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Nhận xét về Sunnyside Restaurant & Lodge

3 out of 5
Sunnyside Restaurant & Lodge
1850 West Lake Blvd, Tahoe City, CA

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 332/509 nhận xét" "
Đánh giá 8 - Tốt. 129/509 nhận xét" "
Đánh giá 6 - Được. 31/509 nhận xét" "
Đánh giá 4 - Kém. 12/509 nhận xét" "
Đánh giá 2 - Tồi. 5/509 nhận xét" "

9,2/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Panayiota

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our room had an amazing view of the lake. Worth paying for the view. Room was pleasantly decorated. Nice breakfast. There is a restaurant too, but did not have time to try since we only stayed one night. Would stay there again.
Lưu trú 1 đêm vào Tháng 4, 2024
Don trả lời vào 19/05/2024
Hello,Thank you for being our guest. We really appreciate your feedback. I'm glad you enjoyed your stay. We look forward to your next visit.Kind regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

merete

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Don trả lời vào 10/05/2024
Hello Merete,Thanks so much for being our guest. We really appreciate your feedback. I'm glad you enjoyed your stay. We hope to see you again.Kind regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Carol

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Visiting the Lake Tahoe area in the off-season is magical! All of the peace and beauty is ours to enjoy. Our room looks directly at Lake Tahoe. Sunnyside. Restaurant and Lodge is charming as well as elegant and the food has been excellent. A perfect way to celebrate our anniversary.
Lưu trú 1 đêm vào Tháng 4, 2024
Don trả lời vào 02/05/2024
Hello Carol,Thank you for being our guest. We really appreciate your feedback. I'm glad you enjoyed your stay. We hope to see you next time you are in Lake Tahoe.Kind regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Yea-Lin

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 4, 2024
Don trả lời vào 02/05/2024
Hello Yea-Lin,Thank you for staying with us. I'm glad you enjoyed yourselves. We hope to see you again.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Tim

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Balcony view
Lưu trú 2 đêm vào Tháng 4, 2024
Don trả lời vào 21/04/2024
Hello Tim,Thanks so much for staying with us. We do appreciate your feedback. I'm glad you enjoyed your stay. We hope to see you again.Kind regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Diana

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great spot on the lake.
Lưu trú 1 đêm vào Tháng 4, 2024
Don trả lời vào 19/04/2024
Hi Diana,Thanks so much for being our guest. We really appreciate your feedback. I'm glad you enjoyed everything. We hope to see you next time you are in Lake Tahoe.Kind regards,Don EdelsteinLodge Manager

8/10 - Tốt

Gillian

Beautiful location
Lưu trú 1 đêm vào Tháng 4, 2024
Don trả lời vào 19/04/2024
Hello Gillian,Thank you for being our guest. We really enjoyed having you stay with us. I'm glad you enjoyed your stay.We hope to see you again.Kind regards,Don EdelsteinLodge Manager.

10/10 - Xuất sắc

Anand, San Diego

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent view of lake. Friendly staff. Clean rooms
Lưu trú 1 đêm vào Tháng 4, 2024
Don trả lời vào 14/04/2024
Hello Anand,Thanks so much for your kind review. We really appreciate it. I'm glad you enjoyed your stay. We hope to see you again.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Julie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location and wonderful food!
Lưu trú 1 đêm vào Tháng 4, 2024
Don trả lời vào 14/04/2024
Hello Julie,I'm very happy you enjoyed your stay here at Sunnyside. We hope to see you again soon.Kind regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Jocelyn

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's a great spot.
Lưu trú 1 đêm vào Tháng 4, 2024
Don trả lời vào 14/04/2024
Hello Jocelyn,Thank you so much for being our guest. We really appreciate your feedback. I'm glad you enjoyed your stay. We hope to see you next time you are in Lake Tahoe.Kind Regards,Don EdelsteinLodge Manager

6/10 - Được

Christopher

Cute, dated. Pillows were terrible. Super small and super thick.
Lưu trú 1 đêm vào Tháng 3, 2024
Don trả lời vào 12/03/2024
Hello Christopher,Thanks very much for being our guest. We really appreciate your feedback. I'll have housekeeping check the pillows and replace the ones that are bad. We hope to see you again.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Upa

