Khách sạn Surgoinsville

"Room was ok. Didn’t have a crib even tho it advertised that it did. And we smelled cigarette smoke coming through our door even tho we got a non-smoking room!"

"Clean room. Comfy bed. Staff very pleasant. "

"Stayed here recently. The room was semi-clean and could use a little more attention to detail. Parking is pretty limited, which made things a bit inconvenient. TV needs to be replaced. That said, the staff was great—very friendly and helpful throughout the stay. 🙂"

"The staff was very helpful & courteous. Check in went smoothly. Room was clean but the soap & shampoo smell "

"I’m typically not a person who leaves a bad review…. But this was BAD. Our room smelled like a toilet. No water pressure in the shower. The breakfast was awful. The tables to eat breakfast were dirty. No one there wiping them off between people eating. The pool had so much chlorine it made my son sick because he couldn’t breathe. Horrible. Will pay more money elsewhere and drive further. Don’t recommend. "

"Room was clean and spacious. "

"Clean! Amazing staff! Wonderful breakfast and staff! Pool was fantastic. "

"Amazing service. Just the deposit takes too much time to reimburse "

"Staff was awesome! We didn’t eat breakfast , it wasn’t appealing.Property is grated, but clean.We were generally satisfied "

"Not clean at all requested a smoke free room because my wife is pregnant, the room wasn’t cleaned when we arrived, no shower curtain, the room reeked of cigarettes and their was burn marks on the comforter. We requested a new room or a refund and they said no so we left. "

"😊"

"They offer you candy when checking in. I must have looked at a different place to stay and accepted this one by mistake. Expedia had us wanting a smoking room? The room was clean but had a strange smell. It has only a space heater for heat. It is supposed to drop in the teens tonight. There is a unit in it that is supposed to be a heat/air conditioner that does not heat. Was charged $150.00 deposit incase we smoked in the room or for incidentals. Which we had no idea about! Which is...

"Friendly staff. Clean fresh rooms. Breakfast was nice."

"No tissues or shampoo. Not enough towels. Floor dirty."

"Clean room, excellent mattress "

"The rooms are dated but my room was clean. I didn’t see any bugs or anything. The walls seem rather thin. The beds were comfortable. Lighting was very dim, TV didn’t work until my husband fixed it. When we first got there the maintenance man had to break into the room with a pry bar because the key card didn’t work. The manager did not like me paying through Expedia, she said she could give me a better price but in fact the local newspaper said the rooms were a certain price but when I...