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Nhận xét về Quality Inn Spearfish

2.5 out of 5
Quality Inn Spearfish
2725 1st Ave, Spearfish, SD

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 133/389 nhận xét" "
Đánh giá 8 - Tốt. 147/389 nhận xét" "
Đánh giá 6 - Được. 65/389 nhận xét" "
Đánh giá 4 - Kém. 30/389 nhận xét" "
Đánh giá 2 - Tồi. 14/389 nhận xét" "

8,2/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,0/10

Tiện nghi, dịch vụ

7,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,2/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Caitlin

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ
Chose this location since it had a hot tub. Wasn’t in service kind of a bummer. Lots of noise all hours of the nights people running down the hall ways. Front desk let it happen. Other than this it’s a convent location.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Rebecca

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice
Lưu trú 1 đêm vào Tháng 5, 2024
Fred trả lời vào 19/05/2024
We appreciate your stay, hope to see you again soon.

10/10 - Xuất sắc

Karyn

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Fred trả lời vào 19/05/2024
Thank you for staying with us, hope to see you again in a future.

4/10 - Kém

Jennifer

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Cold water and no hot tub
Lưu trú 1 đêm vào Tháng 4, 2024
Fred trả lời vào 19/05/2024
Thank you for review, we are sorry you had such an unpleasant stay, we will use your comment to improve our service.

8/10 - Tốt

Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Decent property, decent price.
Lưu trú 1 đêm vào Tháng 3, 2024
Fred trả lời vào 19/05/2024
We appreciate your stay, we strike to do better and hope to win your 5 star review next time.

6/10 - Được

Brad

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024

6/10 - Được

KEVIN

Đi cùng gia đình
Breakfast was missing in my opinion had a couple things thats it. Stayed in rapid city few nights before same hotel they had a whole spread for breakfast. Place wasn't great but not terrible just ok
Lưu trú 1 đêm vào Tháng 3, 2024
Naz trả lời vào 19/05/2024
Hi Kevin, as of beginning of April hotel is under new management, thank you for honest review. As a new management we brought back hot breakfast and doing constant improvement to a property, hope to see you back and win your trust in the future.

8/10 - Tốt

Janet

Thích: Nhân viên & dịch vụ
Initially noticed the large floor mat by the entry doors was dirty; needed a good vacuuming! Judging by attendent occupied in a supply room (behind front desk) with vacuum sitting out as though that would be his next duty. Thought the Lobby was so bleak of color and design; though sofas and end tables were of Quality, there lacked a little flair that could be inexpensively added by a vase` with silk flowers on one side of loveseat (sofa) or an add of a unique table lamp could help kivin the room. Because we booked reservation with third party, desk clerk could not provide me with an invoice or state for what my credit card was paying. Strange in my view since I was to carte blanche sign the establishment's contract.
Lưu trú 1 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Gail

Đi cùng thú cưng, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Short stay, staff was friendly.
Lưu trú 1 đêm vào Tháng 3, 2024

2/10 - Tồi

Tim

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I found a filthy sock in the room when I first walked in and then found a bed bug infestation in the mattress. I took pictures and video. Staff was happy to give a refund and I left immediatly

4/10 - Kém

Vickie

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Advertise a pool and hot tub but they are not in working order and havent been for sometime. They send people to sister hotel across the street. Sister hotel is tired of it and no longer allowing it. Fix them or dont advertise them. Hotel manager, nre young gal, was quite nice.
Lưu trú 3 đêm vào Tháng 2, 2024

6/10 - Được

Cheryl

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Not again
We booked because of the pool and pictures looked good. The pool was not working the first room they put us in the screen from the window was against the wall the fire alarm was out they did move us to a much better room but would not stay again.
Lưu trú 1 đêm vào Tháng 1, 2024

6/10 - Được

Peggy

Đi cùng gia đình
Thích: Sạch sẽ
Ok for being on a budget.
Several rooms on the 2nd floor propped open all night. The bed frames extended past the mattress and are very dangerous. There was a chair in the room but no table (plenty of space) the amenities list a pool and hot tub which have obviously been out of service for some time. The room was clean though.
Lưu trú 1 đêm vào Tháng 1, 2024

