They require you to telephone them prior to arrival in order to provide your credit card details for incidentals; otherwise, they refuse to provide the door code for the room. We were told by staff that the hotelier does not trust customers who book via third-party sites to not steal items from the room. It is very insecure to give details over the telephone in such a manner, and if this was a requirement, then this should have been made clear at the time of booking.
We had two rooms booked,...
They require you to telephone them prior to arrival in order to provide your credit card details for incidentals; otherwise, they refuse to provide the door code for the room. We were told by staff that the hotelier does not trust customers who book via third-party sites to not steal items from the room. It is very insecure to give details over the telephone in such a manner, and if this was a requirement, then this should have been made clear at the time of booking.
We had two rooms booked,...
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