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to come and relax. They have a good restaurant. And nice view to lake. Its close to snow resorts also.
Lưu trú 2 đêm vào Tháng 1, 2024
Don trả lời vào 05/03/2024
Hello Upa,Thank you for being our guest. We really appreciate your feedback. I'm glad you enjoyed your stay. We hope to see you again.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Bronwyn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent staff!
Lưu trú 1 đêm vào Tháng 2, 2024
Don trả lời vào 24/02/2024
Hello Bronwyn,Thanks very much for your review. We really appreciate your feedback. I'm glad we made your stay enjoyable.We hope to see you again.Kind regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Cesar, Larkspur

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
best place to stay in Tahoe city.
Lưu trú 2 đêm vào Tháng 2, 2024
Don trả lời vào 25/02/2024
Hello Cesar,You are very kind to write such a nice review. We really appreciate it. We hope to see you next time you are in Lake Tahoe.Kind Regards,Don EdelsteinLodge Manaager

10/10 - Xuất sắc

Humberto

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great Lake view!
Lưu trú 1 đêm vào Tháng 2, 2024
Don trả lời vào 19/02/2024
Hello Arrue,Thanks for the nice review. We really appreciate your feedback. I'm glad you enjoyed your stay. We hope to see you again.Kind regards,Don EdelsteinLodge Manager

8/10 - Tốt

Dominic

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice location on the water. Liked that there was a restaurant on the property. Would stay again.
Lưu trú 1 đêm vào Tháng 2, 2024
Don trả lời vào 17/02/2024
Hello Dominic,Thank you for being our guest. We do appreciate your feedback. I'm glad you enjoyed your stay. We look forward to seeing you again.Kind regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Rena

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The best service EVER
Lưu trú 1 đêm vào Tháng 2, 2024
Don trả lời vào 16/02/2024
Hello Rena,Thank you for your nice review. I'm glad we were able to make you stay enjoyable. We look forward to seeing you again.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Kenneth, Monte Sereno

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Relaxing and quiet, food and drink onsite so no need to drive after skiing
Lưu trú 1 đêm vào Tháng 2, 2024
Don trả lời vào 16/02/2024
Hello Kenneth,Thank you for being our guest. We really appreciate your feedback. I'm glad you enjoyed your stay. We look forward to seeing you again.Kind regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Chelsea

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great spot! Highly recommend for a winter or summer trip
Lưu trú 2 đêm vào Tháng 2, 2024
Don trả lời vào 12/02/2024
Hello Chelsea,Thank you for being our guest. We really appreciate your business. Also thank you for giving us a good recommendation. We hope to see you next time you are in Lake Tahoe.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Kate

Đi cùng bạn đồng hành
Awesome place! Everyone is super welcoming and friendly. Cozy atmosphere and spectacular view of lake. Delicious food! Will be back in the summertime!
Lưu trú 2 đêm vào Tháng 1, 2024
Don trả lời vào 22/01/2024
Hello Kate,Thank you for being our guest. We really appreciate your feedback. I'm glad we made your experience so enjoyable. We look forward to your next visit.Kind Regards,Don

10/10 - Xuất sắc

Alena

Lưu trú 2 đêm vào Tháng 1, 2024
Don trả lời vào 19/01/2024
Hi Alena,Thanks so much for being our guest. We really appreciate your feedback and your loyal patronage. We look forward to hosting you again.Kind regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Nicole

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Don trả lời vào 14/01/2024
Hi Nicole,Thank you for giving us such a kind review. We love to hear feedback. We hope to see you next time you are in Lake Tahoe.Don EdelsteinLodge Manager

8/10 - Tốt

WARLITO

Đi cùng thú cưng, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great view. Clean rooms. Friendly staff.
Lưu trú 2 đêm vào Tháng 1, 2024
Don trả lời vào 14/01/2024
Hello, thank you so much for being our guest. We really appreciate your feedback. I'm glad you enjoyed your stay. We hope to see you again.Don EdelsteinLodge Manager

8/10 - Tốt

Juliann

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice lodge. The boy dissatisfied that we were put in an “pet friendly” room without our knowledge. Once we unloaded all our luggage, we noticed that we were in that type Of room.
Lưu trú 1 đêm vào Tháng 1, 2024
Don trả lời vào 10/01/2024
Hello Juliann,Thanks very much for being our guest. I'm sorry about the room. I would have moved you had I know.Kind Regards,Don

10/10 - Xuất sắc

Alison

Lưu trú 2 đêm vào Tháng 1, 2024
Don trả lời vào 10/01/2024
Hello Allison,Thanks very much for being our guest. I'm glad you enjoyed your stay. We hope to see you next time your are in Lake Tahoe.Kind Regards,Don

