Khách sạn Southampton

"We had a completely HORRIBLE stay here and to top it off the desk staff wouldn't do a thing about it. Pushed me off to the "manager" that never seemed to be on property. Never bothered to reach out to me to resolve the issues. Room smelled musty. Bed was hard and lumpy. Felt like bugs were biting my ankles under the covers. And after a horrible very short night of sleep I went to shower and found out my room had NO HOT WATER!!!!!!! Sleep in your car instead of staying here."

"The location was undergoing renovations, ceilings were open and the parking lot was being resurfaced. There was an odd smell and the rooms were fairly outdated, with stains and mold in areas. The breakfast was a disaster, the waffle irons were on but no mix, and the juice dispenser was empty. There was no butter for the toast and no milk for cereal. When I asked the teen in the kitchen room, he simply said no. That was the end. He opened the juice dispenser showing the empty spots and said...

"Staff was helpful and attentive. Wi-Fi in the hotel is very poor."

"Office staff was friendly but I did not like having to check in outside of the building. Room was clean but, for me, bed was way to firm."

"The Room was clean"

"On the road , heavy rain book online ! I wouldn’t go back even if service was good"

"The place was run down in the bed sheets within."

"Decent place and convenient to base but the AC unit didn’t work in the room I got"

"Lobby smelt like BO, room smelt like weed, toilet seat was not attached to the toilet and there were yellow stains on the sheets"

"Arianna was very helpful in letting me Chen in earlier, I do wish the elevator was working 😳"

"The front desk, China check me in Very, very pleasant and helpful and knowledgeable. Terry on the front desk, very helpful and knowledgeable. It was my honor and pleasure to meet them. The breakfast buffet was great plenty of food. Everything was clean. The staff was fantastic. Housekeeping was great like I said, everyone was very helpful to me. The room rate were fantastic. Awesome. We stayed in a beautiful suite the kitchen was well stocked dishwasher microwave stove, and refrigerator all my...

"Easy to get to, clean"

"Excellent"

"Non smoking room was smoke smell. Outside my window broken down air conditioner units. All night drug activity and fighting. Stayed on 2nd floor with people screaming in hallway. Went to room on Sunday pretty much a swat team kicking a guy out of 3rd floor room. Room was very old worn. We switched to another hotel due to the area and the hotel clientele. We travel a lot and this was a horrible experience. Just seeing police and drug addicts outside enough for us."

"From the moment I arrived, early I would like to add, I was greeted with a friendly and level of unexpected hospitality."

"I enjoyed the hospitality and friendliness. The cleanliness"

"the price is a little bit higher than the quality."

"I do not recommend this hotel, it's old and outdated.Guests were awakened out of their sleep due to a fire alarm caused by a water leak. There were trash cans in the hallway near my room collecting water from the ceiling. Room was not clean."