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"We had booked two rooms at this hotel. The one we stayed in had a really overpowering sewage smell coming from the bathroom, which would be ‘covered up’ with a lot of air fresheners after house cleaning. I complained about it to staff and nothing was changed, with staff not mentioning it again. The other room was fine, and, besides the smell, both rooms were clean and very comfortable. The food in the restaurant was good, though the complimentary breakfast has very few options (they really want you to upgrade for a paid cooked breakfast). The staff were lovely and hard working, I just wished they had at least helped me understand what was going on with the smell in the bedroom."

"As a solo business traveller the hotel was everything I needed and more . The staff were super friendly and helpful. The food was lovely and their room service option is fast and easy to use . My room was nice with a massive shower . I will definitely be staying here again ."

"Large modern room with balcony and seating area overlooking hotel grounds and facilitirs. Nice bar and resturant, buffet style breakfast, frequently refreshed with fresh great tasting food and coffee, quiet and tranquil surroundings. Beautiful."

"We were given a large room on the top floor of the Beach House, the facilities in the room included tea/ coffee, Iron and Board."

"Enjoyed our stay at such an iconic hotel. Will definitely stay again and looking forward to seeing everything fully refurbished. Had great view of estuary from our room. Staff all lovely and helpful. Breakfast was very nice, great choice available with lovely sea views. Lovely bar area, again with great views, nice to sit and chat late into the evening."

"The room we was given was dated and dirty marks on carpets and walls staff was excellent "

"Good staff , food good , but no hot water in the sink or bath to wash in the morning it was stone cold. I told the manager who was very apologetic and said he would get it looked at."

"Amazing stay here as always, couldn’t fault anything, had a bar snack meal which was amazing, biggest fish and chips I’ve ever had!"