4/10 - Kém

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wouldn’t stay again
We booked this stay as a treat knowing the reputation of Sunnyside and we were unfortunately so disappointed. There were no amenities on sight as far as a sauna hot tub or pool, and while you are on the lake but they still charged a resort fee. The breakfast, despite them being a full restaurant was grab and go only with coffee tea and pastries etc. The room was in poor condition, just worn down in general dings in the paint, torn carpet, doors beat up with loose door stops that caught on our ankles more than once. The front door weatherstripping was worn down along the bottom and side which let cold air in like crazy so we put towels down. The shower flooded the bathroom everyone we used it so we went through tons of towels just to keep it safe to walk. Also, in the bathroom two light bulbs were out and the other two were in different hues. The room we were in was next to a stair case and so we were subjected to the very loud sounds of people thunking their heavy suitcases up and down the stairs multiple times a day. The room keys were super finicky and deactivated if you put them near your phone or used them on the back door instead of the front door. We were locked out in the cold at night multiple times taking our dogs out so we had to stop closing them to avoid it. We were in dog friendly rooms with a dog area behind it, but there wasn’t any doggie bag station or even a trash can nearby. We wouldn’t come back it’s simply not worth the nightly rate at all.
Lưu trú 6 đêm vào Tháng 12, 2023
Don trả lời vào 10/01/2024
Hello, Thank you very much for being our guest. We really appreciate your feedback. I'm sorry your stay was not what you expected. The carpet is going to be replace as well as other minor upgrades within a couple of months. We have refunded your resort fee and taxes. I also refunded 112 per night back to you via Expedia. We would be happy to host you one night on us so you could have a better experience. Just reach out to me and we can arrange it.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Shiyan

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The view was great and the people are nice. It's a comfortable place to stay, even though the sofa bed near the balcony may get slightly cold with air coming in through the glass door from the exterior.
Lưu trú 2 đêm vào Tháng 12, 2023
Don trả lời vào 27/12/2023
Hello Shiyan,Thank you for being our guest. We really appreciate your feedback. I'm glad you enjoyed your stay. We hope to see you next time you are in Lake Tahoe.Kind regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Cesar, Larkspur

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay in Tahoe city. Rooms with excellent views of the lake, clean and amazing staff. Breakfast included, simple but looked OK, we didn't eat there. Nespresso machine in the room!
Lưu trú 2 đêm vào Tháng 12, 2023
Don trả lời vào 19/12/2023
Hello Cesar,Thanks very much for being our guest. We really appreciate your business. I'm glad everything went well. We hope to see you next time you are in Lake Tahoe.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Juan Rojas

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sunnyside provides great customer service and offers a great experience when staying in Tahoe. I try to stay here once a year because it’s a memorable stay and I love the cozy lodge feel to this place. Rooms are excellent and updated. The furniture in the upstairs tea nook can be updated but it’s very cozy and a nice spot to read or view the lake. We will be staying hard again soon!
Lưu trú 2 đêm vào Tháng 11, 2023
Don trả lời vào 02/12/2023
Hello Juan,Thanks so much for being our guest. We really appreciate your feedback. I'm happy you enjoyed your stay. We look forward to your next visit.Kind regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2023
Don trả lời vào 25/11/2023
Hello,Thank you for your feedback. We really appreciate you letting others know about the nicer stay you had. We hope to see you again.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Kseniya, Fremont

Lưu trú 1 đêm vào Tháng 9, 2023
Don trả lời vào 22/11/2023
Hello Kseniya,Thanks so much for being our guest. We really appreciate your business. I'm glad you enjoyed your stay. We hope to see you next time you are in Lake Tahoe.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

joy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good restaurant. Great to be right on the lake. Very cozy lodge wih fireplaces and picture windows. Ate in front of the fire
Lưu trú 2 đêm vào Tháng 11, 2023
Don trả lời vào 20/11/2023
Hello Joy,Thanks very much for the nice review. We really appreciate letting others know of the stay you had here at Sunnyside. We hope to see you again.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Juan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s in a perfect location with the lake right in your view. We had a balcony to the lake. Room was clean and comfortable.
Lưu trú 1 đêm vào Tháng 11, 2023
Don trả lời vào 13/11/2023
Hello Juan,Thank for your feedback. We really appreciate you letting others know of the nice stay you had. We hope to see you again.Kind regards,Don EdelsteinLodge Manager

