Khách sạn Stem

"😒"

"Great service"

"Hotel during our stay was clean, quiet/no outside traffic noise; showers hot with good water pressure, towels and bedding were good quality; human staff in lobby not kiosk;, breakfast was good. Recommend and would stay again. Hotel charges $100 extra fee upon check-in that supposed to be reimbursed."

"I am a HI fan so any time I can choose them I do. As usual I was completely satisfied. First of all, my plane was delayed 4 hours and I called the front desk. She was beyond helpful and professional. She let me know that whenever I got there, my room would be waiting for me--that took a load off because I was definitely stressed out. I didn't arrive until 1:56, but staff was available and got me checked in with no issues. Bed was clean and soft as usual and I had no issues with any appliances....

"."

"Clean room friendly staff gas station and food stops close by!"

"Clean room friendly staff !"

"The hotel is top notch. The room was very comfortable, clean and tidy. The bathroom was nice. Bed was comfortable and bedding was soft and light. The breakfast was absolutely fantastic with many choices. Staff was courteous."

"Everything was great!"

"Clean room friendly staff"

"When we woke up on the morning of our one-night stay, the power was off in all the rooms...the common areas had power (even the elevators, thankfully). However, the breakfast was not able to be provided. I felt that some kind of compensation was due as breakfast being included is an amenity we seek when selecting a hotel."

"Satisfied."

"The staff was excellent and the room was very nice. A bit older and in need of new carpet ."

"Great place to stay"

"Had prebooked room. Arrived for checkin. Clerk told me there was no internet but the front office and the security cameras had internet to do their work. I asked for an inconvenience discount and was told NO, I could cancel. yeah, yhats an option at 5pm off of I-85! I asked if my special request had been approved - first floor room, close to the office? Was told I had booked a smoking room - No, I never book a smoking room. After a few minutes of digging through on the computer, yes, I...

"The stay was good, rooms were clean but the rooms had a mild mildew smell when the air conditioner was on and the beds had metal pieces sticking out the sides that scratched my child on the leg when he got off the bed."

"We got there on the hottest day of the year, went into the room and it was 85°. Why would you not have air conditioner on on a day like this? It’s old it’s stated the beds are mediocre. We had two very small bottles of shampoo and conditioner. We were exhausted and did not even feel like calling the front desk. This place is not worth the money at all!"

"Everything was really good 👍 roon clean, people nice, room , services good"

"Super clean and friendly staff. Pool was very nice and clean with plenty of things to do outdoors as well!"