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"The A/C was poor and we had a bad sleep because of this; waking up sweating in the night. This was the WORSE. I’ve reached out multiple times for a wheelchair accessible room before we got there; and they didn’t respond or know until I addressed it at the front desk. This is the only place in Israel. I had to use my translator since they didn’t speak English too. The room they gave us was vacant for a long time since it was dusty and everything was unplugged. The remote control didn’t have a backing for the batteries and the bathroom that was wheelchair accessible looked crazy, because the shower bench was out of the shower area. The bench was directly across from the toilet and wasn’t even in the shower area..?? I should’ve took a picture, but I didn’t. I wouldn’t just say it was bad design but I couldn’t figure out why they put the bench (which was attached to the wall) in the this way except for them to say, “it’s wheelchair accessible”. It was the most absurd way to have a wheelchair accessible shower bench in the bathroom. It was spacious rooms and the server in the dining room, was very hospitable and kind. I felt like the front desk was nice as well, but didn’t check the emails sent through Hotels.com. "