Search Hotels Near Sugandha Beach, Cox's Bazar

"I was shown 2 switches one for DO NOT DISTURB and Other for ROOM CLEANING, shoud i need any i should turn the switch on. I did not turn any of them on, as i came back from outside i found my bed was done up and realised some one has been into the room. As i was not expecting anyone to come in to the room while i was out, i had left all my belonings in the room scatterd. I felt my privacy had been invaded so i told the reception staff and he said i should have put the do not disturd switch on if i did not want the room cleaning. I was not satisfied with the management answer and service."

"Room was spotless and the staff were awesome Nice spa"

"DO NOT STAY AT THIS HOTEL. The worst customer service i have ever experienced. They refused to give us the rooms we booked as apparently they didn’t have them ( 2 double bed rooms) but we saw them later during our stay. The reception staff are useless and do not help at all. The rooms and bathrooms were extremely dirty. There was a large yellow stain on the duvet cover when we arrived, the staff refused to change it until the next morning, he just walked off when we asked. You have to ask for them to turn the hot water on. I also booked for 14 people during this stay, because they refused to give us the room we booked, 2 people had nowhere to sleep so we had to find another hotel. Honestly, the service is appalling. How they are still functioning is surprising. The only thing good is the location but even that, they have lied on their description as to where the hotel is. "