Hồ bơi ngoài trời

Nhận xét về Mantra Parramatta

4.5 out of 5
Mantra Parramatta
Cnr Parkes St And Valentine Av, Parramatta, NSW

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 935/2260 nhận xét" "
Đánh giá 8 - Tốt. 859/2260 nhận xét" "
Đánh giá 6 - Được. 278/2260 nhận xét" "
Đánh giá 4 - Kém. 116/2260 nhận xét" "
Đánh giá 2 - Tồi. 72/2260 nhận xét" "

8,4/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,6/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Gopal

Khách đi công tác
Property is old, not maintained well, rooms are in average condition. Climate control in the room does not work. Did not explore surrounding area.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Dilan

Đi theo nhóm
Thích: Sạch sẽ
Close to trains, coffee shops and Westfield mall. Nice and quiet place. Building is pretty old though and some renovations are required. But value for money.
Lưu trú 9 đêm vào Tháng 4, 2024

8/10 - Tốt

Ziad

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean place, no heating, receptionist on arrival went on like a robot, I had to ask him to repeat what he said because I was filling out the form when he kept on going what he was saying. The restaurant was undergoing renovations which was not mentioned during the booking or even afterwards, only breakfast was available
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Dilan

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The staff members were so so good..loved my stay in this hotel
Lưu trú 4 đêm vào Tháng 4, 2024
Mantra Parramatta trả lời vào 30/04/2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and our sincerest apologies for any disappointment. We take this incident seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

4/10 - Kém

Kilisitala

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I stayed there for 4 nights & never once did housekeeping come to my room to offer fresh clean towels or to clean our beds (sheets) dissatisfied.
Lưu trú 4 đêm vào Tháng 4, 2024
Mantra Parramatta trả lời vào 30/04/2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and our sincerest apologies for any disappointment. We take this incident seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

8/10 - Tốt

Mikayla

Đi cùng bạn đồng hành
Thích: Sạch sẽ
very accessible
Lưu trú 2 đêm vào Tháng 4, 2024
Mantra Parramatta trả lời vào 30/04/2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and our sincerest apologies for any disappointment. We take this incident seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

6/10 - Được

Dane

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 4, 2024
Mantra Parramatta trả lời vào 30/04/2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and our sincerest apologies for any disappointment. We take this incident seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

2/10 - Tồi

Maria Carol

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Place was dingy and old. No housekeeping services even though we stayed for 3 nights.
Lưu trú 3 đêm vào Tháng 4, 2024
Mantra Parramatta trả lời vào 30/04/2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and our sincerest apologies for any disappointment. We take this incident seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

8/10 - Tốt

David

Thích: Sạch sẽ
Liked - Friendly and helpful staff, Location near Westfied Paramatta, the Station and CommBank Stadium. Dislikes - No FOXTEL which you would have thought at the price charged would have been available. Only one working Guest Laundry with a broken light.
Lưu trú 13 đêm vào Tháng 3, 2024
Mantra Parramatta trả lời vào 30/04/2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and our sincerest apologies for any disappointment. We take this incident seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

10/10 - Xuất sắc

Kirsten

Lưu trú 2 đêm vào Tháng 3, 2024
Mantra Parramatta trả lời vào 30/04/2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and our sincerest apologies for any disappointment. We take this incident seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

6/10 - Được

Nicole

Thích: Sạch sẽ
We used the hotel for a concert at Accor Stadium. It was close to the train station and had good parking. Unfortunately, the room smelt of smoke and the fittings and fixtures were old.
Lưu trú 1 đêm vào Tháng 2, 2024
Mantra Parramatta trả lời vào 04/03/2024
Thank you for taking the time to tell us about your experience at the Mantra. I am sorry that the experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra Parramatta, we strive to provide a superior service experience for every customer; your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better our service in the near future.

