4/10 - Kém
Monali
Đi cùng gia đình và trẻ nhỏ
22/03/2026
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ, nhân viên & dịch vụ
My stay at La Quinta Inn & Suites by Wyndham La Verkin Gateway to Zion in La Verkin, Utah was disappointing overall. We stayed for four nights. While the breakfast and hotel amenities were good, housekeeping and cleanliness were well below expectations.
I generally like La Quinta hotels and have stayed at many locations, including this hotel twice before, which made this experience especially frustrating. We checked in on Sunday. On Monday, only the bathroom was cleaned and the beds were not made. On Tuesday, we specifically requested full room cleaning at the front desk, but when we returned that evening, nothing had been done - trash remained, towels were on the floor, and beds were unmade.
When we raised the issue, the night-duty front desk manager was dismissive, said that this was neither her responsibility nor her job and told us to speak with housekeeping directly. Housekeeping later claimed the room had been cleaned and even accused us of refusing towels, which was untrue - I had personally gone to the front desk to get towels due to the lack of service. The room was finally cleaned on Wednesday, but we checked out Thursday morning.
This is otherwise a nice hotel in a great location, but the housekeeping during our stay did not meet expectations.
Monali
Lưu trú 4 đêm vào Tháng 3, 2026