Hi there! Thank you very much for your review. We are thrilled to hear that you had an amazing experience at our cafe and that you enjoy our outdoor courtyard. We hope that you can come back and visit us on any beautiful summer day. We want to apologize for any inconvenience caused by the construction side nearby. Unfortunately, this is out of our hands, but we hope that they finish soon so that it won't be a problem anymore. Once again, thank you for your kind words and we look forward to seeing you again soon!Kind, RegardsAngie

Marco,Thank you for taking the time to review your stay at our hotel. We are pleased they our hotel was ble to meet your expectaions. We look forward, hopefully, to welcoming you back in the future.

Hi Naomi,Thank you for your feedback and rating. Happy to know that you enjoyed your stay with us. See you again next time.Regards,Johan TOperations Manager

HI Mary,Thank you for your choosing to stay with Hotel Urban St. Leonards. We are glad to know that you enjoyed your stay with us and also the positive review of our Sure Cafe. Hope to see you again soon. Best Regards - Feri

Dear Stephen,We apologize for the traffic noise during your stay. We would like to inform you that we have Urban Balcony rooms located on the opposite side of the road, the rooms are quiet. We hope to see you again soon at Hotel Urban St. Leonards. Best Regards - Feri

Hi Kimberly, Thank you for the time to leave an excellent review. we are pleased to know that you enjoyed your stay with us. Our location is also very close to St. Leonards train station and the bus stop is just out front of the hotel.We hope to see you again soon.

Hi Maria, Thank you very much for your feedback. We really appreciate your time to give us a review about our cafe. We really hope to see you again soon at Hotel Urban St. Leonards.

Hi Kylie, Thank you for your time to leave an excellent review for us. we are glad to know that you enjoyed your stay with Hotel Urban St. Leonards. We hope to see yo again soon. Best Regards - Feri

Hi Barry,Thank you for rating us about your most recent stay. We look forward to seeing you again.Regards,Johan TOperations Manager

Thank you for your review. There should be a fan in that bathroom, we will look into it and see if it is working properly. We hope to welcome you back in the future.Kind Regards

Thank you for your review. We hope to welcome you back to the hotel in the future

Thank you for your review. I am sorry for the limited menu items and the lack of vegan options. We will speak with the cafe in this regard along with the menu costs. Again, we are sorry our Housekeepers walked into your room early, we have advised them that unless advised that room is checked out by reception, that they have to wait until after 11am, we will address this with them again.We hope to be able to welcome you back in the future.Kind regards

Thank you for your review. We apologise for the negative experience that occurred due to noise from the highway and corridor. We noticed you were booked in our King Urban Room, if you are to return in the future perhaps if you book our Urban Balcony room located at the back of the hotel which would mitigate any road noise.We hope to welcome you back in the future.Kind regards

Hi Annette,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay. We look forward to welcoming you back soon.Best Regards,

Hello Dennise,Thank you for taking the time to share your feedback about your recent stay. We appreciate your positive review and are delighted to hear that you enjoyed your time with us. We look forward to your next stay.Best regards,Priyanka

Hi Nick,Thank you so much for your kind words! We're thrilled to hear that our front-of-house team made your stay memorable. It's always a pleasure to be your preferred choice on the North Shore of Sydney. Looking forward to welcoming you back soon!Best Regards,

Hi Takahisa, Thank you for your review, we appreciate your feedback and are always striving to improve. We hope to see you again soon. Thank you  Best Regards - Feri

Hi Stuart,Thank you for taking the time to share your experience with us! We're delighted to hear that you found our hotel comfortable with friendly staff. We appreciate your feedback and hope to welcome you back in the future.Best Regards,

Hi David,Thank you for writing a feedback about your recent stay. I do apologize about the housekeeping service that was late on that particular day. We have taken this feedback and implement an action plan to avoid similar in the future . We hope to having another chance to welcome you back here at Hotel Urban St Leonards. Please do not hesitate to contact us should you need any further assistance or inquiries.Regards,Johan TOperations Manager

Hi Stephen,Thank you for rating us and for sharing about our convenient location. We hope to see you again next time.Regards,Johan TOperations Manager

Hi Ralph,Thanks for writing a feedback about your stay. I am glad that you enjoyed your stay with us. We look forward to your next stay.Regards,Johan TOperations Manager

Thank you for your wonderful review. We hope to welcome you back in the future.Kind RegardsHotel Urban St Leonards

Hi Matthew,Thank you for providing a rating about your stay with us. I am disappointed that the stay was not up to your satisfaction. I would love to learn more detailed feedback so I can better address this in person and improve our service accordingly. I will be contacting you for this and I look forward to hearing back from you.Regards,Johan TOperations Manager

Hey Ranjana! Thank you so much for sharing your feedback with us. We are absolutely thrilled to hear that you had an awesome stay! We can't wait to see you again soon :)

Thank you for your review. We look forward to welcoming you back in the future

Thank you for your review. I have passed on your concerns in regards to the 5 tray charge to the cafe management and will review it with them. We look forward to seeing you again.Kind regards

Thank you for your review. We hope we will be able to welcome you back to the Hotel

Thank you Octavio for your feedback and we truly appreciate it very much. We are very glad that you had a wonderful stay. We surely look forward to welcoming you again very soon. Take care and warm regards.

