6/10
First room was decent but expected more when I booked online. TV wasn’t working and front desk didn’t seem too concerned until I called the third time and explained my disappointment. Service manager finally moved us to another room which was a nicer room with a fireplace. Put my wallet and phone on bedside table and it fell off the wall. I managed to reinstall it on hook system. When we mentioned it a checkout, front desk didn’t seem too concerned. It just missed my foot. Disappointed over all for what I paid. I expected more from a brand name hotel like this.
Paul
Lưu trú 1 đêm vào Tháng 6, 2025