Search Hotels Near Taíno Bay Cruise Port, Puerto Plata

"DO NOT stay here. Property is in bad shape, falling apart, health hazards. Front desk staff is horrible"

"My experience with this resort was horrible. While the serving and maintenance-staff was very attentive and professional. I arrived and was told that my reservation had been switched to their low budget resort. I spoke to multiple people and explained that I booked my reservation with tropical beach resort not with cofresi . The staff ignored me and insisted that it was the same because they were all under the same chain a.k.a. lifestyle. Well, I would like to assure you that it was not. Cofresi is a rundown resort with outdated and dirty rooms. I spent a good part of 24 hours of my 72 hour reservation going back-and-forth with them and telling them that I did not want to be at Cofresi. After 24 hours of going back-and-forth with them they finally switched us to the tropical beach resort. The rooms were clean, but the TV didn’t work the plumbing wasn’t all that great and after spending a day of pleading my case for something that I paid full price for and I didn’t receive I was exhausted and couldn’t really even enjoy myself. The property is beautiful. The views are spectacular, but the resort is not well maintained. This was my first time booking with this resort and it will be my last. My overall experience was terrible moving forward. I will just book with the resorts that I am used to here on the island. "

"Small hotel but clean room and perfect for a couple days "

"This place was a great stay. Staff is very friendly and caters to your needs. The area is very safe you can get around in golf carts that you can rent very easily. It’s clean and well maintained. & the hotel restaurant serves great food. "

"Great staff and clean rooms. "

"No no no!!!!These shameful people.They said property would not be ready until 6pm.They send someone to get me by630.Yhey took CB me to an entirely different location.They said I only need be there for one night until my orringal place was ready. There was no hot water and no AC.I refused to stay,, the ask e for cab.. Because I did not stay at this substitute they then said I could not stayyvbh"

"Looked great "

"I really felt like I was at home I would go back there again"

"Es un lugar sensillo para pasar unos dia tranquilo. Lo mejot de todo es whe tiene una cosina para tu cosinar tu propia comida. Y sobre todo la limpieza 10 de 10. No es algo lujoso pero si. Tranquilo y limpio. La nevera es sensilla pero enfrio en un dosnpor tres. "