6/10 - Được

Jessica

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024

4/10 - Kém

kim

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
So-so
Perhaps because we were traveling with our dog, we received a little lesser quality room but several items in our room worked poorly or didn't work. I did report the items to the front desk and hopefully, the room has been repaired before anyone else stayed in it.
Lưu trú 1 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

lorrayne

Lưu trú 1 đêm vào Tháng 1, 2024

6/10 - Được

Kevin, Bemidji

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff smoked right next to the doors and every hallway by door smelled of cigarettes and other things. The luggage cart was not very solid, and should be fixed or replaced. Breakfast was very minimal and nothing healthy or had protein for the day. Definitely needs to have a lower price to get people to go to it.
Lưu trú 1 đêm vào Tháng 12, 2023

4/10 - Kém

Caroline

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023

6/10 - Được

R

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Sharon

Đi cùng thú cưng
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Typical Quality Inn; clean, nice pool, and good bed and television. It is great to be able to travel with my dogs who weigh 8 pounds and 12 pounds.
Lưu trú 1 đêm vào Tháng 12, 2023

2/10 - Tồi

VERNAL

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There is no elevator. I am disabled and was told that a king on the first floor would be an upgrade. But then they found a clean 2 queen room. The bathroom has mold. We could hear the TV above us, every step, movement, talking, and water running. If you want to sleep, find another place.
Lưu trú 1 đêm vào Tháng 12, 2023

4/10 - Kém

Emily

The staff was incredibly unprofessional - very sloppily dressed and smelled like weed. Our room wasn’t properly stocked with any of the essentials like hand towels, wash cloths, soap, shampoo, anything like that. There was also a baby’s onesie left on the vent in the bathroom…like what?! I know wanted to give this hotel the benefit of the doubt, but wow it was bad if I’m being totally honest.
Lưu trú 1 đêm vào Tháng 11, 2023

4/10 - Kém

Bryce

Lưu trú 1 đêm vào Tháng 11, 2023

4/10 - Kém

Cynthia

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Not worth the savings
The first room they gave us on the ground floor had a window that wouldn't lock and a screen that had been torn out. The second room had a strange odor plus at least one of the bed pillows smelled like it had been used. Couldn't wait to leave! Wonder how it got such a high review.
Lưu trú 1 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Scott

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 11, 2023

2/10 - Tồi

Casi

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Very noisy in the hallways from others. Hot tub not working, no ice machine. People were gathered downstairs and talking very loudly late at night.
Lưu trú 1 đêm vào Tháng 11, 2023

2/10 - Tồi

samantha

There was someone in the room they wanted to give me who apparently was family to the front desk guy
Lưu trú 1 đêm vào Tháng 11, 2023

6/10 - Được

tonya

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Hotel was clean but had to find the local number to call the front desk to get checked in. The breakfast was below average.
Lưu trú 1 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Levi

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A long walkcto the eoon
Lưu trú 1 đêm vào Tháng 10, 2023
JW trả lời vào 03/11/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

6/10 - Được

kendra

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good for a place to crash for a night but don’t expect much. The room was average cleanliness. Pool and hot tub were in op. Staff was dressed in sweats and pajama pants at check in. The only thing worth eating in the breakfast area was the milk and yogurt. You get what you pay for, if you want more than a clean bed go elsewhere.
Lưu trú 1 đêm vào Tháng 10, 2023
JW trả lời vào 03/11/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

8/10 - Tốt

Kolton

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good for the price
Good for the price. I wouldn't expect any better from more expensive hotels right next door.
Lưu trú 2 đêm vào Tháng 10, 2023
JW trả lời vào 03/11/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

2/10 - Tồi

Thomas, Spokane Valley

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Jetted tub in room was missing parts. Lack of hot food. Pool and whirlpool out of order.
Lưu trú 1 đêm vào Tháng 10, 2023
GM trả lời vào 03/11/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

