Search Hotels Near Stepwell Panna Meena, Amer

"Excellent customer service, pleasant experience staying "

"The property is good Ruined our overall experience, the hospitality and service were extremely disappointing and fell far below what I would expect from a property of this standard It started with the key card not working for a room, and even after notifying the front desk we had to wait outside for ~30 minutes with kids. The cart services are not able to handle the load as the numbers don't match with the guests (275 rooms, 17 carts ). Room services were taking 1.5 hours to deliver even small things. Throughout my stay, the staff generally came across as indifferent and unresponsive. Basic requests took a long time to be acknowledged or fulfilled, and there was very little sense of ownership or courtesy in the way issues were handled. Even after following up multiple times, there was no proactive effort to communicate, apologize, or make the experience better. Because of this, the overall stay, which could have been excellent given the quality of the property, ended up being frustrating and far from satisfactory. The contrast between the good infrastructure and poor hospitality was stark. The staff was busy attending wedding guests and they even mentioned that its not ideal to book during weddings. Stay away from this property."

"Everything was good "

"Clean room. Good Location-near Jal Mahal, rooftop bar was aesthetically pleasing. Helpful staff, just be aware that the gates close around 10 and you have to wait for the staff to open. "

"Absolument ne pas aller.Hotel de passe avec mafia a la réception Ai réserver 2 nuits et je voulais partir immédiatement après avoir vu ma chambre.Mais beaucoup d’intimidation et de harcèlement sans compter la pression Enlever immédiatement cette horreur sur votre site Et demande un remboursement Merci "

"Yes"

"After 3 weeks in India, this was one of the standout properties. The service was amazing, the restaurant had great food, and the property was in a good location. I really would like to commend the staff at this property because it truly was a luxury stay."

"Good view of the water palace from your room"