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Nhận xét về Hotel Soul Suzhou

4 out of 5
Hotel Soul Suzhou
27-33 Qiaosikong Xiang, Gusu District, Suzhou, Jiangsu

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 277/585 nhận xét" "
Đánh giá 8 - Tốt. 241/585 nhận xét" "
Đánh giá 6 - Được. 51/585 nhận xét" "
Đánh giá 4 - Kém. 14/585 nhận xét" "
Đánh giá 2 - Tồi. 2/585 nhận xét" "

8,8/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

YAN SHENG

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel and excellent location for Guanqian Jie and other sightseeing sites with very good public transport connections. There are plenty dinning options near the hotel within walking distances.
Lưu trú 4 đêm vào Tháng 3, 2024
William Sun trả lời vào 01/04/2024
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards

10/10 - Xuất sắc

Fan, Sandy

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had two nights stay in this hotel. the location is great, short walks to food, shopping , café and subway station. even though it is close to some very busy and crowded streets, my room is nice and quiet . stuff are very friendly. definitely will stay here again.
Lưu trú 2 đêm vào Tháng 3, 2024
William Sun trả lời vào 01/04/2024
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards

8/10 - Tốt

xing

Lưu trú 2 đêm vào Tháng 2, 2024
William Sun trả lời vào 22/03/2024
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards

6/10 - Được

Saki

Đi theo nhóm
Không thích: Sạch sẽ
良かった点 ・駅が近い ・近隣がショッピングエリアで夜でも明るい ・近隣の飲食店が充実している ・朝食が良かった(洋食・中華が中心) ・ペットボトルの水がもらえる 悪かった点 ・ベッドの衛生面が心配だった ・浴室が寒かった ・商店街と反対の通りは暗かった
Lưu trú 1 đêm vào Tháng 12, 2023
William Sun trả lời vào 09/01/2024
Dear Mr. /Mrs Thank you for sharing your feedback regarding your stay with us. We are most concerned to hear that your stay with us did not live up to your expectation. Please be reassured we will spare no efforts in enhancing guest satisfaction, and we will certainly review your opinions thoroughly for continuous improvement. We sincerely hope to welcome you back and offer you a most pleasant experience next time you are in Suzhou. With warm regards

8/10 - Tốt

Richard

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel inside, the main issue is finding it as the map provided shows another property so we wandered 15 mins before finding the place! but inside the rooms are clean and the hotel has quite a modern funky style.
Lưu trú 1 đêm vào Tháng 11, 2023
William Sun trả lời vào 09/01/2024
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards

10/10 - Xuất sắc

YING

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
綺麗でした
Lưu trú 1 đêm vào Tháng 10, 2023
William Sun trả lời vào 09/01/2024
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards

6/10 - Được

Peijun

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 6, 2023
William Sun trả lời vào 18/07/2023
尊敬的宾客，您好！非常感谢您选择苏州苏哥利酒店，亦感谢您在百忙之中抽出宝贵的时间跟我们分享您的入住体验，十分感谢您对酒店细致入微的点评。作为苏州古城区的精品酒店，我们致力向客人提供出行便利的舒适旅游体验，酒店毗邻拙政园，苏州博物馆等著名景点，信步可达地铁四号线察院场站，两站即可到达苏州火车站，绿色出行，低碳生活。期待您的再次光临！祝您生活愉快！

4/10 - Kém

MUI

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2020

10/10 - Xuất sắc

MING-NING

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2020
Miko trả lời vào 08/03/2020
尊敬的宾客，您好！非常感谢您选择苏州苏哥利酒店，亦感谢您在百忙之中抽出宝贵的时间跟我们分享您的入住体验，十分感谢您对酒店细致入微的点评。作为苏州古城区的精品酒店，我们致力向客人提供出行便利的舒适旅游体验，酒店毗邻拙政园，苏州博物馆等著名景点，信步可达地铁四号线察院场站，两站即可到达苏州火车站，绿色出行，低碳生活。期待您的再次光临！祝您生活愉快！

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2020
miko trả lời vào 14/01/2020
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

YungMing

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2020
Miko trả lời vào 06/03/2020
尊敬的宾客，您好！非常感谢您选择苏州苏哥利酒店，亦感谢您在百忙之中抽出宝贵的时间跟我们分享您的入住体验，十分感谢您对酒店细致入微的点评。作为苏州古城区的精品酒店，我们致力向客人提供出行便利的舒适旅游体验，酒店毗邻拙政园，苏州博物馆等著名景点，信步可达地铁四号线察院场站，两站即可到达苏州火车站，绿色出行，低碳生活。期待您的再次光临！祝您生活愉快！