8/10 - Tốt

rebecca n

Lưu trú 1 đêm vào Tháng 10, 2023
Don trả lời vào 20/11/2023
Hello Rebecca,Thanks very much for being our guest. We really appreciate your feedback. It seems like you mostly enjoyed your stay. We hope to see you again.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Oxana

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love this place: beautiful, clean, safe! We will be back!
Lưu trú 3 đêm vào Tháng 9, 2023
Don trả lời vào 22/10/2023
Hello Oxana,Thank you for being our guest. Your feedback is important to us. I'm glad you enjoyed your stay. We look forward to your next visit.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

cynthia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Charming lodge with marvelous view of Lake Tahoe! Staff was very friendly the rooms were comfortable. We were greeted with complimentary champagne and treated like family. The breakfast had the best baked goods of the whole trip. This place is at the top of our list to return .
Lưu trú 1 đêm vào Tháng 10, 2023
Don trả lời vào 16/10/2023
Hello Cynthia,Thank you for being our guest. I'm glad we made your stay enjoyable. We try and make it feel comfortable here. We look forward to your next visit.Kind regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Deidre, Reno

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 10, 2023
Don trả lời vào 16/10/2023
Hello Deidra,Thank you for being our guest. We really appreciate your feedback. I'm glad you enjoyed your stay. We hope to see you again.KInd Regards,Don EdelsteinLodge Manager

8/10 - Tốt

Harald, Delray Beach

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lakeside lodge with nice authentic feel. Some deferred maintenance, but wonderful views
Lưu trú 1 đêm vào Tháng 9, 2023
Don trả lời vào 26/09/2023
Hello Harald,Thank you for being our guest. I'm happy you enjoyed your stay. We hope to see you next time you are in Lake Tahoe.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Marissa

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Espresso machine in room. Balcony overlooking lake. Less people.
Lưu trú 2 đêm vào Tháng 9, 2023
Don trả lời vào 26/09/2023
Hello Marissa,Thank you for being our guest. We do appreciate your feedback. I'm glad you enjoyed your stay. We hope to see you next time you are in Lake Tahoe.Kind Regards,Don EdelsteinLodge Manager

6/10 - Được

Courtney

Khách đi công tác
Thích: Sạch sẽ
I had a meeting to get to at 4:30 and it was 45+ minutes away. I was trying to check in early. I was told it would be at least 3pm as the previous guest checked out late. I arrived at 2:45 no luck getting in so I waited around and came back at 3pm. At that time they sent someone to check on the room cleaning progress. He came back saying it was ready that all the rooms were ready. Lack of service and laziness to check to see if my room was ready just relying on "our check in is at 3pm" excuse. Other than that it was good but the pillows are way to thick all 4 of them.
Lưu trú 1 đêm vào Tháng 8, 2023
Don trả lời vào 26/09/2023
Hello Courtney,Thank you for being our guest. We really appreciate your business. I'm sorry about the check in issue. I will talk with my front desk to make sure that they are more attentive.Kind Regards,Don EdelsteinLodge Manager

6/10 - Được

Sherri

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The bad news
The people next to us were very loud throughout the night ( keeping us awake). The lighting in the bathroom very poor. We were told incorrectly breakfast would not be served. We had a poor response to a medical issue while seating in the bar area.
Lưu trú 1 đêm vào Tháng 8, 2023
Don trả lời vào 23/09/2023
Hello Sherri,Thank you very much for your feedback. We are sorry that things did not go so well for you. Unfortunately, we have some staff that doesn't know about the lodge, and they gave you the wrong information. I refunded your credit card 100 plus taxes. We hope to see you again.Kind regards,Don EdelsteinLodge Manager

2/10 - Tồi

Eugene

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Find Somewhere Else to Stay
Location good. Breakfast was a joke. Restaurant disappointing-food was less than mediocre while service was average. Worst complaint is that faculty was just basically dirty with a need for a major renovation. For example, the handrails and table tops were sticky to the touch. Room had residual odors. Adding salt to the wound, hotel charged a resort fee when it was no where close to earning that designation.
Lưu trú 1 đêm vào Tháng 8, 2023
Don trả lời vào 23/09/2023
Hello Eugene,I'm sorry that your stay was not a good one. We are going to do some upgrades this fall. I have talked with Expedia and they will refund your credit card. I have already refunded the resort fee.Kind Regards,Don EdelsteinLodge ManagerLodge Manager

