Khách sạn Surry

"The view is phenomenal, we enjoyed every minute. No cooking in the room however there is a fridge and microwave along with plates, glasses, cups, etc. Tranquility is offered here especially this time of year late April. THE STAFF DEFINITELY CARES ABOUT HOSPITALITY! "

"Good nice and clean and nice "

"Clean room, breakfast is ok."

"Didn't like i had to pay to park."

"clean room, nice bed"

"The breakfast menu was wonderful the winery next-door was great, and dinner at the restaurant was excellent!"

"Convenient to William and Mary. Clean room. "

"Room was not clean, breakfast was mediocre and breakfast room floor was sticky like someone poured maple syrup all over it and no one washed it in months. Staff was friendly and helpful. "

"My kids were so happy, everyone had a great time! Excellent service! Beautiful Rooms!"

"Clean room"

"We stayed on Mother’s Day and reserved a table in the restaurant. After waiting for 2 1/2 hours, we were told that they don’t know how long it will take to get food. No apologies from anyone. next morning’s breakfast was a joke… really bad. We and our friends will never stay there again ever."

"We wanted to be in the Hampton area for a concert. Hyatt was perfect, the room was so clean and the staff was top tier. The only thing I did not like was the food. The wings were a nightmare, my Caesar salad was trash. But our bartender was so kindled. Mr. Dana was so professional and kind. We will be back I just won’t order food lol. They have these peanut butter cookies though they are to die for!! Overall great place to stay!! And affordable"

"They didn't clean the room every day."

"I stay here several times a year. I enjoy the facility . The gum is perfect the breakfast is perfect and the overall experience is great!"

"The amenities were nice, the beds were firm but comfortable. The bathroom was a little dirty. We called to request ice that never came. Property was beautifully maintained and staff were very nice. "

"Great breakfast and manager special"

"The location couldn’t be beat. Walk out the door and you’re in the middle of colonial Williamsburg. The room while sufficient did not feel very private. You could hear every door close and person walking on the stairs. Parking was easy. I will definitely go back but probably pick a different style room."

"Staff was very helpful and friendly."

"There was no hot water in my unit and it took hours before i could shower "

"great stay great location"