"The property was beautiful but the service was severely lacking. I would personally not define this hotel as a 5 star but definitely a good 4 star. Upon arrival there were no welcome drinks or any sort of welcome. We arrived early (which we had let the hotel know in advance due to this being the only flight into the island that day) and they were not able to accommodate an early check in which is completely understandable but instead we had to follow up with them 30 mins after the time of our check in to find out the room had been available and they did not notify us as they said they would so we had just been sitting around waiting.
Breakfast was good. The room cleaning was bare minimum, one night they forgot to do our beds and just turned on the night lights. We had an insane amount of ANTS in our room and when we told the front desk about the issue they responded with “it’s nature”. They ended up sending a guy to spray down the room from insects and when we came back to our room there was a pile of dead ants that they didn’t clean up. We also had to remind them 3/5 days to refill our room water.
There is no service at the pool and the bar by the pool took extremely long to make your drinks. Overall all the guests we spoke to seem to have had mutual feels about the hotel and the service. Truly not worth the premium price."
"Great view and clean room. Some things in the room are outdated but it's nice. The walk down to the harbor and restaurants isn't bad about 13 min. Staff was very nice."
"We loved everything about this place! The island itself is a true gem, with charming little coves and a beautiful town center. The hotel is perched on a mountaintop, with a stunning beach club built into the rocks. The pool is absolutely charming, surrounded by dramatic cliffs.
Breakfast was our favorite part—it overlooks the pool and offers lovely outdoor seating. Honestly, one of the best hotel breakfasts we’ve ever had!
The only thing I didn’t love was the gym, which is quite small. But other than that, everything was amazing. We would absolutely come back!"
"Such a beautiful, peaceful place and the view is just stunning. Rooms are large and has all you need included in the Kitchenette to make your own food if you wish and also to store snacks and beverages. Town of Santa Teresa Gallura is about a 12 minute drive away which has beaches and restaurants, supermarkets, and a lively night scene (visited during august). Hotel also has a parking lot which is wonderful and you need a car if you’re staying there. Staff was very pleasant as well. Best thing is the view and peaceful area and resort grounds."
Mangia's Santa Teresa Sardinia, Curio Collection by Hilton
10/10 Excellent
"This place was great. It's all inclusive has a great gym, has a great pool, has great transportation down to local beaches. The night entertainment was fantastic. We really enjoyed ourselves here. The only thing I would say is the rooms are a little bit piccolo."
"The property is very charming with a unique and elegant decor. What Most impressões me was gründliches and quality of Service. A Great Place for a romantic stay. Food is excelent and they have a Michelin Star Restaurant called Fuoco Sacro that is worth the visit. I stayed for two Nights with my son in one of the larger rooms with a Pool. The room was so spacious and nice that it was worth the value. Not to say the vew to The Valley and the Location which is very close to San Pantaleo and a Short Ride to Porto Cervo."
"Overall, we had a lovely stay at Pedra Santa. Its biggest advantage is definitely the location—it’s excellent and makes it easy to explore Costa Smeralda. Sardinia is absolutely stunning, and with gorgeous weather every day, it was hard not to enjoy ourselves.
The hotel restaurant is very good, with delicious food and an amazing sunset view that made dinner feel extra special. The staff was friendly and welcoming throughout our stay.
There were, however, a few areas that could be improved. On the evening we were getting ready to go to Phi Beach, we asked for an iron. Surprisingly, the staff couldn’t find one anywhere on the property. At first, I was told they only had one, then another staff member said they had several, but they were all “missing.” It was frustrating, especially when trying to get ready for dinner.
I also sent two emails before our arrival with a simple request, but never received a reply. In those emails, I mentioned that I’m a travel content creator and kindly asked if it would be possible to have a room with some sort of view, as I planned to feature the hotel on my social media. Unfortunately, we were assigned a room overlooking nothing but bushes.
That said, these issues didn’t have a major impact on our overall trip. Sardinia is an incredible destination, the hotel’s location is fantastic, and we still had a wonderful vacation. With a little more attention to guest communication and consistency in service, this hotel could easily provide an even be"
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