6/10 - Được

Francisco

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
The Property is in a good location pros. Cons the celling fan was loud and the rooms got really hot even at night, the air conditioning was louder but we did not need freezing cold sleep either. Bathroom sink handle was broken.
Lưu trú 1 đêm vào Tháng 7, 2023
Don trả lời vào 14/08/2023
Hello Francisco,Thank you for being our guest. We really appreciate your feedback. Thank you for bringing these things to our attention. I'm sorry we did not have them addressed before your stay. We hope to see you again.Kind Regards,Don EdelsteinLodge Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Best part of the stay is the view located on the water. Staff was friendly and helpful. Drawback is finding parking during the day as it fills up with the restaurant crowd.
Lưu trú 2 đêm vào Tháng 7, 2023
Don trả lời vào 23/09/2023
Hello,Thanks very much for your feedback. We really appreciate it. Yes, parking can be difficult in the summer here with the marina, water sports, restaurant and lodge guests needing spots. We hope to see you again.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Raymond

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 7, 2023
Don trả lời vào 30/07/2023
Hello Raymond,Thanks very much for being our guest. We really appreciate your feedback. I'm glad you enjoyed your stay. We hope to see you again.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Gary

Lưu trú 1 đêm vào Tháng 7, 2023
Don trả lời vào 22/07/2023
Hello Gary,Thanks so much for being our guest. We really appreciate your feedback. I'm glad you enjoyed your stay. We hope to see you next time you are in Lake Tahoe.Kind Regards,Don EdelsteinLodge Manager

8/10 - Tốt

Ying

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I really enjoyed my stay here. Incredibly convenient location. Right on the water. Spectacular views. A nice restaurant. Good service from staff. And watercraft rentals right next door. There are some things they could do better. Wifi is spotty throughout the property, and practically non-existent in my room (which had a partial lake view). This needs to be fixed. Checkin took a long time. There's a very nice older gentleman who was handling all matters related to the lodge, but at any given time, there's only one person who looks after guests staying at the lodge, while there are practically 8-10 people checking in guests for the restaurant. The lodge should have at least two people handling checkins, especially during busy weekend checkin hours. As a guest at the lodge, you apparently get priority on the wait list for the restaurant (if there's a wait). That's a very nice touch, but nobody bothered telling me that when I checked in. So I stood around waiting for a seat at the restaurant for longer than I should have. Parking can be totally crazy during certain hours. There are two additional lots besides what's out front, but I was not aware of the additional spaces when I pulled in on a Sunday around lunch time and the front lot was full. Sunnyside should consider sending a note to all guests before they arrive informing them of where the additional parking is. Again, I enjoyed myself here. Would definitely consider returning.
Lưu trú 1 đêm vào Tháng 7, 2023
Don trả lời vào 22/07/2023
Hello Ying,Thank you for being our guest. We really appreciate your feedback. We are working on upgrading the wifi this fall. We have been trying to hire extra staff for the front desk but have been unable to find anyone yet. You're right we should tell our guests about getting a restaurant reservation for lunch or dinner. I'll have my staff start now. Parking is a headache in the summer. I'll work with the on line travel agencies to explain the options. We hope to see you next time you are in Lake Tahoe.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Quick Stopover
Nice cozy room, nice view of the lake. Just a quick stop over, but we enjoyed it a lot. Cute walk through the surrounding neighborhood.
Lưu trú 1 đêm vào Tháng 7, 2023
Don trả lời vào 22/07/2023
Hello,We really appreciate your feedback. Thanks very much for staying with us. I'm glad you enjoyed your stay.Kind Regards,Don EdelsteinLodge Manager

10/10 - Xuất sắc

Mary

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2023
Don trả lời vào 22/07/2023
Hello Mary,Thank you for giving us such a high grade. We do appreciate your feedback. I'm happy you enjoyed everything. We look forward to your next visit.Kind Regards,Don EdelsteinLodge Manager

8/10 - Tốt

Shirley

Đi theo nhóm
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Will not come back
We booked two rooms, Pay$480 for a lake view room But, dispointed for the money we pay. Food is terrible , room is not clean , light is not working AC not working…..
Lưu trú 1 đêm vào Tháng 7, 2023
Don trả lời vào 15/07/2023
Hello Shirley,Thank for your feedback. We really appreciate it. I'm sorry your stay was not what you expected. I have given each room a 112 credit. It takes a few days to see it on your statement. Kind Regards,Don EdelsteinLodge Manager