Find hotels in Southwest Ranches, FL from 2.640.044 ₫

"The front staff are not very friendly or accommodating. They don’t greet you and act like it’s an inconvenience to answer your questions. They never even asked how our stay was when we checked out. They could use more training on customer service. We were placed on the 5th floor without a working elevator. From previous reviews, the elevator has been out for at least a month. The room keys stopped working every day of our stay. The restaurant is way over priced and not worth the money. The room was nice and overall clean. The housekeepers do a good job and are probably the only friendly people working there. The water pressure was strange. Only the hot water worked on our sink. The beds were ok, but they sank and not really comfortable. The phone didn’t work. The fridge was fine. The pool was good and our kid enjoyed that. There were pool towels and sunscreen out for us. The restaurant also doubled as a club on the weekends, but it was shut down by 10pm and the music wasn’t crazy loud in the rooms. Overall, our stay wasn’t as pleasant as before the hotel was bought from Best Western. We will likely not be back unless it’s for a one night stay only. "

"I was in Miami for a quick business trip. It worked great for a quick turn stay."

"The room was not as clean. The bathroom sink had issues and would not drain properly. "

"The property was not in the best shape. Starting with the elevator the floors were dirty it had a smell and it was hot, same conditions continued down the hallway. The room was ok it had a horrible smell, we found a live roach some dead flies on the floor. Bathroom was dingy, the sliding door to the shower came off the hinges we asked for it to be repaired but they never came up to fix it. Most of the staff was nice and the breakfast was alright. Overall not a great experience will definitely not be staying there again."

"Nice for short term stay."

"Very helpful staff, Airport Shuttle every hour"

"The accommodation is satisfactory clean with standard room furniture. Our toilet didn’t work… we had to pour water down it to get it to flush"

"Conveniently at the airport and cruise line shuttle "

"They need to offer bottle waters in rooms and lobby plus parking needs to be either free or cheaper."