Khách sạn Springfield

"Loud. Pool was not working. Front desk was very inattentive "

"Everything"

"Gym was nice"

"Breakfast was plentiful and had a good variety. "

"Poor customer service. Signs in the room say no problem if you forgot to bring amenities available upon request. Well all they had were 2 towels in the room and didn’t have any available and was told won’t be any until the next day in the afternoon. The receptionist way of expressing that was that he was being bothered and wasn’t even thinking about going above and beyond to make a loyal customer happy. Guess washing towels is too much work now a days."

"Room was a bit run down. Didn't seem like it was cleaned in awhile. Dust on the counters and cabinets. Toilet had a mold ring in it. Breakfast seemed stale. They do not put everything away everyday and leave it out until the next morning. "

"Clean rooms, lots of amenities, and pool sparkling blue."

"Every thing was amazing "

"We were planning to use the exercise room but it was under innovation. Disappointing."

"Yes on both. I found that the floor in shower very slippery I had to put hand towel on floor to stand on for safety. "

"The inn itself is clean, food receptionists very nice, but their supervisor is horrible, very disrespectful. We left our iPad in the side draw of the bed. We called them, the supervisor was very disrespectful saying they didn’t find it and the hotel is not responsible for anything we left behind, she said it not in a nice way and disrespectful manner. And hung up on me"

"I had booked through Expedia and they said they didn't have my reservation. Upon my room being cancel at $93 dollars, they had no rooms available except for my room that they said they didn't have reserved just opened up. Make that make sense? I said, "okay I will rebook". They tried to charge me $100 dollars more and I am still battling with getting my $93 dollar refund at a hotel that I didn't stay at, as I went to one up the road. "

"The room was not clean and the staff was not rest Respect"

"Room was clean and the service was good. The breakfast was good. The tub needs to be reglazed. The paint was peeling."

"Yes"

"My room was comfortable and the location of the property was convenient."

"The front desk staff was WONDERFUL! But other than that everything else was very poor. The room and hallways were VERY dirty. Also the furniture including the lamp, dresser and chair were broken in the room itself. "

"My first time to Marshall and I wasn’t sure what to expect. Check in was quick and very pleasant. The room was large, clean and very comfortable. I didn’t have time to eat the next morning but it looked lovely, Checkout was a breeze! I’m putting the contact information on my phone book. I’ll definitely return there. My grandson is a student at the University of Olivet, so I’ll definitely be back!"

"the room was clean"