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
以前より朝飯のバイキングの種類が少なくなったように感じます。でも価格とロケーションを考えるとコスパは最高です。
Lưu trú 5 đêm vào Tháng 12, 2019
Miko trả lời vào 06/03/2020
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

Kim Ngoc

Lưu trú 2 đêm vào Tháng 12, 2019

10/10 - Xuất sắc

JIAQIANG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2019

10/10 - Xuất sắc

Daniel, Singapore

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly front desk Room is clean along with the bathroom Will definitely book this hotel again if I'm back
Lưu trú 3 đêm vào Tháng 12, 2019
Miko trả lời vào 27/12/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
很方便乾淨！推薦高CP值的選擇
這次住行政房，居然有免治馬桶，太棒了，早餐可以，該有的都有，飯店走出來就是觀前街商圈，吃喝逛街很方便，唯一缺點就是自駕進市區會比較堵，但是不礙事 早點出門亦可！會再選擇。
Lưu trú 3 đêm vào Tháng 12, 2019
Miko trả lời vào 23/12/2019
尊敬的宾客，您好！非常感谢您选择苏州苏哥利酒店，亦感谢您在百忙之中抽出宝贵的时间跟我们分享您的入住体验，十分感谢您对酒店细致入微的点评。作为苏州古城区的精品酒店，我们致力向客人提供出行便利的舒适旅游体验，酒店毗邻拙政园，苏州博物馆等著名景点，信步可达地铁四号线察院场站，两站即可到达苏州火车站，绿色出行，低碳生活。期待您的再次光临！祝您生活愉快！

8/10 - Tốt

tohtoh, Singapore

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Location was good. A local 3 stars hotel at a great location. Hotel is a bit too dark. I booked a room for 4, the beds were very big and spacious and the hotel also gave us 4 complimentary cocktails and a big fruit platter. Good value for money.
Lưu trú 2 đêm vào Tháng 11, 2019
Miko trả lời vào 09/12/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

8/10 - Tốt

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi phòng
服務人員態度很好也很專業
Lưu trú 3 đêm vào Tháng 11, 2019
Miko trả lời vào 09/12/2019
尊敬的宾客，您好！非常感谢您选择苏州苏哥利酒店，亦感谢您在百忙之中抽出宝贵的时间跟我们分享您的入住体验，十分感谢您对酒店细致入微的点评。作为苏州古城区的精品酒店，我们致力向客人提供出行便利的舒适旅游体验，酒店毗邻拙政园，苏州博物馆等著名景点，信步可达地铁四号线察院场站，两站即可到达苏州火车站，绿色出行，低碳生活。期待您的再次光临！祝您生活愉快！

8/10 - Tốt

Millie

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 11, 2019
Miko trả lời vào 05/12/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good buffet breakfast, very large rooms and a convenient location. Staff was extremely helpful. Free shuttle to the train station. Next time I'm in Suzhou I will definitely stay here again.
Lưu trú 1 đêm vào Tháng 11, 2019
Miko trả lời vào 27/11/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ
The hotel location is excellent, very close to major attractions. It has free shuttle service to some of them. The staff is conversant in English and is very knowledgeable about how to get to these attractions. The room is large, and art deco style. The bathroom is painted black, and very dark. It could use more lighting . The mini refrigerator did not work in my room. Overall, I will stay here again for its location and friendly staff.
Lưu trú 2 đêm vào Tháng 11, 2019
Miko trả lời vào 26/11/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

8/10 - Tốt

CHING HUI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was a bit cold probably it was drizzling out there. There was no heater. Overall, it was a nice stay as the hotel was centrally located, short walking distance to metro chayyuanchang and in front of the hotel, there was a walking street with a lot of eateries and shopping mall. Easily accessible to attraction like Suzhou museum, Humble administrator garden and culture street.
Lưu trú 1 đêm vào Tháng 11, 2019
Miko trả lời vào 21/11/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 11, 2019
Miko trả lời vào 20/11/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

SHU YUN

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
地點佳，服務好
地點，服務，早餐，整體都很棒！
Lưu trú 2 đêm vào Tháng 11, 2019
Miko trả lời vào 22/11/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

Francis

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Happy Suzhou
The hotel is near historic old town. It is well situated for eateries, shopping and sightseeing.
Lưu trú 3 đêm vào Tháng 10, 2019
Miko trả lời vào 11/11/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

