Tìm Căn hộ tại Syerston

"Check in was really slow, I wasn't told about the building or where my room is. I was given the wrong key card, so I had to wait another half an hour for the error to be corrected. I wasn't given access to the facilities/leasure areas as the property description advertised. There was no guide of how to use the key card or an fire escape map in my room. Over all I am disapionted. "

"Unfortunately, our stay fell short of expectations. On arrival, around half of the cutlery and crockery was missing, and what was provided was dirty and still covered in food. There was also no washing-up liquid or sponge available until we specifically asked for it. The room itself was uncomfortably hot to the extent that we had to turn the heating off and keep the windows open, despite it being winter. The pillows were extremely thin, and even folding them offered little support. We also...

"Disappointed with room, cold - one radiator didn’t appear to work and one needed reprogramming in order to get warmth. The duvet was thin meaning we were cold during the night, and the bed was uncomfortable, so much so we nearly got up and drove home. Shower had black mould on head & pipe. There was a dirty towel, wedged behind the door on the bathroom floor. I went to use a beaker and saw that it was stained so gave up using anything in the kitchen."

"We did not receive the check-in details via e-mail so could not check in and ultimately not stay overnight. The phone number that was with the booking was supposed to be a helpdesk with the operator being anything but helpful. We had a look for help at the property but could not find anyone on two separate occasions; we were also astounded to discover that the accommodation was in the middle of a wedding venue and NOT the wedding we were attending. We did manage to find a mobile number for...

"Fundamentally this should be a nice apartment, despite the tiny twin room. Living area and kitchen were nice and the main bedroom and the bathroom were both spacious. The main problem was that the toilet flush broke the first time it was used: the button that needed to be pressed got stuck and wouldn’t come back out. So the cistern wouldn’t refill and the toilet couldn’t be flushed. I dialled the contact number and it went to answer phone. I dialled the emergency contact mobile number and...

"Good stay lovely property although the only issue was that the toilet wouldn’t flush without lifting the cistern lid "