2/10 - Tồi
Andrea
Đi theo nhóm
27/05/2024
Không thích: Nhân viên & dịch vụ
So the golden rule of you get what you pay for rings true. In this case, we checked in early (we had called the prior day to arrange this). At reception were 3 staff members, all of whom I can only presume are work experience or trainees. The older one took 3 attempts at us returning to reception just to get checked in. Truly appalling belligerent attitudes. Extremely unprofessional & unhelpful & need some serious training even though it is a very cheap hotel. Despite this, we eventually got to our room. On the way (Sunday morning) outside ALL bedrooms were strewn dirty sheets. This linen remained in the hallway all day, impeding all walking traffic around the halls. All but one room was cleared when we returned at nearly 10pm later that night from a show. Even for the price, this was disappointing & disgusting. The beds were very old, linen poor & facilities almost nonexistent. The shower was mouldy. The only positive I have is that the towels we had seemed relatively new. Not a place I would recommend & certainly not somewhere I would take family. Book somewhere else! As for the woman at reception, your behaviour was despicable. You are in need of help if you intend staying in a reception job. Just a big fat no from me.
Andrea
Lưu trú 1 đêm vào Tháng 5, 2024