Khách sạn St. Helena

"Wish I booked elsewhere. Not sure about the overall ratings Expedia shows for this place. Check-in: Waited 10 minutes or more. Cost is unrefundable. Needed a 2nd night stay without knowing the dread. Re-entry into hotel was controlled by a button at the check-in counter but staff were hardly there. Value: Not worth it. Paid more for 2nd night. No coffee/tea, no shampoo/conditioner. Smelly towels. Uncomfortable bed, half of it was sunken. Staff:...

"The location is amazing for enjoying nature and the unspoilt environment, with great views if hummingbirds in the garden. The room was clean and comfortable. The staff were kind and attentive, with knowledgable guides always on hand. A lovely exprience."

"Yes very convenient "

"Outstanding stay customer service was top notch. The breakfast was delicious and Liz was an excellent host"

"Wonderful! We couldn’t have wished for such a warm and restful stay! A beautiful house, managed by an amazing family! The views of the hills in the distance and the staghorn plants that surround as you take a dip in the pool are incredibly peaceful. The breakfast was amazing, the neighbors and the shop up the road were so kind. We walked to grocrey stores and restaurants every evening! We will be back every time we visit Trinidad. "

"Clean room. Pleasant staff. Great shuttle service to the airport. "

"It was the worst’s in all my stay in the country. I felt uncomfortable there. It was not what I was expecting. It did not feel welcome. Something about there dose not feel right. It leave me wondering if I was safe when I was there. It feel really spooky. "

"The sheets were dirty. When I opened the faucet in the shower, brown dirty water came out. The room smelled liked it just got sorayed with a generous amount of Baygon. Although the location is good it is definitely not worth it."

"Very good service, prompt and on time."

"Staff very friendly and attentive the custom food daily was a lovely surprised the chef is amazing loved the overall experience and the location to the airport was perfect for me. Highly recommend "

"Condition of apartment needs improvement"