6/10 - Được

Gary, Boston

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
It is pretty close to places I wanna visit, and hotel staff are friendly and polite. But the room looked outdated.
Lưu trú 1 đêm vào Tháng 11, 2019
Miko trả lời vào 11/11/2019
Dear Mr. /Mrs Thank you for sharing your feedback regarding your stay with us. We are most concerned to hear that your stay with us did not live up to your expectation. Please be reassured we will spare no efforts in enhancing guest satisfaction, and we will certainly review your opinions thoroughly for continuous improvement. We sincerely hope to welcome you back and offer you a most pleasant experience next time you are in Suzhou. With warm regards, Fanny Wong Resident Manager

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice location, friendly staff and good breakfast
Lưu trú 1 đêm vào Tháng 10, 2019
Miko trả lời vào 08/11/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 10, 2019
Miko trả lời vào 06/11/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

8/10 - Tốt

giuseppe

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Buona location e gentilezza del personale. Consigliato.
Lưu trú 1 đêm vào Tháng 11, 2019
Miko trả lời vào 06/11/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

virginie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel super - A recommander
Hotel superbe, nous avions une chambre familiale soul Kids, elle était immense et tres bien agencée. l'hotel est situé en plein centre ville à 200 mètres du métro et dans au pied de la rue piétonne et commerçante de Suzhou. nous avons adoré notre passage dans cet hôtel. le petit déjeuner était excellent.
Lưu trú 3 đêm vào Tháng 10, 2019
Miko trả lời vào 29/10/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

8/10 - Tốt

Kun I

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 9, 2019
Miko trả lời vào 29/10/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

SUSAN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 10, 2019
Miko trả lời vào 25/10/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
excellent hôtel
Personnel très aimable et très agréable. Chambre vaste et confortable. Très bon petit déjeuner
Lưu trú 9 đêm vào Tháng 10, 2019
Miko trả lời vào 23/10/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

8/10 - Tốt

Nazanin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
great location, spacious rooms
This is a great hotel right in the middle of the famous Suzhou shopping street. From outside it might not look so great, but once you enter you feel the comfort and the unique design. The rooms are spacious. No noise at all. They have good pillows and mattress. Only comment to the management is the breakfast, it was lacking the taste and the colorfulness we have seen in other hotels in Suzhou or shanghai. Perhaps a little creativity in designing a good menu can serve customers better.
Lưu trú 2 đêm vào Tháng 10, 2019
Miko trả lời vào 22/10/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

8/10 - Tốt

隆昭

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
蘇州でのお勧めです
駅から地下鉄で2区間とアクセスも良く、また賑やかな観前街もすぐ近くです。 妙玄観近くで食べた蘇州麺が美味かった。
Lưu trú 1 đêm vào Tháng 10, 2019
Miko trả lời vào 21/10/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All we did was book a room in a city we had never visited before. No expectations. We walked into the lobby and were met by smiling staff. Check in was a breeze. OUR ROOM WAS AMAZING!!! Huge room. 2 full couches, 2 full king beds, complimentary everything. Just blown away. Thank you Hotel Soul.
Lưu trú 1 đêm vào Tháng 10, 2019
Miko trả lời vào 14/10/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

Cherry Wang

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
非常友善的服務，舒適的住宿環境
蘇哥利酒店的位置真是鬧中取靜，在小巷弄中安安靜靜的存在，但一走出酒店便是熱鬧的觀前街，有吃有喝還有逛，一點兒都不用擔心無聊。飯店前檯人員非常棒，會協助你預約蘇州博物館，還有接駁車送你到拙政園，只要提前預約，一切都沒問題。早餐簡單但每日都有些小變化，挺好吃的，一定能吃飽。蘇州城市的溫馨熱情，在酒店中能確實感受。
Lưu trú 3 đêm vào Tháng 10, 2019
Miko trả lời vào 15/10/2019
尊敬的宾客，您好！非常感谢您选择苏州苏哥利酒店，亦感谢您在百忙之中抽出宝贵的时间跟我们分享您的入住体验，十分感谢您对酒店细致入微的点评。作为苏州古城区的精品酒店，我们致力向客人提供出行便利的舒适旅游体验，酒店毗邻拙政园，苏州博物馆等著名景点，信步可达地铁四号线察院场站，两站即可到达苏州火车站，绿色出行，低碳生活。期待您的再次光临！祝您生活愉快！

