Khách sạn St. Augustine

"Staff great but rooms need to be sealed and maintained properly "

"The property is in the heart of San Juan, but the gps location is not accurate. We were able to call the owner who gave us actual directions to the property. Once we got there, everything improved. The owner contacted you in advance to confirm your stay, so that was nice. I had previously booked the property, and they cancelled it, and raised the rate. I was in a pinch, so I hesitantly rebooked it at the higher rate. The housekeeper, Ms. Doris, is a gem! She is so responsive, helpful, and a...

"The room was very clean. The staff was helpful and courteous. "

"Yes "

"Very hospitable."

"Stay was enjoyable "

"The staff is kind, thoughtful, and knowledgeable. This is a small group of cabins on the side of a rainforestountain with natural pools and a 100 year old main house recently renovated. The food was delicious and healthy. But most of all, the staff was so generous when we were late for meal or needed help with the layout of the grounds. It's a place of magic and stillness. "

"The place was calm and the layout of the building is amazing as the pool being in the center with the open roof is incredible. It gives you this feeling of being outside yet sheltered. "

"Me and my boyfriend had a wonderful stay. The view was amazing and the staff was wonderful. Food was top tier and the whole vibe overall was great would definitely book again 😍"

"I had a pleasant stay no issues good customer service. Love it"

"Great staff as always. Was surprise at the new extension with bar, restaurant and pool as I had not been there since 2019."

"Host was accommodating, friendly and homey i will be booking again worth the hill lol"

"Awesome location & service "