Find hotels in Strawberry Plains, TN from 1.481.642 ₫

"Staff was so nice about the indoor pool being closed. That was my only complaint and they took care of me. The lazy river was great. I’ll definitely stay here for every pigeon forge trip I take. "

"Great stay awesome hotel"

"Breakfast was very good and staff continually asking if she could help and if everything was ok. I was surprised that they actually used glass plates, cups, bowls and teal silverware"

"The staff was very attentive and generally nice. At check in it was a bit rush. The night staff was excellent and had to deal with a few complaints from guests, but stayed upbeat and as one would expect. The pool area, for which we came for, because the kids wanted to enjoy the slides, unfortunately closed outside a bit early (slides), but that was understandable due to it getting dark and cooler - safety reasons. However, the indoor slides closed at 9:15pm despite the pool being open until 11pm. That was a huge disappointment given the main attraction being the slides. The money we spend was not worth the service we received and after kindly inquiring, we barely got a “Sorry”. We can’t recommence this resort, but certainly hope others have a much more pleasant experience. "

"Great place to stay!! The breakfast was a little lacking, but the rest of the stay was amazing! Clean rooms and amazing pool!"

"Be prepared for check-in to take awhile if you book through expedia. Front desk is not trained to handle that. Our room was ready early, 1 of the few good things. We went to the water park area only to discover that at least half the water areas were closed. We went to the small rooftop pool which was extremely crowded since almost everything else was closed. Several slides were open but that was it. It is ridiculous to pay for a water park stay & they be inoperational. They could have at least offered discounts for the adventure part of the resort. Our bed was hard & uncomfortable but the pillows were ok. We ordered pizza from off site because we've had bad experiences with the resort food. So disappointed with our stay."

"No breakfast menu. Hanging towels next to toilet, garbage piled up even though we didn't have a Do Not Disturb. Only took garbage one day. Black bugs on sink and in bed, they say leave dirty towels on the floor left my dirty washcloths on the shower floor. Never picked up. Very disappointed the amount of money we spent the rooms are beautiful. But the cleaning staff nowhere to be seen. One morning we were leaving she asked us if we needed anything I asked for extra creamer she didn't even do that. We usually stay at BNBs this is our first time in a hotel after many years and so very saddened by it "

"Pool"

"Staff was great! Room was very clean!! We felt very well taken care of. Would definitely stay here again "