Tìm Trang viên tại Staines

"We've just had the most amazing stay at The Swan, with our two dogs. Our room was fantastic with everything provided both for us, and for our dogs. All the staff were extremely dog friendly and helpful, and couldn't have made us feel more welcome. We will definitely be back for another stay"

"Overall a fine stay and what we expected from a Premier Inn. I think staff could deal with some retraining on how to deal with customer complaints. We didn't appreciate front desk staff knocking on our hotel door at 3am TWICE and waking up our jet lagged baby that we spent half an hour soothing. Super disappointing and left us feeling very uncomfortable."

"★☆☆☆☆ – A Distressing Experience I Would Never Wish on Another Traveller I booked this property through Expedia for one night and, before travelling, emailed the owners several times to explain that I would be arriving with my trained psychiatric assistance dog. Every email was ignored. Had they simply replied before I travelled, I would have cancelled my booking and stayed elsewhere. Instead, I travelled to the property alone with four suitcases, only to be told on arrival, "We don't allow...

"The host is an amazing person. Really take care of every detail. The breakfast was way better than any luxurious hotel, because also was having a kindly touch. My husband and I were happy. Obviously there are not “elevator” to take big luggage at the second floor, but it was worth the effort. 😉"

"Words fail me. Enough said."

"Nice, old classy place, well kept with up to date furniture and a mini frig stocked with free snacks and drinks, but the advertised free self-parking is only in the street, which fills up quickly. They have a small front yard where a few vehicles can park after checking in for a cost of ten (10) British pounds."

"It is very convenient to the tube right opposite and so is the bus stop. The doorman were friendly and helpful. Our complaint about unruly children in the breakfast area was taken seriously. The breakfast was good but staff could not keep up with clearing and resetting tables. The dining staff were very friendly and took good care of our needs. The Singapore restaurant was a huge disappointment. The Lebanese diner across the street had better food. For a great dining experience with great food...

"We loved the lobby and the size of the room. All the doormen were amazing and so helpful as was the staff at reception. We stayed a total of 7 nights. Great location"

"Everything was wonderful from arrival to departure."

"Super gelegenes Hotel. Besonders das Frühstück hat uns sehr gut gefallen. Saubere Zimmer. Klare Empfehlung!"