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"We had a lovely stay. First time in a Moxye hotel and we enjoyed it. The only downside was the app for the car park. We were in town and wanted to renew the parking, but the App wouldn't load on any of our phones. We went in a bar to latch on the WiFi (thank you cocktail bar opposite Katie's tea room) and it still wouldn't load. My husband raced back to the care, but it was a few minutes over due. He went to enquire at reception whi ssiti leave the car park and that they "shouldn't" have a ticket for 10 minutes over due. I understand that the car park goes through a different company, but in such circumstances, the hotel should preventatively get on touchy with the car park company to make sure that the customers don't get a ticket."

"The room was nice, bed was comfy. Location of hotel was excellent. Very strange to note - only one teaspoon was supplied per room. I asked housekeeping for a second and was told that they weren't carried on their trolly. She was polite and apologetic, but I just thought it was odd. It wouldn't stop me from returning. "

"Great staff. Location perfect."

"Clean room and hotel. Breakfast was really good. Bed was very soft and comfy. Only downside was I had placed a breakfast card on my door at 11.30pm to have a breakfast tray delivered in the morning and the card was not taken."

"Wonderful, indulgent, historic and comfortable stay with lovely staff."

"Excellent location and super amenities "

"Wonderful place with fantastic staff. Cannot recommend it. "

"We have stayed at this hotel before, it’s a perfect hotel for visiting Chester, if you have the use of a car, however they have started to charge £20 per person to use the pool. Reviewing the cost compared to other hotels -you can pay the same price with free access to their pools -Hilton Chester will lose our business if their prices do not remain competitive for the services offered"

"We always stay at the Crowne Plaza in Chester but have sadly noticed facilities have reduced and the rooms are a bit tired. On this particular occasion there was an unbelievable amount of door slamming so we did not get a goods night sleep in 2 nights. Staff are always helpful and polite. "