Hi Elisabeth, Thank you for your review, we appreciate your feedback and are always striving to improve. We hope to see you again soon. Thank you  Best Regards - Feri

Hi Anne,Thank you so much for taking the time to share your feedback on your recent stay with us. We are glad to hear that you had a wonderful stay with us. We hope to see you again soon. Best Regards

Hi ,Thank you for your wonderful review. We are glad to hear that you enjoyed your stay with us. We hope to see you again in the near future.Best Regards

Hi DavidThank you for your wonderful review. We are glad to hear that you enjoyed your stay with us. We hope to see you again in the near future.

Hey Harry! Thank you so much for leaving us a review. We're thrilled to hear that you had an amazing experience with us. We can't wait to have you back again soon! Warm regards,Angie

Thank you Melissa for your feedback and we truly appreciate it very much. We are very glad that you had a pleasant stay. We surely look forward to welcoming you again very soon.Take care and very warm regards.Eiee

Dear Andy, Thank you for taking the time to share your feedback with us. We're pleased to hear that our staff could meet your needs during these challenging times, and we appreciate your positive comments.Your suggestion regarding the inclusion of a microwave and larger coffee cups in the room is noted. We want to let you know that we do have microwaves available for guest use, and they are provided upon request. Our team is always ready to assist, and we would be more than happy to ensure your room is equipped with a microwave for your convenience during future stays.Andy Thank you for choosing to stay with us, and we look forward to welcoming you back.

Hi Jose, Thank you for taking the time to share your review and score following your recent stay at our hotel. We appreciate your feedback and are delighted to learn that you had a positive experience.

Dear Lorrie, Thank you so much for taking the time to share your wonderful feedback about your recent stay at our hotel. We are delighted to hear that you found our staff to be extremely helpful and that our facilities were well maintained. Lorrie, your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back to our hotel in the future.

Dear Maurice, Thank you so much for your positive reviews! It's truly glad to hear that you choose to stay with us whenever you're in Sydney, and we're thrilled to be your preferred accommodation. We look forward to welcoming you back on your next visit to Sydney.

Dear Georgina, Thank you for taking the time to share your review and score following your recent stay at our hotel. We appreciate your feedback and are delighted to learn that you had a positive experience.

Dear Karen,Thank you for taking the time to share your feedback with us. We appreciate your positive remarks about our hotel being a great place to stay, and we value your comments regarding the timing of room make-up.We sincerely apologize for any inconvenience caused by the delayed room servicing during your stays. Your feedback is crucial in helping us identify areas for improvement, and we assure you that we will address this issue with our housekeeping team to ensure a more timely and efficient service in the future.

Hello Mauricio. We truly appreciate for taking the time to express your feedback. Our hotel has easy access to public transports whereby we have bus stops and a train station that is close to our proximity that could take you to different places. I understand that due to the limited hours of our cafe during the period of your stay, ordering meals may be difficult especially for dinner as those were the period where there is low demand for dinner. Our cafe's serves breakfast, lunch and dinner or normal seasons from 2 January and onwards. Nevertheless, we are glad that you had a good stay and hoped that you enjoyed your time in Sydney. Hope we can welcome you once more.Kind regardsEimee

Hi Walter, Thank you for taking the time to share your review and score following your recent stay at our hotel. We appreciate your feedback and are delighted to learn that you had a positive experience.we hope to have the pleasure of welcoming you back in the future Walter. Thank you

Hey there! Thank you so much for taking the time to write a review about us. We're absolutely delighted to hear that you had a wonderful experience, and we can't wait to welcome you back soon!Kind,RegardsAngie

Hey Simon, Thanks a ton for taking out the time to review us! We're really glad that you had a great experience and we can't wait to see you again soon!

Hi Leigh, we are glad to hear that you had a wonderful stay with us, and we can't wait to have you back soon! Wishing you a Merry Christmas and an extraordinary New Year ahead! Best Regards,

Hi Bree, Thank you for your review. We are glad that you enjoyed your stay with us. We hope to see you again in the near future. May this festive season fill your heart with warmth and joy. Wishing you a Merry Christmas and an extraordinary New Year ahead! Best Regards

Hi Nabia, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us, we can't wait to have you back soon! Wishing you a very Merry Christmas and an amazing New Year ahead! Best Regards,

Hi Lous, we ae delighted to hear that your stay was absolutely fantastic! hope to see you soon and wish you a joyous Merry Christmas and an incredible New Year filled with celebration! Best regards,

Thank you for taking the time to share your experience, Warwick. We are thrilled to hear that we exceeded your expectations and look forward to hearing from you again soon.Kind, RegardsAngie