en el futuro.

10/10 - Xuất sắc

Sungjin

Lưu trú 2 đêm vào Tháng 3, 2024
Jasmin Manager trả lời vào 16/05/2024
Dear Sungjin,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Xuất sắc

Yesika

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Todo bien
Lưu trú 1 đêm vào Tháng 3, 2024
Jasmin Manager trả lời vào 04/04/2024
Hola Yesika,Nos gustaría agradecerle por tomarse el tiempo de completar nuestra encuesta en línea. Los comentarios de nuestros huéspedes son muy importantes para nosotros y sus comentarios ayudan con nuestros continuos esfuerzos para brindar un excelente servicio y una excelente estadía. Muchas gracias por su negocio y esperamos verlo en el futuro.

10/10 - Xuất sắc

Nancy

Đi theo nhóm
Thích: Tiện nghi, dịch vụ
Extremely friendly staff! Hotel was good and clean!!
Lưu trú 1 đêm vào Tháng 3, 2024
Jasmin Manager trả lời vào 04/04/2024
Dear Nancy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - Tốt

Sonia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Jasmin Manager trả lời vào 04/04/2024
Dear Sonia,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Xuất sắc

Kevin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff is always very helpful and nice.
Lưu trú 1 đêm vào Tháng 3, 2024
Jasmin Manager trả lời vào 26/03/2024
Dear Kevin,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - Xuất sắc

Carlos, Monterrey

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excelente ubicación
Lưu trú 1 đêm vào Tháng 3, 2024
Jasmin Manager trả lời vào 20/03/2024
Hola Carlos,Gracias por tomarse el tiempo de completar nuestra encuesta en línea sobre su reciente estadía en nuestro hotel. Apreciamos y valoramos mucho sus comentarios y los compartiremos con nuestro equipo. Las respuestas de su encuesta servirán de estímulo para todo nuestro personal mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios para brindar una experiencia excepcional a nuestros huéspedes. Siempre es un placer recibir comentarios positivos. Gracias nuevamente por compartir su experiencia, y esperamos que su próxima visita sea aún más placentera que la anterior.

8/10 - Tốt

Olivia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Jasmin Manager trả lời vào 13/03/2024
Dear Olivia,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

4/10 - Kém

Katie Marie

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The hotel itself was in fairly good condition, and the pool was clean. The staff wasn’t all that nice or accommodating. There were a couple of employees who were kind. Upon check in, the desk employee asked if I wanted housekeeping everyday and I said yes. However, we never received housekeeping until our 4th day, and only after hounding the front desk multiple times over 2 days. I also called asking for new towels (as we were out due to lack of housekeeping), and the front desk never brought them. I eventually had to go out to retrieve them myself. I also called for toilet paper (again due to lack of housekeeping), and the front desk told me I could “come up and get it.” I would definitely not stay here again. Only good thing was walkability to most of the island because it was fairly centrally located.
Lưu trú 5 đêm vào Tháng 2, 2024
Jasmin Manager trả lời vào 13/03/2024
Dear Katie Marie,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - Xuất sắc

Krystal

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Rooms were very clean!
Lưu trú 1 đêm vào Tháng 2, 2024
Jasmin Manager trả lời vào 09/03/2024
Dear Krystal,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Xuất sắc

Jerome

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, comfortable room. Updated and quiet for the most part. Enjoyed our stay.
Lưu trú 5 đêm vào Tháng 2, 2024
Jasmin Manager trả lời vào 01/03/2024
Dear Jerome,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - Xuất sắc

Yadira

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was very clean and quiet.
Lưu trú 1 đêm vào Tháng 2, 2024
Jasmin Manager trả lời vào 01/03/2024
Dear Yadira,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - Tốt

Velma

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Weekener
Room very nice but walls abit thin. I could hear neighbor sorning.
Lưu trú 2 đêm vào Tháng 2, 2024
Jasmin Manager trả lời vào 27/02/2024
Dear Velma,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - Tốt

Tori

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Standard rooms, quiet and close to many things!
Lưu trú 4 đêm vào Tháng 2, 2024
Jasmin Manager trả lời vào 27/02/2024
Dear Tori,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - Xuất sắc

jjayme

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great stay price is great
The stay was great super easy check in and out staff was nice enough to get us rooms next to our friends! And for the price it was super nice definitely will be staying here again for future trips!
Lưu trú 1 đêm vào Tháng 2, 2024
Jasmin Manager trả lời vào 27/02/2024
Dear Jjayme,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - Xuất sắc

Kanwarpreet

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Jasmin Manager trả lời vào 27/02/2024
Dear Kanwarpreet,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.