4/10 - Kém

Judith

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was very rundown. Room above us was very noisy all night. Front desk people were very nice.
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

10/10 - Xuất sắc

John

Rooms were clean. Outside the hotel area are clean
Lưu trú 1 đêm vào Tháng 9, 2023
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

6/10 - Được

Larry

Đi cùng bạn đồng hành
Property seemed tired, stains in sink, fitted sheets stretched out and didn't stay in place
Lưu trú 1 đêm vào Tháng 9, 2023
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

8/10 - Tốt

Sandra

Lưu trú 1 đêm vào Tháng 9, 2023
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

8/10 - Tốt

John

Thích: Sạch sẽ, nhân viên & dịch vụ
Pool was closed
Lưu trú 1 đêm vào Tháng 9, 2023
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

8/10 - Tốt

David

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
The ice maker was broken. The toilet hadn’t been cleaned. There was only one chair in the room for two people.
Lưu trú 1 đêm vào Tháng 9, 2023
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

2/10 - Tồi

Katrina

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We were told upon check in that neither the pool or hot tub were functional, but that Fairfield owned the property and if they weren't too busy we could use their facilities. We'd have to go over ourselves and check, though.The ice maker was out of order, the pop machine's cooling function was out of order, hotel staff were in street clothes and breakfast contained no protein option other than sugary yogurt. The rooms are extremely dated and look nothing like what's on the website. Definitely not worth the $142 this totalled with fees. It seems like Fairfield could either put a little money into this or shut it down.
Lưu trú 1 đêm vào Tháng 9, 2023
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

6/10 - Được

Kathryn E

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Entry light switch was connected to fan over tub. Irritating that fan was running with light on.
Lưu trú 1 đêm vào Tháng 9, 2023
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

10/10 - Xuất sắc

John

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Will likely stay again
Lưu trú 3 đêm vào Tháng 8, 2023
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

8/10 - Tốt

David

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Needs updated bad
The building needs a facelift bad on the outside . The rooms were good and very clean . The staff was very helpful and very pleasant to talk with but that was only when they wasn’t outside in their car smoking cigarettes . Ice machine doesn’t work and hot tub was also broken .
Lưu trú 6 đêm vào Tháng 8, 2023
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

8/10 - Tốt

Casandra

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff
Lưu trú 4 đêm vào Tháng 9, 2023
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

2/10 - Tồi

Alice

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Didn't get room I booked. Second room tv didn't work and room wasn't cleaned. To get to third room had to claim stairs with a bad knee. Room wasn't that clean. Linen was ripped and dirty. Will Not ever stay there again.
Lưu trú 4 đêm vào Tháng 9, 2023
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

6/10 - Được

Ron

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
Ice machine broken, hot tub broken, soda machine wouldn't cool, need to put in fridge to cool. Sink real shallow and no vanity. Breakfast below average,
Lưu trú 1 đêm vào Tháng 9, 2023
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

6/10 - Được

Brian

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The pool was down, hot tub down, ice machine down, vending machine refrigeration down, un ironed sheets and actual feces on the outside of the toilet and floor. Really disappointed with Expedia for rating this place.
Lưu trú 1 đêm vào Tháng 9, 2023
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

10/10 - Xuất sắc

Tamara, Wright

Lưu trú 1 đêm vào Tháng 8, 2023
GM trả lời vào 03/10/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

8/10 - Tốt

Joseph

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 8, 2023
GM trả lời vào 31/08/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

4/10 - Kém

Gordon

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Three night stay and did not see housekeeping in our room. Breakfast area did not appear to have a staff member supervising and restocking breakfast items. Air conditioning unit ran but was somewhat ineffective.
Lưu trú 3 đêm vào Tháng 8, 2023
GM trả lời vào 31/08/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

10/10 - Xuất sắc

Bob

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I'd definitely stay here again.
Lưu trú 2 đêm vào Tháng 8, 2023
GM trả lời vào 31/08/2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.