Dear YUICHIRO,Thank you for sharing your recent experience with us. We deeply regret to learn that your stay did not meet your expectations, particularly regarding the floor allocation of your room. Ensuring our guests' comfort and satisfaction is our top priority, and we apologize for any inconvenience this oversight may have caused.Please rest assured that your feedback has been shared with our management team for review and improvement. We are committed to continually enhancing our services and amenities to better meet the needs of our discerning guests, such as yourself.We sincerely appreciate your patronage and hope to have the opportunity to welcome you back for a truly exceptional stay that reflects the high standards we strive to uphold.Warm regards,

Dear Debbie,Thank you for taking the time to share your feedback with Radisson Blu Plaza Hotel Sydney. We sincerely apologize for any inconvenience you experienced due to the ongoing construction work in the vicinity of our hotel. Ensuring our guests have a comfortable and enjoyable stay is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.Please know that we understand the impact that external factors such as construction can have on our guests' experience, and we strive to minimize any disturbances to the best of our ability. We regret that you were not informed about the ongoing building work prior to your stay.Your feedback is invaluable to us, and we will use it to review our communication processes to ensure that all guests are adequately informed about any potential disruptions during their visit.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.Warm regards,Peter TudehopeGeneral ManagerRadisson Blu Plaza Hotel Sydney.

Dear Dan,Thank you for choosing to stay at Radisson Blu Plaza Hotel Sydney and taking the time to write the review on your experience with us.We are truly appreciated to know that you find our hotel location convenient during your stay in Sydney. However, it came to my attention that you rated your stay 3 out of 5 stars, and while we respect your feedback, we would greatly appreciate any additional comments or suggestions you might have regarding your experience. Your insights are invaluable to us as we continuously strive to improve and provide the best possible service to our guests.If there were any specific areas where we fell short of your expectations or if there are any concerns you would like to address, please do not hesitate to reach out to us. Your satisfaction is our top priority, and we are committed to addressing any issues you may have encountered during your stay.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that exceeds your expectations.Warm regards,