8/10 - Tốt

BERNICE

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2019
Miko trả lời vào 08/10/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient location. Reasonable price. Front desk staffs are couteas.
Lưu trú 2 đêm vào Tháng 9, 2019
Miko trả lời vào 29/09/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very well located hipster hotel, classy!
Lưu trú 2 đêm vào Tháng 9, 2019
Miko trả lời vào 08/10/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

4/10 - Kém

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
직원은 정말 친절하였으나.... 방은 습기가 너무 많아서 이불이 눅눅한 느낌이 나는 방을 받았네요... 에어컨 틀어놔도 별 도움이 안된다는... 그리고 사진과 차이가 많이 나니 참고하세요...
Lưu trú 1 đêm vào Tháng 9, 2019
Miko trả lời vào 30/09/2019
Dear Mr. /Mrs Thank you for sharing your feedback regarding your stay with us. Thank you for your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We are most concerned to hear that your stay with us did not live up to your expectation. Please be reassured we will spare no efforts in enhancing guest satisfaction especially for our facilities, and we will certainly review your valuable opinions thoroughly for continuous improvement. We sincerely hope to welcome you back and offer you a most pleasant experience next time you are in Suzhou.

10/10 - Xuất sắc

kyung hee

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
직원들 영어소통에 문제가 없었고 가기전에 이메일로 문의를하면 1시간내로 즉시 답장을 줘서 여행준비에 많은 도움을 주었고 호텔 셔틀버스가 역이나 수저우 박물관에 데려다줘서 편안하게 여행할수있엇습니다 조식도 .좋았습니다 , 위치가 박물관 졸정원등 다니기 쉬워서 즐거운 여행이었습니다
Lưu trú 1 đêm vào Tháng 9, 2019
Miko trả lời vào 29/09/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
The hotel is located at a fantastic location, very near to "old town" shopping area. In my opinion, the room is too big and the interior design is slightly old. I stayed on the highest floor (7th floor) and the water pressure is weak.
Lưu trú 1 đêm vào Tháng 9, 2019
Miko trả lời vào 16/09/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
環境整潔 人員很親切
Lưu trú 4 đêm vào Tháng 9, 2019
Miko trả lời vào 16/09/2019
尊敬的宾客，您好！非常感谢您选择苏州苏哥利酒店，亦感谢您在百忙之中抽出宝贵的时间跟我们分享您的入住体验，十分感谢您对酒店细致入微的点评。作为苏州古城区的精品酒店，我们致力向客人提供出行便利的舒适旅游体验，酒店毗邻拙政园，苏州博物馆等著名景点，信步可达地铁四号线察院场站，两站即可到达苏州火车站，绿色出行，低碳生活。期待您的再次光临！祝您生活愉快！

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 9, 2019
Miko trả lời vào 11/09/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

10/10 - Xuất sắc

MK, SF

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location, shopping, and restaurants are one block away
Lưu trú 1 đêm vào Tháng 9, 2019
Miko trả lời vào 10/09/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

8/10 - Tốt

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
L'hotel è in una zona davvero molto viva vicino al tempio del mistero. Si trova in una vietta laterale a pochi passi da un grosso viale pedonale pieno di negozi e di locali dove mangiare, compresa una food court. L'hotel è molto particolare, a tratti anche kitsch, con ascensori "a tema" e colori forti, però tutto sommato è gradevole e confortevole.
Lưu trú 2 đêm vào Tháng 8, 2019
Miko trả lời vào 05/09/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
開始住的房間冷氣空調壞掉，房間空氣質量不太好，最後一晚才換了房間，有冷氣空調適溫度，本人的呼吸系統才好一點。前台女的服務人員態度友善、細心聆聽，這是個很好的服務態度。
Lưu trú 2 đêm vào Tháng 8, 2019
Miko trả lời vào 29/08/2019
尊敬的宾客，您好！非常感谢您选择苏州苏哥利酒店，亦感谢您在百忙之中抽出宝贵的时间跟我们分享您的入住体验，十分感谢您对酒店细致入微的点评。作为苏州古城区的精品酒店，我们致力向客人提供出行便利的舒适旅游体验，期待您的再次光临！祝您生活愉快！

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 3 đêm vào Tháng 8, 2019
Miko trả lời vào 26/08/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

8/10 - Tốt

Alessandro

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Suzhou Soul Hotel
Generally all was very ok and the position is perfect to visit Suzhou or to have a walk in the downtown.
Lưu trú 2 đêm vào Tháng 8, 2019
Miko trả lời vào 19/08/2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager