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Nhận xét về The Stirling Highland Hotel

4 out of 5
The Stirling Highland Hotel
29 Spittal Street, Stirling, Scotland

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 493/1005 nhận xét" "
Đánh giá 8 - Tốt. 350/1005 nhận xét" "
Đánh giá 6 - Được. 105/1005 nhận xét" "
Đánh giá 4 - Kém. 44/1005 nhận xét" "
Đánh giá 2 - Tồi. 13/1005 nhận xét" "

8,6/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Scott

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
a
Lưu trú 1 đêm vào Tháng 5, 2024
Shannon B trả lời vào 26/05/2024
Dear Scott,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Fiona

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel the staff were especially helpful. Would definitely go again
Lưu trú 2 đêm vào Tháng 5, 2024
Shannon B trả lời vào 22/05/2024
Dear Fiona,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Peter

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 1 đêm vào Tháng 5, 2024
Shannon B trả lời vào 22/05/2024
Dear Peter,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

6/10 - Được

Lisa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The toilet didn't flush well, the bed had one side that seemed broken and if you rolled too far on that side of the mattress you'd roll off the bed. The comforter didn't cover the whole bed. The location is nice and it was really close to Stirling Castle. The free parking was nice.
Lưu trú 1 đêm vào Tháng 5, 2024
Shannon B trả lời vào 22/05/2024
Dear Guest,Thank you so much for taking the time to share your feedback with us. We genuinely appreciate the same and would like to express our apologies for the negative experience during your stay with us.Our mission is to provide excellent guest experiences and customer service, so we are truly sorry to have not met those standards on this occasion.We have taken your feedback on board, and we will strive to make improvements accordingly. However, if you would like to discuss your experience further, please email our reservations team.Thank you for your feedback.Warm regards,Team, Stirling Highland Hotel

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful experience
Lưu trú 1 đêm vào Tháng 5, 2024
Shannon B trả lời vào 15/05/2024
Dear James,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Gary

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Excellent staff, although there’s no AC, and rooms and en-suites are looking a little rough around the edges, the walls are thin and the floors are creaky, doors slam everywhere, not the clientele, just the nasty door closers. don’t let that put you off, Great location, even better staff
Lưu trú 2 đêm vào Tháng 5, 2024
Liz trả lời vào 15/05/2024
Dear Gary,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you had a good time. Our team goes above and beyond to ensure that our guests have the best experience with us. Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again! Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Venous

Đi theo nhóm, Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room felt a bit outdated, smaller than what we were used to for a two person stay. The bathroom was small. But the hotel itself is on beautiful grounds near the city center. The outside has a nice sitting area and there is a pool/hot tub/steam room or sauna area across the way. Lots of parking.
Lưu trú 2 đêm vào Tháng 5, 2024
Shannon B trả lời vào 15/05/2024
Dear Venous,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

6/10 - Được

Tammy

Thích: Sạch sẽ, nhân viên & dịch vụ
Said they had laundry service but when asked claimed they did not .Breakfast was very bad scambled eggs had consistency of oatmeal runny and mushy.
Lưu trú 2 đêm vào Tháng 5, 2024
Shannon B trả lời vào 15/05/2024
Dear Tammy,Thank you so much for taking the time to share your experience with us.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, feedback is genuinely appreciated and we will be sure to pass your comments on.We hope to welcome you again.Have a wonderful day ahead!Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Lindsay

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our stay was nice the staff friendly and helpful.
Lưu trú 2 đêm vào Tháng 5, 2024
Shannon B trả lời vào 11/05/2024
Dear Lindsay,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Todd, Calgary

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Walking distance to Sterling Castle and close to other area points of interest
Lưu trú 1 đêm vào Tháng 5, 2024
Shannon B trả lời vào 11/05/2024
Dear Todd,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Wendi

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location,and nice staff. Great breakfast too.
Lưu trú 3 đêm vào Tháng 4, 2024
Shannon B trả lời vào 09/05/2024
Dear Wendi,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Brent

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Nice hotel, great breakfast and friendly staff Room is tidy and the beds were comfortable. The bathroom finish is rough and damp unfortunately for a hotel with such a nice setting
Lưu trú 1 đêm vào Tháng 5, 2024
Shannon B trả lời vào 09/05/2024
Dear Brent,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, feedback is genuinely appreciated and we will be sure to pass your comments on.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Claire

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were very welcoming, the hotel relaxed and friendly with pretty surroundings and an excellent position by the castle and old town.
Lưu trú 1 đêm vào Tháng 5, 2024
Shannon B trả lời vào 15/05/2024
Dear Claire,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

MICHELLE

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Much closer to everthing than we expected. Great hotel with many amenities and very clean We would definitely return here for our next trip to Stirling
Lưu trú 1 đêm vào Tháng 5, 2024
Shannon B trả lời vào 05/05/2024
Dear Michelle,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Amy

Lưu trú 1 đêm vào Tháng 5, 2024
Shannon B trả lời vào 24/05/2024
Dear Amy,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Dave, Loveland

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ideal.
Lưu trú 1 đêm vào Tháng 4, 2024
Shannon B trả lời vào 02/05/2024
Dear Dave,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Jan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location, friendly staff, great breakfast, room was nice.
Lưu trú 1 đêm vào Tháng 4, 2024
Shannon B trả lời vào 01/05/2024
Dear Jan,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Debbie

Lưu trú 2 đêm vào Tháng 4, 2024
Shannon B trả lời vào 11/05/2024
Dear Debbie,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Doreen

Lưu trú 1 đêm vào Tháng 4, 2024
Shannon B trả lời vào 08/05/2024
Dear Doreen,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Sharon

Lưu trú 1 đêm vào Tháng 4, 2024
Liz trả lời vào 06/05/2024
Dear Sharon,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you had a good time. Our team goes above and beyond to ensure that our guests have the best experience with us. Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again! Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Shawna

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Shannon B trả lời vào 14/04/2024
Dear Shawna,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, feedback is genuinely appreciated and we will be sure to pass your comments on.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Nicole

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay and had breakfast included. Would stay here again.
Lưu trú 3 đêm vào Tháng 3, 2024
Shannon B trả lời vào 08/04/2024
Dear Nicole,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Ali

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location was superb. The dining experience was excellent. We had both a wonderful breakdast and an amazing dinner. Our room was good. We'd stay again for sure!
Shannon B trả lời vào 06/04/2024
Dear Ali,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

John

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Very nice hotel. But when you see a client with 11 pieces of luggage, please put them on the 1st or 3rd floor, the ones with lift access. Putting us on the 2nd floor, with no access to a lift was a huge mis-step, and only hurt this review.
Lưu trú 1 đêm vào Tháng 3, 2024
Shannon B trả lời vào 06/04/2024
Dear John,Thank you so much for taking the time to share your experience with us.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, feedback is genuinely appreciated and we will be sure to pass your comments on.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

william, wasaga beach

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful old hotel with all the modern conveniences. Close to downtown and the Castle.
Lưu trú 1 đêm vào Tháng 3, 2024
Shannon B trả lời vào 04/04/2024
Dear William,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Clare

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
We love staying at the Stirling Highland hotel. They have a really good gym and pool. Its really handy for the castle and tiwn centre. However it is a bit tired and the rooms could be doing with a bit of an upgrade. The room would also benefit from a fridge. The,1 bottle of water was welcome but why not leave 1 per person? For a Scottish Hotel in a popular tourist area I was really disappointed not to see porridge on the menu, also 20mins before the end of breakfast they ran out of fruit- other than apples and bananas - and didnt bother bringing any more out or natural yoghurt and honey which was very annoying! It is very charming and we will go back as we do like it!
Lưu trú 2 đêm vào Tháng 3, 2024
Shannon B trả lời vào 04/04/2024
Dear Clare,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, feedback is genuinely appreciated and we will be sure to pass your comments on.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Joseph

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel with easy access to all Stirling has to offer.
Lưu trú 2 đêm vào Tháng 3, 2024
Shannon B trả lời vào 04/04/2024
Dear Joseph,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Joanne

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Comfortable stay, great location.
Lưu trú 1 đêm vào Tháng 3, 2024
Shannon B trả lời vào 31/03/2024
Dear Guest,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

6/10 - Được

Patrick

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ
Very nice hotel based in a very nice area of Stirling, however the breakfast was really poor, buffet style with anaemic bacon, eggs sitting for ages, people dropping the food utensils for the buffet in the floor then placing them back for others to use. Drinks dispensed by machine, and if you want tea you have to master how to get hot water. The poorest breakfast experience we had in Scotland, the management need to sit down and get this right, currently a very lazy attempt to provide breakfast. The breakfast really ruins the experience
Lưu trú 2 đêm vào Tháng 3, 2024
Shannon B trả lời vào 31/03/2024
Dear Patrick,Thank you so much for taking the time to share your feedback with us. We genuinely appreciate the same and would like to express our apologies for the negative experience during your stay with us.Our mission is to provide excellent guest experiences and customer service, so we are truly sorry to have not met those standards on this occasion.We have taken your feedback on board, and we will strive to make improvements accordingly. However, if you would like to discuss your experience further, please email our reservations team.Thank you for your feedback.Warm regards,Team, Stirling Highland Hotel

6/10 - Được

DENNIS

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Stirling Highland is a nice hotel, convenient to the castle and shops and cafes. Nice pool and hot tub, easy check in. My only complaint was the bed. It must be very old with two beds pushed together and a big gap in the middle, a miserable nights sleep for both of us. Other than that, I'd recommend it
Lưu trú 1 đêm vào Tháng 3, 2024
Shannon B trả lời vào 28/03/2024
Dear Dennis,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, feedback is genuinely appreciated and we will be sure to pass your comments on.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

John

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the stay immensely. A little bothered that my child who is 13 was not included in the buffet breakfast. It makes no sense to not include children, especially since the hotel wants their info regarding ages, etc.
Lưu trú 3 đêm vào Tháng 3, 2024
Shannon B trả lời vào 28/03/2024
Dear John,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, feedback is genuinely appreciated and we will be sure to pass your comments on.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Naomi

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place. Fun to be staying in an old school. People were really nice and our room was fine. Would stay again.
Lưu trú 1 đêm vào Tháng 3, 2024
Shannon B trả lời vào 18/03/2024
Dear Naomi,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Leona

Lưu trú 2 đêm vào Tháng 3, 2024
Shannon B trả lời vào 04/04/2024
Dear Leona,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Stephen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Lưu trú 2 đêm vào Tháng 3, 2024
Shannon B trả lời vào 14/03/2024
Dear Stephen,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Sean

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were very helpful and polite, food was really good both dinner and breakfast, bed was comfy, bathroom could do with a little refurbishment but with the age of the building it will probably come at some time. Overall we enjoyed our stay and would definitely recommend staying here.
Lưu trú 1 đêm vào Tháng 3, 2024
Shannon B trả lời vào 04/03/2024
Dear Sean,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

John

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Booked a double room through expedia Arrived early and were told our room was ready which was a bonus, reception girls were very friendly Room was spotless, there was a basket of goodies on arrival, with snacks, water, facecloth, biscuits, popcorn, crisps, 2 small bottles of wine, ear plugs and more- really lovely touch Booked for dinner, great choices and enjoyed, all the waiting staff very pleasant and added to a very relaxing atmosphere Great sleep Used swimming pool, changing areas spotless and staff very friendly Breakfast was great, catered for everybody with so many choices Reception when leaving was the same as when we arrived lovely and friendly staff, who all add to a lovely experience a credit to the hotel, definetely recommend and will be back 😊
Lưu trú 1 đêm vào Tháng 2, 2024
Shannon B trả lời vào 02/03/2024
Dear John,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

4/10 - Kém

Kiersten

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Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful area and perfect location. Very cool building, however, the hotel needs to be refurbished desperately. The beds felt like camping cots. The wallpaper was peeling, the headboard was broken, the “king” bed was 2 twin beds. The bathrooms were so old as well.
Lưu trú 1 đêm vào Tháng 2, 2024
Shannon B trả lời vào 02/03/2024
Dear Guest,Thank you so much for taking the time to share your feedback with us. We genuinely appreciate the same and would like to express our apologies for the negative experience during your stay with us.Our mission is to provide excellent guest experiences and customer service, so we are truly sorry to have not met those standards on this occasion.We have taken your feedback on board, and we will strive to make improvements accordingly. However, if you would like to discuss your experience further, please email our reservations team.Thank you for your feedback.Warm regards,Team, Stirling Highland Hotel

6/10 - Được

Sharon

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Shannon B trả lời vào 02/03/2024
Dear Guest,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Couples stay
Nice hotel with good facilities.
Lưu trú 3 đêm vào Tháng 2, 2024
Shannon B trả lời vào 25/02/2024
Dear Guest,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Mark

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Shannon B trả lời vào 24/02/2024
Dear Mark,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Debra

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Shannon B trả lời vào 22/02/2024
Dear Debra,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hôtel très bien situé dans Stirling, à quelques minutes à pied du château. Très beau bâtiment. Chambre qui pourrait être rafraîchie.
Lưu trú 1 đêm vào Tháng 2, 2024
Shannon B trả lời vào 22/02/2024
Dear Guest,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Carolyn

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Stop-over
A very quick stop over on a trip to the Highlands, but everything was very good. Pleasant and efficient check in and check out. Great breakfast, again with efficient service. Room was great, very comfortable, bathroom a little tired, but clean and superb shower. Can't comment on much else as it were there less than 12 hours.
Lưu trú 1 đêm vào Tháng 2, 2024
Shannon B trả lời vào 22/02/2024
Dear Carolyn,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Evelyn

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fabulous restored old building p. Wild have been nice to know more about its history and apparently there’s an an observatory that you can have a tour of but we only found out as we were leaving.
Lưu trú 1 đêm vào Tháng 2, 2024
Shannon B trả lời vào 22/02/2024
Dear Evelyn,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Shannon

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Next door too castle
Lưu trú 1 đêm vào Tháng 2, 2024
Shannon B trả lời vào 16/02/2024
Dear Shannon,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

John

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
John trả lời vào 22/02/2024
Dear Guest,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Tomasz

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Dated hotel but good standard and team is always happy to help. I booked it again because of hotel being close to city and having z pool.
Lưu trú 4 đêm vào Tháng 1, 2024
Shannon B trả lời vào 15/02/2024
Dear Tomasz,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

8/10 - Tốt

Lisa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Enjoyable stay
Enjoyable stay. Great location in Stirling. Comfortable clean room.
Lưu trú 1 đêm vào Tháng 2, 2024
Shannon B trả lời vào 12/02/2024
Dear Lisa,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Sophie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
We’ll be booking again!
Such a relaxing experience. The staff was wonderful. The location is incredible. The restaurant was delicious. Loved everything about this place.
Lưu trú 1 đêm vào Tháng 2, 2024
Shannon B trả lời vào 12/02/2024
Dear Sophie,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.

10/10 - Xuất sắc

Sharon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastic Stay
Had a fantastic birthday break with my husband. Service was fantastic from start to finish. Room was lovely and very spacious. Food was delicious, even got a beautiful birthday dessert courtesy of the hotel. Would highly recommend anyone thinking of booking.
Lưu trú 2 đêm vào Tháng 2, 2024
Shannon B trả lời vào 12/02/2024
Dear Sharon,Thank you so much for taking the time to share your experience with us.We’re thrilled to know that you enjoyed your stay.Our team goes above and beyond to ensure that our guests have the best experience with us.Therefore, such positive feedback is genuinely appreciated.We look forward to welcoming you again!Have a wonderful day ahead.Warm regards,Team, Stirling Highland Hotel.