Khách sạn Surry

"The staff was very friendly."

"Great place to stay"

"I was thrilled with the location. Very short walk into town, and had plenty of parking. Checking in was a breeze by just using codes to the doors. My first impression walking into the building was that it smelled VERY clean. My room was spotless, bright and charming. I stayed in Room #8, and it was the perfect size for a single or a couple. The ONLY thing I wish it had was a blow dryer, but that is a VERY minor mark. 5 stars all around, and will stay here again!"

"Staff at the front desk could have been and looked more professional"

"Only coffee available for breakfast. Room smelled horrible and it was dirty collecting dust and dirty behind curtain. Fyi:: if you like to sleep in dark room bring your own black out curtains. Towels where dirty and very dingy. . Restaurant closes at 3 and nothing close by where to get a decent meal. Won't be staying there again."

"Fun stay at a neat old inn in a very convenient and lovely location, walking distance to good food and shopping. This is an older hotel that doesn’t have all the updated and most modern conveniences but if it did, it would be twice as expensive and I probably would not have stayed there. And it would probably lose some of its charm. Lovely on site restaurant and every thing is very clean and neat, freshly painted, I would, and probably will, stay here again next time I am in the area. Very...

"Everything was OK, except for the coffee they use (Folgers) It was almosty undrinkable;bitter and harsh."

"Good cereal/toast continental breakfast"

"This place is a dump Pretty much a motel Looks and smells dirty The curtains in bathroom are filthy The tub is disgusting and black No pride in the upkeep of this property Dirty walls and carpets Exposed outlets Didn’t even clean our room I only stayed here because Hampton inn was sold out NEVERRR AGAIN I even left a day early because I refused to raid a shower there"

"Great location downtown near good restaurants. The hotel is old and full of character and history. Microwave, good shower, many cable TV channels, refrigerator, elevator- all in good order. With a cinema and restaurant in the lobby. We watched a movie (The Sheep Detectives)."

"I don’t know where to begin. The place smelled like cigarette smoke. When I tried to check in I had to ring a bell and was to come back as the front desk staff seemed to all go out to lunch. After finally checking in, the tv didn’t work, the iron is broken and spilled water everywhere when I tried to iron my clothes. The bathroom showers had mold everywhere and I was genuinely afraid to step on the carpet, barefooted or touch anything in the room. I had to put my own bedsheets and pillowcases on...

"Excellent hosts provided a terrific stay!"

"Very clean and helpful staff. Breakfast was pretty good"

"The continental breakfast was good - a variety of fresh baked goods, yogurts, fresh fruits, granola, teas, and the coffee was excellent! It would have been nice to enjoy a hot breakfast on the cold and gloomy morning that we were there, though. We enjoyed meeting our friendly host, Joe, and had a nice conversation with him as he explained the history of the property and some future kitchen renovations he has in the works. Parking was no problem - plenty of space, well-lit, felt absloutely...

"I am disgusted by the behavior of the general manager who hung up the phone on me. I paid for my room in FULL for 2 nights but when I arrived the next day (flight was delayed) I was told I couldn’t check in because they had cancelled my room (kept my money) and sold my room to another guest So that means they got to benefit TWICE from one room Cancelled my room and left me stranded with nowhere to stay And when asked for my money back on the phone with manager, she hung up the phone on me...

"Worst hotel I’ve ever stayed at never staying there again dirty smelly and gross"

"Centrally located and close to restaurants. "

"Christmas lights on the balcony flooded the first floor room with light all night long. No blackout curtains. Rooms on first floor near front desk were noisy. "

"The customer service alone here makes me want to stay here time and time again! Every single staff member I dealt with at the front desk and on the phone was so kind and extremely pleasant to deal with. As a solo traveler, this also gave me a feeling of safety which I truly appreciate. The rooms may be slightly outdated, but was clean and comfortable for a one night stay. The mattress was a bit softer than I prefer, but the A/C ran great and I slept like a baby all night with zero disturbance....

"VERY PLAIN BUT CLEAN ROOM.... OK FOR AN OVERNIGHT"