8/10 - Tốt

michael

Thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 2, 2024
Mantra Parramatta trả lời vào 28/02/2024
It is always a pleasure to receive positive feedback! We're thrilled to hear that you appreciate our great location. It's always a pleasure to provide our guests with a convenient and enjoyable experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Xuất sắc

Gemmah

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ
Staff at check in were wonderful. The pool was lovely, the free ice cream and complimentary things were such sweet touches as well.
Lưu trú 3 đêm vào Tháng 2, 2024
Mantra Parramatta trả lời vào 28/02/2024
Dear GemmahWe very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 - Được

Theo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ
The aircon is terribly loud and it is not making the room cooler.
Lưu trú 2 đêm vào Tháng 2, 2024
Mantra Parramatta trả lời vào 28/02/2024
Dear TheoWe appreciate your feedback and apologies for any disappointment. We take your feedback seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

6/10 - Được

Polly

Khách đi công tác
Thích: Sạch sẽ
Tired property. Couldn’t check in upon arrival and promised email indicating when a room was available never arrived.
Lưu trú 1 đêm vào Tháng 2, 2024
Mantra Parramatta trả lời vào 28/02/2024
Dear PollyWe appreciate your feedback and apologies for any disappointment. We take your feedback seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

8/10 - Tốt

Ian

Lưu trú 1 đêm vào Tháng 2, 2024
Mantra Parramatta trả lời vào 28/02/2024
It is always a pleasure to receive positive feedback! We're thrilled to hear that you appreciate our great location. It's always a pleasure to provide our guests with a convenient and enjoyable experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 - Được

Patrick

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Nothing wrong with property but it’s getting old and you can tell in the rooms. Close to train station and shopping centre.
Lưu trú 1 đêm vào Tháng 2, 2024
Mantra Parramatta trả lời vào 03/03/2024
It is always a pleasure to receive positive feedback. I will share your comments with our team. We appreciate your feedback and apologies for any disappointment. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - Tốt

Tolulope

Đi cùng bạn đồng hành
Thích: Sạch sẽ
It's averagely okaay, I think an upgrade/some renovatii will put Mantra in a better place.
Lưu trú 1 đêm vào Tháng 2, 2024
Mantra Parramatta trả lời vào 28/02/2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take your feedback seriously and will use it to make necessary improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - Tốt

Robyn

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great walking distance for all things in central parramatta, clean and presentable, rooms were a bit average but clean and comfortable
Lưu trú 3 đêm vào Tháng 2, 2024
Mantra Parramatta trả lời vào 28/02/2024
It is always our pleasure to receive positive feedback, we will share your comment to our team, and I am sure your feedback will serve as an encouragement to all our staff members, we take your feedback seriously and will use it to make necessary improvements and we hope to have the opportunity to provide you with an enhanced experience in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant or better than the previous one.

8/10 - Tốt

Dwayne

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The shower set up is a bit outdated with the bathtub/shower.
Lưu trú 3 đêm vào Tháng 2, 2024
Mantra Parramatta trả lời vào 28/02/2024
It is always our pleasure to receive positive feedback, we will share your comment to our team and I am sure your feedback will serve as an encouragement to all our staff members. We will make necessary adjustments on the bathroom, and we hope to have the opportunity to provide you with an enhanced experience in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant or better than the previous one.

2/10 - Tồi

francois

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Mantra Parramatta trả lời vào 03/03/2024
We appreciate your feedback and apologies for any disappointment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better our service in the near future. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

8/10 - Tốt

Alisi

Đi theo nhóm
Lưu trú 3 đêm vào Tháng 1, 2024
Mantra Parramatta trả lời vào 28/02/2024
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 - Được

marina

Đi theo nhóm
Không thích: Sạch sẽ
The rooms need renovations carpet, bathroom and housekeeping wasn’t great wet towels left on the floor beds weren’t made up after we requested
Lưu trú 2 đêm vào Tháng 1, 2024
Mantra Parramatta trả lời vào 03/03/2024
We appreciate your feedback and apologies for any disappointment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better our service in the near future. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

8/10 - Tốt

Jack

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Great place and affordable
Lưu trú 2 đêm vào Tháng 1, 2024
Mantra Parramatta trả lời vào 28/02/2024
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 - Được

Neal

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Mantra Parramatta trả lời vào 03/03/2024
We appreciate your feedback and apologies for any disappointment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better our service in the near future. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

10/10 - Xuất sắc

daniel

Lưu trú 1 đêm vào Tháng 1, 2024
Mantra Parramatta trả lời vào 28/02/2024
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2/10 - Tồi

Prakash

Lưu trú 4 đêm vào Tháng 1, 2024
Mantra Parramatta trả lời vào 03/03/2024
We appreciate your feedback and apologies for any disappointment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better our service in the near future. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

2/10 - Tồi

Mark

Lưu trú 1 đêm vào Tháng 1, 2024
Mantra Parramatta trả lời vào 03/03/2024
We appreciate your feedback and apologies for any disappointment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better our service in the near future. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

