Khách sạn Sylvan Lake

"Clean rooms & bathrooms! Staff was very friendly and helpful!"

"The room was nice and well equipped. The reception staff really need to inculcate hospitality, politeness and caring attitude towards guests. Breakfast was good. On the Expedia booking page, it is mentioned that self-parking is available but did not mention there are charges for parking. We only realized about parking charges at the hotel."

"The hotel was clean, comfortable, and in a great location with a good selection of restaurants just a few minutes away. One of the biggest reasons I chose it was that it's pet-friendly, and they were very accommodating with my dog, which made the trip so much easier. The staff were friendly, welcoming, and always happy to help. The rooms were well maintained, and the amenities were excellent. Overall, it was a great experience, and I wouldn't hesitate to stay here again."

"more selection of food in the lobby"

"When i arrived they had canceled my reservation. The credit card on file the date had expired. When i reserved the room they never gave me a chance to update the expiration date. Because i had oxed on line there was no number for them to call me to get the new date. Then they were trying to give me a room for 80.00 dollars more. The girl at the front desk called a manager and then they were able to honor the price from online. The girl at the front desk was very nice and helpful. "

"Very clean. Easy to find, excellent area. Helpful staff. Room was clean and in good conduction aside from the water pressure in the shower,"

"We had a very nice stay. The staff is wonderful and very helpful. Would recommend it to others."

"Furniture lighting and small tv"

"kind staff"

"Property was perfect, good location, clean, well maintained. The room was spotless."

"The room was clean, hallways very dirty, gym was filthy (we had to ask for wipes) treadmill works unless you actually get in them, it stops. Staff was nice."

"Room was clean with plenty of room, though it was out of kleenex and did not have a spare roll of TP. Got more from the front desk, so that was resolved quickly. Good location. Quiet. Breakfast was good with a lot of choices including proteins. TV was great, best I've used in any hotel for the past several years. Toilet tank had a very small leak, which we reported. It did not need to be repaired quickly so that worked out okay. Never received a receipt, though, for my stay there. I would...

"Shower extremely small. Paint peeling/ ceiling looked terrible. Floors throughout very gross. Uncomfortable bed. Dirty floor around bed. Elevators sketchy. Need more vending options. Add ice cream to vending."