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"Convenient free shuttle, very comfortable beds, friendly staff at checking. All we needed for an airport hotel. Hotel restaurant was fairly limited, and didn't have all options."

"Nice place!"

"Excelllent service! From the people at the front desk, to housekeepers"

"Very friendly and efficient staff, comfortable rooms, and excellent amenities, location, and food."

"Staff was friendly and helpful. Very clean and welcoming."

"We started and ended our Chilean wine adventure with the amazing team at Castillo Rojo, in their amazing boutique hotel. Alexander, Erica, Lau and Auto went above and beyond getting us settled and accommodating us during our stay in this historic, well-appointed and comfortable boutique hotel. From its striking red exterior, amazing, one of a kind rooms and world class cafe (breakfast included and a hosted wine soirée in the lounge every afternoon from 6 - 7) to our own unique rooms (each one different, well appointed, comfortable and best water pressure of the trip) to gated, secure parking, it was a wonderful welcome to Santiago. It is also walking distance to Pablo Neruda’s house and museum, the San Cristobal funicular, a host of restaurants, a small shopping center, parks and the Plaza de Armas (and El Portal, the Completo shop across the street). We managed all of this in just two days visiting…we can’t wait to go back and spend even more time. It was an easy two hour drive from here to the Colchagua Valley. And though the amazing historic hotel has no elevator (we stayed on the third and fourth floors, respectively between our two visits), Auto and Alexander were up to the task of delivering our bags to our rooms (I am 62 and my husband is 65…both in decent shape…but still very appreciative for the assistance with my bag which was 28 kilos and our wine suitcase, which by the end of our trip, weighted 22 kilos). Can’t recommend the Hotel Castillo Rojo strongly enough!"

"Great location. Efficient service. Note: there's no coffee machine in the room and the included breakfast starts at 7:00 ( 7:30 on Sundays). As most trips outside Santiago start before 7:00, you'll probably miss it. This is, obviously, not the hotel fault, but it's something to keep in mind if you can't function in the morning unless properly caffeinated."

"Helpful staff"

"Very clean rooms and very helpful, courteous staff. Breakfast was lovely."