"Stayed 2 nights in a 2-queen beds room
Pro: quick and easy checking in. Checkout was available via TV. Friendly staff throughout our stay. Nice and spacious room, bathroom has 2 big separate sinks. I thought that was really nice and convenient. Plenty of complimentary self parking. Nice scenery and paved trails around the property.
Con: quality control really needs to be addressed and improved. Body wash was out and we had to ask for refill on the first day. One of the bed, bedsheet and comforter had many stains. I notified front desk in the morning but it didn’t get taken care of until after 4pm. I was waiting outside the room while the housekeeper went to get new set to change. Yet, the new set still has some stains. In the day of checking out, I found out shampoo was also out but now, it’s no point to ask for refill. Sigh… On another note, the tub is really high to get in/out. Although there’s a grab bar in the tub, I find it a little difficult to get in and out of the shower. Can’t imagine how elderly are able to do it. Hope there’re accessible rooms."
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