Khách sạn St. Charles

"Always a great experience"

"Worked well for a quiet, comfortable short term stay in Winona."

"No one at front desk to check in. Took an hour. And the restaurant next door did not honor the discount for the property."

"Staff unfriendly, no one smiled. The refrigerator and microwave did not work (was plugged in) the outlets were loose, windows dirty to look out, shower head and sink low, and just felt old and not up to par. For the price, I won’t go back. There’s many other hotels in that price range that offer so much more and better kept. The breakfast was not that great but maybe I’m picky. The thing that stood out the most was the unfriendly front desk employee who smoked weed out in the parking deck...

"Very clean and bathroom is spacious!"

"The rooms were not clean at all Very basic breakfast"

"The room had not been cleaned and it was 8:00 pm"

"clean room"

"Parking is very tight. I like the location."

"Beds were comfortable. The king suite had stains on the couch as well as stains on the check in couches. Overall it was priced cheap and could just use some cleaning and stain removal."

"Really respectful kind staff clean building right across the parking lot from pizza ranch and a gas station"

"I stayed here two nights while preparing for surgery on the third day. Our room was clean and quiet at night. Air conditioning worked well. Staff was very pleasant. Breakfast was typical, offering basic protein and carbohydrate choices. I met several other individuals connected with Mayo’s exemplary health care delivery system. It was conveniently located for the multiple LYFT rides upon which I depended. Very positive experience. Thank you"

"I appreciated the location and the free Wi-Fi and parking."

"The room is pretty clean, but I overheard a conversation about housekeeping and the help desk person said housekeeping was done around every three weeks or so to the person asking. But that’s for an extended stay, which is still kinda long. Also, I don’t know what they clean with, but pet smells must be hard to get out of the rooms. It doesn’t stink or anything, but doesn’t smell fresh either. Also, I have rarely had everything I need in the room. They are usually missing something. The...

"The room itself was a good size, but the humidity was unbearable. It was so damp that even the bed sheets felt wet. I left my suitcase open overnight, and by the next morning all of my clothes felt humid and had developed a musty smell after just one night. The rooms are carpeted, and because of the excessive humidity, dirt and debris actually stuck to our feet as we walked around. It was disgusting. To make matters worse, we woke up to bugs in the bathroom. We ended up killing about five of...

"Very nice clean hotel. It’s a couple blocks away from downtown area and away from the noise. The owner is very friendly and helpful! Would definitely recommend it and would stay there again!"

"This hotel may not have all the latest modern conveniences, but it more than makes up for it with its warmth, charm, and exceptional hospitality. The staff are genuinely welcoming, and the hotel’s unique character creates an inviting atmosphere. The building itself has a unique personality, and an inviting atmosphere that simply can’t be replicated in a newer property. Every space feels thoughtfully curated and full of history. If you value authentic experiences, and personal service, over...

"The hotel is incredibly clean but badly in need of updating, especially for the price. My bed was not at all comfortable, which is very confounding and disappointing as they have to know most guests are Mayo patients and need good rest more than most. Will not be returning; the Hyatt is only slightly more expensive and MUCH nicer"

"Decent room for a couple of nights. Breakfast was pretty blah, we skipped it."

"Clean sheets, hot shower, good breakfast with tons of options."