Nhà và căn hộ du lịch tại Syerston

"I booked hotel on the same day of the stay. It turns out a form must be filled in and completed prior to being allowed in just the hotel reception. Upon finding this detail out as I arrived at the hotel, it was quite the disappointing experience that cannot be matched by having an on site host. Once the information was submitted, followed by a secondary transaction of a significant sum in the reception to act as damage waiver, we were finally granted access to our room. Room was nice but for...

"It was lovely. It was quiet and away from people, v close to local amenities and sites. The WiFi is spotty but that is no criticism, it was great to know i could just read a book without constantly checking my screen. Will definitely come again."

"Perfect city location. Quiet and comfortable apartment. Bedrooms were so comfortable, with clothes hangers and the bathrooms & shower were luxury."

"The only problem we had with the room was it was freezing! It was warmer out in the hall "

"Check in was really slow, I wasn't told about the building or where my room is. I was given the wrong key card, so I had to wait another half an hour for the error to be corrected. I wasn't given access to the facilities/leasure areas as the property description advertised. There was no guide of how to use the key card or an fire escape map in my room. Over all I am disapionted. "

"Unfortunately, our stay fell short of expectations. On arrival, around half of the cutlery and crockery was missing, and what was provided was dirty and still covered in food. There was also no washing-up liquid or sponge available until we specifically asked for it. The room itself was uncomfortably hot to the extent that we had to turn the heating off and keep the windows open, despite it being winter. The pillows were extremely thin, and even folding them offered little support. We also...