10/10 - Xuất sắc

Tiong Teck

Lưu trú 5 đêm vào Tháng 11, 2023
Mantra Parramatta trả lời vào 28/02/2024
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Xuất sắc

Amelia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's always a great stay
Lưu trú 1 đêm vào Tháng 10, 2023
Mantra Parramatta trả lời vào 28/02/2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Xuất sắc

Amelia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not my first stay here and it's never let me down. The floors inside felt a bit dusty on my feet and the balcony had cigarette butts on the ground but everything else was great and staff are always really friendly 😊
Lưu trú 1 đêm vào Tháng 12, 2023
Mantra Parramatta trả lời vào 28/02/2024
It is always our pleasure to receive positive feedback, we will share your comment to our team, and I am sure your feedback will serve as an encouragement to all our staff members, and we hope to have the opportunity to provide you with an enhanced experience in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant or better than the previous one.

8/10 - Tốt

Hamish

Lưu trú 1 đêm vào Tháng 12, 2023
Mantra Parramatta trả lời vào 28/02/2024
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Xuất sắc

Shane

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Mantra Parramatta trả lời vào 28/02/2024
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 - Kém

Sean

Lưu trú 1 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
Great location very short walk from Westfield and the train station. Great value for money hotel with great facilities
Lưu trú 2 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Mohammed

Lưu trú 1 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

reginald

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023

8/10 - Tốt

Jessica

Lưu trú 2 đêm vào Tháng 12, 2023
Mantra Parramatta trả lời vào 19/12/2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,

10/10 - Xuất sắc

Dominic

Đi cùng gia đình
Thích: Tiện nghi phòng
Lưu trú 6 đêm vào Tháng 11, 2023

4/10 - Kém

Jasia

Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Mantra Parramatta trả lời vào 13/12/2023
Dear Guest,We apologise for the inconvenient stay and hope to welcome you back again in the near future.Kind regards,

8/10 - Tốt

Scott

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Air con was very poor
Lưu trú 1 đêm vào Tháng 12, 2023
Mantra Parramatta Team trả lời vào 12/12/2023
Dear Scott,Thank you for taking the time to tell us about your experience at the Mantra. I am sorry that the experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra Parramatta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better our service in the near future.Sincerely,Mantra Parramatta Team

10/10 - Xuất sắc

Elizabeth

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Mantra in Parramatta was a perfect retreat for me to get in some last minute preparation for some important assessment tasks that I had the following day. Quiet, comfortable, clean and private. Would definitely be coming back.
Lưu trú 1 đêm vào Tháng 12, 2023

8/10 - Tốt

Justyna

Lưu trú 3 đêm vào Tháng 12, 2023
Mantra Parramatta trả lời vào 13/12/2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,

6/10 - Được

Peter

Lưu trú 2 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Leigh

Lưu trú 2 đêm vào Tháng 12, 2023
Mantra Parramatta trả lời vào 25/12/2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,

8/10 - Tốt

Patricia

Thích: Sạch sẽ, tiện nghi phòng
Great location for restaurant options, shopping and transport. You can walk to all, highly recommend. Lovely helpful staff
Lưu trú 2 đêm vào Tháng 11, 2023
Mantra Parramatta trả lời vào 06/12/2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,

8/10 - Tốt

Harry

Lưu trú 1 đêm vào Tháng 11, 2023
Mantra Parramatta trả lời vào 19/12/2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,

6/10 - Được

Ratna

Lưu trú 1 đêm vào Tháng 11, 2023
Mantra Parramatta trả lời vào 26/11/2023
Dear Guest,We thank you for the review and we hope to see you once more in the near future!Kind regards,

2/10 - Tồi

Minh

Lưu trú 1 đêm vào Tháng 11, 2023
Mantra Parramatta trả lời vào 22/11/2023
Dear Guest,Thank you for taking the time to share your feedback and we do apologise for the inconvenient stay. Do trust that the feedback is being relayed to senior management for any amendments in our procedures and facilities. I understand that your experience with us was not what you anticipated and we are terribly sorry for this. We will bring our attention to the details you have brought forth and hope that your next experience with Mantra exceeds your expectations. Sincerely,

10/10 - Xuất sắc

Samantha

Lưu trú 2 đêm vào Tháng 11, 2023
Mantra Parramatta trả lời vào 15/11/2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,