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Nhận xét về Private Tahoe Ridge Condos with Corp Rental Car Discount and free Tour Guide App

2.5 out of 5
Private Tahoe Ridge Condos with Corp Rental Car Discount and free Tour Guide App
400 Ridge Club Dr, Stateline, NV

Nhận xét

5,0
Đánh giá 10 - Xuất sắc. 1/7 nhận xét" "
Đánh giá 8 - Tốt. 0/7 nhận xét" "
Đánh giá 6 - Được. 3/7 nhận xét" "
Đánh giá 4 - Kém. 0/7 nhận xét" "
Đánh giá 2 - Tồi. 3/7 nhận xét" "

8,0/10

Sạch sẽ

8,0/10

Tiện nghi, dịch vụ

7,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

2/10 - Tồi

Yaonan

Đi cùng gia đình
They cancelled the book one day earlier before the stay, and refuse to refund. Still working on refund through credit card company and Expedia. By far the worst experience ever!

2/10 - Tồi

Julia

Lưu trú 2 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Christopher P

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Great Place on the top of the hill
The communication was excellent. The property was one of a kind. I will definitely go back!
Lưu trú 2 đêm vào Tháng 8, 2023
A trả lời vào 21/09/2023
Mahalo

6/10 - Được

Daniel

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was great. Except they double charged my credit card
Lưu trú 2 đêm vào Tháng 8, 2023

6/10 - Được

Brian

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 7, 2023

2/10 - Tồi

Tricia

Lưu trú 2 đêm vào Tháng 7, 2023

6/10 - Được

Rebecca

Đi theo nhóm
I booked a package through Expedia including a 2 bedroom lockoff at Tahoe Ridge Resort. When we showed up at the Tahoe Ridge Resort they could not find our reservation. The supervisor, Liz, said if I could screenshot her my Expedia reservation, she would take care of it. They gave us our room and never contacted us again in the three nights we stayed. When I got home I saw that the hotel had charged me $1695 for the stay. This is a charge that I never authorized or signed for, and quite frankly a bogus charge because I had already paid for the reservation through Expedia. I called and got no help over several days. In addition to the charges that were not authorized, the room had a very musty smell, the AC did not work in either bedroom or the main living area, the ceiling fan wobbled and made loud noises, somehow dozens of moths were entering the room nightly, and there were children’s toys in the main living area, which indicated to me that area had not been cleaned. I have never written a negative review because normally I can overlook most inconveniences, but I felt it was my duty to warn other customers that they may be charged twice for their room if they booked through a third-party. I gave the hotel my Expedia confirmation number and they claim they were never able to find it. However, when I called Expedia and gave them the number they pulled it up right away. The hotel staff also made it seem like this is a regular occurance.
Management of Private Condos at Tahie Ridge trả lời vào 15/07/2023
If you purchase a package which you paid Expedia directly, they never paid us. So they relocated you. We suggest you contact them to work out the issues. You were never in our condo, you were possibly on the hotel side.