Khách sạn Surgoinsville

"This was a lovely place to stay for a wedding related trip to Rogersville. It is conveniently located and has wonderful, historic charm. Our room “The Browns” was clean and very comfortable. The check in and check out procedure was easy and the Desk Clerk was very kind and accommodating. I highly recommend a stay here!"

"Nothing"

"a lot of homeless people hanging out at the place"

"The breakfast was not good"

"The room had a clogged toilet. There were cracks in the walls."

"Property was clean and well maintained facilities there could support a convention"

"Clean. Friendly, helpful staff. Near airport."

"Spacious room and clean. Perfect location for visiting Big Stone Gap. Hot breakfast available. Stayed on 2nd floor, could hear walking on floor above me."

"It was a good value, its an older hotel that has some updates. The room was clean, but there are lingering smells of an old hotel. No bugs, quiet, and clean sheets/towels - that's a win in my book! This was a 1 night stay on a weekend."

"Room was clean- good for basic stay"

"Our whole experience was excellent. The hotel all around was clean and well maintained. Our room was spotless, spacious and comfortable."

"They offer you candy when checking in. I must have looked at a different place to stay and accepted this one by mistake. Expedia had us wanting a smoking room? The room was clean but had a strange smell. It has only a space heater for heat. It is supposed to drop in the teens tonight. There is a unit in it that is supposed to be a heat/air conditioner that does not heat. Was charged $150.00 deposit incase we smoked in the room or for incidentals. Which we had no idea about! Which is...

"Staff was very friendly, parking was easy and free. Close to many things."

"Clean and convenient"

"There roaches and other bugs in the room, the floors were dirty and the toilet holder was barely hanging on the wall."

"Check in was friendly and easy. Room was comfortable and breakfast was very good. Good location. Would stay again."

"Highly recommend. Staff were helpful and welcoming. Clean and comfortable property."

"Not very clean. Worn carpet, sink drained slowly, toilet didnt flush very well. Lights in bathroom and hallway went out and the woman at the front desk had to reset the breaker. Bed and pillow were uncomfortable."

"Friendly, helpful staff."

"I liked the it was located by a pizza hut that was closed to kill the cockroaches and an animal cremation furnace. I did not like the horrible breakfast or the fact that in FOUR DAYS and repeated requests our room WAS NEVER CLEANED ! Trash emptied 1 time towels twice , NO wipe down , mopping ,vacuuming and NO CLEAN SHEETS ! Management acted like its no big deal "we clean on a rotating schedule " which i took to mean every other month , possibly quarterly . ALL I know is that I've NEVER...