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"We had a wonderful stay. The staff made us feel very welcome. At breakfast, they surprised us with a waffle plate which said 'Bon Voyage' presented by the entire staff and took a picture together. Can't wait to return for my next stay."

"Office complex converted to hotel. It's not a four star property. It's a 2 star cateogory. Purely misleading on the web portals. "

"In catering to and expecting international travelers, I would expect a hotel to have electric points adaptable for US plugs. Only certain rooms have it, many others don't. The sizes of the rooms are very small, a queen deluxe room barely has space for 2 persons to keep their bags and squeeze around. There was leakage in many parts of the hotel, including rooms. An ironing board provided by the hotel had a cover sheet which bled color. On using a steam iron for a white shirt, it had severe color...

"Everything about this property works well for me on my trips to Surat . Location, service, cleanliness, quiet, food, especially the breakfast. Possibly the best in Surat ."

"Location is not great. Cable TV - you have to remind them for renewal, Break fast was good. Cleanliness was excellent. Will try one more time stay before giving negative rating."

"Hotel was ok nothing great. Breakfast was very poor"

"Rude staff. Booked the room with breakfast and they never gave me breakfast. When i asked them they said the chef is not here sorry!"

"Worst hotel I have ever been to"

"Do not stay here. The hotel smells bad and is very dirty. My room had piss left on the toilet and a used condom under the bed. When I complained and asked the staff to clean it they refused and continued playing PUBG on their phones. I left after 1 night dispiting having paid for 3 nights. Could not get my money refunded for the rest of the nights despite the terrible conditions of the room. Very unprofessional place. "

"Pricing is like a 5* hotel yet the facilities and service nowhere like it. It’s pricing should be 10-20% of what they are asking. Wouldn’t even provide hand towels. "

"No airport shuffle, the price that I got thru Expedia was not honored and they did not accept credit cards at all. They said cash only. No English speaking people, no people at all. The room was ok but at night the bugs where everywhere. The bathroom tile was missing, no hot water and the bucket that they used in the bathroom was filthy. Worst hotel ever. Please do yourself a favor and find elsewhere."